Recharge Subscriptions App

We changed our subscription model and saw good results in terms of engagement. Fast and responsive support and knowledgeable onboarding team.

The app is great for relatively simple subscription models. More a fault of Shopify than this app's developers, but things can get very convoluted very quickly due to multiple duplicate products being created. Their support is great, however, so any hiccups we've had were taken care of through support. I could only give 4 stars though, because with the number of times we've had to contact support, it feels like charging $300/mo for enhanced support is somewhat extortionate. They are overall pretty timely (usually 1-2 business days), however.

Very quick and easy to access the support team at Recharge. The staff are always helpful and patient. Thanks Nikola!!

Great onboarding support from our representative. Had hiccups getting the program transferred over but were able to get things figured out with support and program is running well. Cheers.

Dora was super helpful and patient in guiding us through the series of irregular situations- the great technical support and lovely conversation she provided gave us so much reassurance and hope in keep building our subscription community!

Exceptional customer service! I've reached out a few time getting set up. There are a few features that don't exist yet that would be really helpful though - hopefully they will consider my suggestions :)

Support is always helpful and very responsive. I needed a fix for a shipping issue and voila, they have a new feature for it that I wasn't even aware of. Problem solved within a day!

Fantastic customer support from the folks at Recharge! It is rare that we need to ask for help as the app is very intuitive, but when we have needed it they have been great to work with.

Meredith from customer service replied very quickly and was most helpful for our question. Our question was resolved quickly. Thanks!

Recharge has helped our business seamlessly implement subscription options directly into our preexisting shopify website/store. The customer service team is very quick and helpful with every step of the process. - Nutrasumma Inc.

Juan C was very helpful this morning, he helped me fix some issues I was having very quickly and he was very nice!

Great app, FANTASTIC support - beats the competition hands-down. Imported all our info from Bold, even the stripe customer info!

Joey with customer support helped me quickly and accurately through Ticket ID: 642415. Great work - thank you!

Warning, installing this app will immediately inject code snippets into your theme that will display content on the front end. Even after removing the snippets, we encountered a compatibility with paypal express checkout that generated a liquid error: internal and took a while to find and solve. Proceed with caution.

I really love using recharge, they make things simple for both the merchants and subscribers. I feel like the recharge team really wants the best for our company and to help us succeed.

The agent (Joey, I believe) was super quick and immediately provided a solution. Thank you!!!!!!!!!!

Recharge Subscription app helps our company to manage the subscription orders easily and effectively.

Matt was brilliant in offering support on an urgent issue that we've encountered for the first time and couldn't wrap our heads around! A good learning experience that sometimes you should leave the expert work to the (ReCharge) experts. We've had a great customer experience so far and I always recommend ReCharge whenever I'm asked about our subscription management side of the business.

Totally does what we need it to. Over the years we're better at working in the backend and they've made it easier to operate. My most recent support from Vuk and Milica was great!

ReCharge and their team (specifically, Owais) has been great to work with. Super sharp, and quick turnaround on any assistance we need. Thanks team!