Recharge Subscriptions App

Alicia was so helpful when I needed some guidance around adding subscription products - she gave me instructions and support, and extra tips to help me out - cheers!

We had to run a bulk update through ReCharge which usually takes several business days. I explained to the team that our issue was a bit time sensitive and we needed the update done on a specific date -- they were very responsive and were able to accomodate my request! Matt and Nevena were in particular very helpful.

The app always works fine. Support is always in real-time, very professional and result focused. Very fair in pricing and accommodative. Special thx to Gordon

Jaden was one of the best customer service agents that I have ever experienced and not j witusth Recharge. He asked questions then sent a screen shot so I was educted on how to help customers going forward and then he went above and beyond by looking at my charge errors to see if there was anything else he could help with. I hit the jackpot with him. Thanks again Jaden!!

App works great (though I don't like having to dig inside the apps every time to get it, wish it was connected to shopify in a more user friendly way. also having to duplicate products is kinda weird visually). but all in all been very satisfied and a huge upgrade from what we were doing on woocommerce. And, had a support issue that Ronnie nailed! Thank you!

ReCharge is probably the most essential part of our business. The customer service is amazing, very quick and super helpful. Tigist specifically was very very helpful!

We are working with Recharge for several years already. Great team, great company! We will continue to work with Recharge

Jaden was able to help with my customer's issue! Thanks so much, Jaden. Truly appreciate it!

Quick response and resolution from Matt J. He was very thorough with the information he provided. Great job!

Recharge has the best customer service hands down! Quick and easy to speak to. I always get my problems resolved In no time!

Every time I have needed help, they have really made sure to address the issue and provide excellent support. Vuk really helped a lot with one of the issues we were having with our workflows, but Vuk made sure to resolve the issue.

Great tool and works seamlessly with Shopify. When I had an issue when adding variants their customer support team helped to solve it. Thanks Anna at Recharge team!

I used this app to get help on adding more items on the subscription. The representative was knowledgeable and cleared all my questions. Thanks a lot.

Customer service is great and quickly responds. The app wasn't rendering due to an error on my end and Brandon was happy to jump in and troubleshoot for me.

Amazing App and wonderful customer support. I don't imagine my work without this amazing Recharge app and their support team. Very helpful and easy to communicate with.

Gordon has been a fantastic help and is always ready to jump on a call to assist. Very very good and always impressed

Mary was right on top of this interaction, smashed it. The problem not quite solved but great to know you are aware of it and its work in progress. Thank you.

Great app and fast assistance! Didn't think I would receive a response that quick since we are on the free plan, but we did!

The app is easy to set up and if there are issues the team is very responsive. The interface can be a little convoluted to navigate and we don't have options to set proper discount percentages unless we create a coupon from within the app. The out of the box implementation inserts certain text in areas where it's not needed and there is no edit functionality to modify. Other than that it's been helpful in testing out the viability of a subscription program.

I reached out to customer service for help with an error message my customers were receiving after I changed some settings in the app. Not only did Tigist respond promptly, he fixed my problem, and went above and beyond to alert me to another potential problem that was a separate issue from the one I originally needed help with. Thank you so much!