Recharge Subscriptions App
Recharge Payments Trusted Subscription App
Rating
4.8
feedback
1,995
chart
#1,913
All reviews
Review RSS Feed
Dec. 15, 2020
really good help and customer service she was very knowledgeable and friendly would give her five stars across the board thank you
Dec. 15, 2020
Fillip was the best - very quick, kind and helped us implement changes very quickly during a stressful time.
Dec. 11, 2020
ReCharge has helped us with all our queries very quickly and in a very efficient manner. Definitely the best subscription app out there on the market.
Dec. 11, 2020
App does everything I need, and support has been great. I had a connection issue and they resolved it within 24 hours and kept me in the loop the whole time on progress.
Dec. 11, 2020
We run a healthy and personalized dog food e-commerce and we use Recharge to manage our subscriptions. We are very happy with the experience and specially the customer support is great.
Dec. 9, 2020
I use this app to manage my subscriptions. Every time i've needed assistance someone was there to help. Today I had a check-out issue that I needed help with and Denis was extremely helpful in assisting me in fixing the problem. Very, very happy, not only with the company but the staff as well!
Dec. 8, 2020
Amazing application which has been great for us capturing subscriptions on the website. Excellent support from the team too!
Dec. 8, 2020
This is a well-built app, works consistently without glitches. The frontend customer interface is fairly good, the back end basic reporting is easy to pull. The customer service has been prompt and friendly every time.
Dec. 7, 2020
The customer service is excellent! Very fast, helpful response. My one challenge has been maintaining subscribers; seems to be a high turnover rate.
Dec. 6, 2020
Outstanding customer service, much better than our previous app. I would highly recommend Recharge for any sort of subscription solution.
Dec. 2, 2020
Highly recommended app for subscription. Stefan has helped a lot for migrating products from stores to stores!
Dec. 1, 2020
I've been using this app for 3 years and it's worked wonderfully for myself and my customers . As a business, it's very important to have reoccuring revenue coming in monthly that you can count on. My customer service experiences with George and Javaughn recently were top-notch and I couldn't be happier. In the past I didn't like that they charged packages for customer support response times. That was strange and I didn't like it being a long-time customer that rarely reached out for help as it was. I don't think they still have this in place. Otherwise, the app is easy to set up and use. I don't know if the price is changing for it, but it's always been a reasonable price to pay for the service offered.
March 17, 2021
I have been using ReCharge for 4 months now and I'm very happy with it. The customer service is great. we have converted about half of our regular customers to auto-renew. It's easy to go in and make changes, and the customers get clear email updates on their accounts.
Nov. 30, 2020
Kudos for Stefan for helping me with the migration from store to store. Highly recommend Recharge and the team!
Nov. 30, 2020
This app is really fantastic; quite robust and the support is amazing. Very fast and helpful. Pretty much anything you would want to do with subscriptions you can do with this app.
Nov. 30, 2020
Probably a very very good app for people who want something plug and play, because their philosophy is a pretty walled garden approach of "just contact us if you want to change anything", which in practice means communicating via miserable ZenDesk help tickets (and being on the receiving end of "type your response above this line" is an experience I've never enjoyed), but I understand why ReCharge may be in a position where this is really the only viable option for them. For someone who's trying to customize their store heavily, this would be challenging if not for EXCELLENT support agents like Jairus. THIS IS A 11/10 REVIEW FOR JAIRUS. Jairus (and likely many other great ReCharge support agents) has gone above and beyond stated ReCharge policy to help me figure out stuff about how the app works that doesn't seem to be documented anywhere. Or maybe it's documented in the dev section, which I haven't thought to ask for access to yet, so hey - maybe I've been the only one getting in my way here! Overall, don't love the ticketing support system, but I do love the folks on the other end, particularly Jairus. Thank you Jairus!
Nov. 29, 2020
Recharge has helped us to sell subscriptions and was really supportive in helping us migrate over and answer all our questions!
Nov. 28, 2020
Easy setup, simple to define subscription rules and types. Definitely worth the money. The customer service is also on point and very responsive.
Nov. 24, 2020
Stefan was super helpful and went above and beyond to make sure I understood the migration process. it was more complicated than expected... but ReCharge is there for every step.