Rating

4.9

feedback

5,649

Reviews

chart

#207

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    17%
  • Less than a month
    23%
  • Less than a year
    41%
  • More than a year
    14%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the exceptional customer service and support provided by the team. Many users highlighted the quick response times, helpfulness, and professionalism of the support staff, mentioning specific team members like Alan, Brooks, Max, and others who went above and beyond to assist with setup, customization, and resolving issues. Customers appreciated the ease of use of the app, its features, and the seamless migration process from other subscription apps. The positive experiences with the customer service team were a common theme throughout the reviews, with users expressing satisfaction with the level of assistance and guidance received.

Highlights

Exceptional customer service and support
Ease of use and features
Seamless migration process
Quick response times and professionalism
Positive user experiences with specific team members like Alan, Brooks, Max, and others

Rating Breakdown

  • 5
    95% (5,347 ratings)
  • 4
    2% (137 ratings)
  • 3
    0% (10 ratings)
  • 2
    0% (14 ratings)
  • 1
    1% (37 ratings)

Reviews with Text

  • 93% (5,182)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 7, 2026

I have used both Recharge and Appstle, and I prefer Appstle. The service is real time and they can always find a solution for what I need, as well as helpful add ons, i.e. they noticed the widget arrow wasn't aligned and offered to fix it. I will happily continue to use Appstle and think the support chat is great.

Using app

--

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to hear the app is working well for you. Your review motivates us to keep improving and delivering great service!

5 / 5 Share

Feb. 7, 2026

Fantastic experience with Appstle so far, their support team is amazing! Devin helped me out super quickly and professionally.

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Ratings like yours motivate us to work hard and continuously improve.

5 / 5 Share

Feb. 7, 2026

Awesome team ready to assist with set up and questions. It is so refreshing to have such prompt and thoughtful help anytime 24/7. I just set up the Apostle app, very good so far. I highly recommend giving it a try if you are looking to add subscription plans (with variations).

Store

HYDRIST

Using app

--

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to hear the app is working well for you. Your review motivates us to keep improving and delivering great service!

5 / 5 Share

Feb. 7, 2026

The team has been super helpful, troubleshooting over chat and actioning everything really quickly. Thanks heaps for your help.

Using app

About 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Ratings like yours motivate us to work hard and continuously improve.

5 / 5 Share

Feb. 6, 2026

They have laid out the process of getting your app all set up with ease. Step by step guidance. And if you need support like I did with something I was confused about, I was able to chat with someone super fast and they helped me understand what I was confused about and then offered more tips for me to be sure our customers would receive the best of our services. Thanks Devin for your amazing help and your kind words!

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to hear the app is working well for you. Your review motivates us to keep improving and delivering great service!

All reviews

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