Appstle℠ Subscriptions App

works well for my mail club subscription, admins are very happy to help

Really great support experience

I've been using this app for about 6 months now. Customer service is available 24/7 via chat and they're always nice/helpful. I use appstle for 4 different monthly subscription options. There's a lot of customization options that I haven't needed. It's relatively easy to use, but since there's a lot you can do, it sometimes takes a while to find what you're looking for in their app. They have a mailing list export system and the option to create one time, monthly, or annual subscription options. Overall, it's a great app but there were a few things I wish I knew before I switched over. Directly masss emailing subscribers is not possible from the app. You need to use a third party, so make sure you do the monthly math for that additional subscription. Any annual subscriber address information does not retroactively save on existing orders, so you have to manually update those for future orders to go to the right place even if the customer updated their address on their profile. You're not really able to customize the subscription management page much, which I wish was possible to add some additional info to. Until recently, there was not place to see the total active subscription count. I noticed they just added it, which has been really helpful for preparing inventory!

Vi er lige startet med at bruge appen, men det virker umiddelbart til at fungere rigtig godt. Deres chatbot fungerer fantastisk.

Good app and intuitive to set up in minutes. Easy to contact support and able to help quickly and clearly

The app itself had some issues in the beginning, but after contacting the customer service it was all resolved very quickly. High quality customer service!

Le support est vraiment top, très efficace, très réactif ! L'application gagnerait à être plus simple à configurer.

Great customer service

I'm very happy with our Appstle purchase. It was easy to set up, and whenever I've needed assistance, their team was able to help immediately and effectively via chat. I'd give five stars on the overall product and service. I only gave four stars because I expected to be able to do some of the troubleshooting myself that I had to contact them about. I'm sure they're using my experience to improve their product, and I'd recommend them.

Very responsive and helpful team. They offer detailed explanations on how to manage things yourself and troubleshooting the odd issue very quickly. There is room for improvement for translation management for multiple languages, this could be easier.

I haven't used the app yet but I'm already rating it because the support has been more helpful and knowledgeable than any other place, and didn't immediately connect me to an AI chatbot. Will update rating once I've used the app.

Support is good and the app is great for payment plans. The only issue we've run into so far is special pricing in Shopify and how that affects the subscription payment options