Recharge Subscriptions App

Sept. 13, 2021

This review is for Meredith for assisting me with my concern regarding a refund. Charlotte Turner [email protected] - Exceed Time Limit for Refund

June 17, 2021

Alicia was so helpful when I needed some guidance around adding subscription products - she gave me instructions and support, and extra tips to help me out - cheers!

March 7, 2022

We had to run a bulk update through ReCharge which usually takes several business days. I explained to the team that our issue was a bit time sensitive and we needed the update done on a specific date -- they were very responsive and were able to accomodate my request! Matt and Nevena were in particular very helpful.

June 16, 2021

The app always works fine. Support is always in real-time, very professional and result focused. Very fair in pricing and accommodative. Special thx to Gordon

Nov. 5, 2025

Jaden was one of the best customer service agents that I have ever experienced and not j witusth Recharge. He asked questions then sent a screen shot so I was educted on how to help customers going forward and then he went above and beyond by looking at my charge errors to see if there was anything else he could help with. I hit the jackpot with him. Thanks again Jaden!!

June 15, 2021

App works great (though I don't like having to dig inside the apps every time to get it, wish it was connected to shopify in a more user friendly way. also having to duplicate products is kinda weird visually). but all in all been very satisfied and a huge upgrade from what we were doing on woocommerce. And, had a support issue that Ronnie nailed! Thank you!

Jan. 19, 2022

ReCharge is probably the most essential part of our business. The customer service is amazing, very quick and super helpful. Tigist specifically was very very helpful!

June 15, 2021

We are working with Recharge for several years already. Great team, great company! We will continue to work with Recharge

June 14, 2021

This app makes life easier, and whenever we have an issue - it always turns out that it's something we did wrong :-D

Sept. 5, 2025

Jaden was able to help with my customer's issue! Thanks so much, Jaden. Truly appreciate it!

Aug. 12, 2021

Quick response and resolution from Matt J. He was very thorough with the information he provided. Great job!

June 11, 2021

Recharge has the best customer service hands down! Quick and easy to speak to. I always get my problems resolved In no time!

June 11, 2021

Every time I have needed help, they have really made sure to address the issue and provide excellent support. Vuk really helped a lot with one of the issues we were having with our workflows, but Vuk made sure to resolve the issue.

June 10, 2021

Great tool and works seamlessly with Shopify. When I had an issue when adding variants their customer support team helped to solve it. Thanks Anna at Recharge team!

June 10, 2021

I used this app to get help on adding more items on the subscription. The representative was knowledgeable and cleared all my questions. Thanks a lot.

June 10, 2021

We've used this app for several years now. Been perfect for subscriptions and over time they have improved the functionality. Their support is also superb. Would recommend to any Shopify store looking to set up subscriptions.

June 9, 2021

Customer service is great and quickly responds. The app wasn't rendering due to an error on my end and Brandon was happy to jump in and troubleshoot for me.

June 9, 2021

Amazing App and wonderful customer support. I don't imagine my work without this amazing Recharge app and their support team. Very helpful and easy to communicate with.

June 28, 2021

Gordon has been a fantastic help and is always ready to jump on a call to assist. Very very good and always impressed

July 28, 2021

Mary was right on top of this interaction, smashed it. The problem not quite solved but great to know you are aware of it and its work in progress. Thank you.