Appstle℠ Subscriptions App

I was initially worried about transferring from the Native Shopify Subscription app (which sucks btw, you can't edit anything on there). Then I searched, checked reviews, asked 3 different AI and then decided upon Appstle and Thank God I did. It's such a nice convenience when you can easily edit a customers' subscription without having to cancel and asking them to reapply, which of course means they're gone. Appstle is easy to work with, the team helps with onboarding if required to transfer your existing subscriptions and they always answer, live person, to your questions and fix any issues asap.

Appstle’s support team was patient and helpful while I set up our Kimchi Club subscription. They answered my questions about billing dates and cutoff settings, and even offered to remove the app branding at no charge. I really appreciated the personal attention and help getting everything ready!

Amazing service! Max helped me set up the entire funnel for my subscription. If you're a beginner chose this app!

Hands down the best subscription app for the money!

Awesome team of engineers! They've helped me solve so may issues, I would be lost without them!

Amazing response from the help team, very generous and excellent service! Highly recommend!

First of all, I'd like to thank Aaron for his patience, professionalism, and excellent support. I also really appreciate Appstle's email customization features, which allow us to showcase our logo and strengthen our brand identity. However, I have to say that the overall subscription management experience still needs significant improvement. Compared to Apple's subscription management experience, Appstle feels unnecessarily complicated. Apple's subscription system is simple, intuitive, and seamless. Appstle, on the other hand, makes some basic operations surprisingly frustrating. For example, although the External API now supports changing the recurring billing date and rescheduling all future payments, the default Customer Portal still lacks this functionality. As a result, I have to manually update subscriptions for affected customers one by one in the backend. This is extremely tedious and shouldn't be necessary. I'm also frustrated by the Pause and Cancel options. Their differences and consequences aren't immediately clear to customers, and the overall experience feels unnecessarily complicated. I would much rather see a simpler, more intuitive subscription management flow instead of multiple confusing options. My suggestions are simple: - Allow customers to change their recurring billing date directly in the default Customer Portal. - Make pausing and canceling subscriptions much simpler and clearer. - Focus on improving the core user experience rather than adding unnecessary complexity. Overall, I appreciate the great support and the thoughtful email branding features, but I genuinely hope Appstle can learn from Apple's approach to subscription management. Good subscription management should feel effortless, not like something that requires technical support or manual intervention every time.

Made the migration experience very easy - thank you!

super

So so so helpful. Aiden went above and beyond :)

The customer service is exceptional here. They did so many complimentary services while I wasn't even paying for the app. Highly recommend

Fixed my issues as fast as possible. Collaborated and fixed code hidden in my theme. Very very helpful, highly recommend and the app offers great options for our company and customers!!

It's very easy to get help on either a specific question, or even just assistance on peripheral stuff (like making sure everything looks good on the customer-facing end of things.) It's been very easy to manage subscriptions for my mail club and exclusive products by using Appstle.

Alvin - Great and responsive service. Went above and beyond, offering help and recommendations to make the storefront a premium brand.

Very prompt and helpful customer service!

Super helpful!

Great support team!

Excellent customer service! Quick response time and very helpful.