All reviews

Rating Breakdown

  • 5
    97% (6,934 ratings)
  • 4
    2% (144 ratings)
  • 3
    0% (10 ratings)
  • 2
    0% (14 ratings)
  • 1
    1% (38 ratings)

Reviews with Text

  • 92% (6,575)
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5 / 5 Share

Dec. 4, 2025

Brooks went absolutely above and beyond helping me set up subscriptions for my store. He spent over 3 hours troubleshooting complex cart integration issues, debugging theme conflicts, and finding solutions that weren't even technically part of his app's scope. His patience, technical knowledge, and dedication to getting everything working perfectly were exceptional - highly recommend!

Store

Lunara

Using app

--

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to hear the app is working well for you. Your review motivates us to keep improving and delivering great service!

5 / 5 Share

Dec. 4, 2025

This app is amazing — super customizable and easy to use. But what truly blew me away was the customer service. I’m beyond impressed! Devin was incredible. He spent a full hour walking me through every detail with so much patience and clarity. It’s rare to find support like this. Truly a 5-star experience. Highly recommended!

Using app

About 2 hours

Total reviews

5

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Ratings like yours motivate us to work hard and continuously improve.

5 / 5 Share

Dec. 4, 2025

It was a pleasure working with Devin, he's on the ball. He even explained it to me so I would understand.

Using app

About 1 hour

Total reviews

2

Average rating

4.0

Developer Reply

Thank you for the great review! We're glad to hear the app is working well for you. Your review motivates us to keep improving and delivering great service!

5 / 5 Share

Dec. 4, 2025

I spoke with Max today and he was very helpful in assisting me correct the issues I had with my Shopify App and was great to chat to. My website is running smoothly once again thanks to the support team!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Ratings like yours motivate us to work hard and continuously improve.

5 / 5 Share

Dec. 4, 2025

I've been using Appstle for a year or so now. It is easy to use and the staff are always super helpful if I need assistance with anything. I can chat them from shopify and they respond within a minute or two and immediately help me if I need anything. They've also helped me to optimize the appearance of the app, and made other good suggestions!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to hear the app is working well for you. Your review motivates us to keep improving and delivering great service!

5 / 5 Share

Dec. 4, 2025

Great service in customer support.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Ratings like yours motivate us to work hard and continuously improve.

5 / 5 Share

Dec. 4, 2025

Store

Senergy

Using app

Over 2 years

Total reviews

6

Average rating

4.7

Developer Reply

Thank you for the great review! We're glad to hear the app is working well for you. Your review motivates us to keep improving and delivering great service!

5 / 5 Share

Dec. 4, 2025

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Ratings like yours motivate us to work hard and continuously improve.

5 / 5 Share

Dec. 4, 2025

Devin was so helpful!!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to hear the app is working well for you. Your review motivates us to keep improving and delivering great service!

5 / 5 Share

Dec. 4, 2025

Easy app that just works, perfectly! But even more than the app, are the people behind it, namely the support team has gone above and beyond on multiple occasions to change minute small things that I wanted to have changed, first class support! Thank you

Using app

5 days

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for the great review! We're glad to hear the app is working well for you. Your review motivates us to keep improving and delivering great service!

5 / 5 Share

Dec. 4, 2025

Customer support is amazing. Instant responses on livechat with helpful engineers. Sebastian fixed my CSS issue within minutes.

Store

Froggi

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Ratings like yours motivate us to work hard and continuously improve.

5 / 5 Share

Dec. 4, 2025

After running this business for two years and trying countless subscription apps, this is by far the best one. The customer service has been excellent—keep up the great work!

Using app

6 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to hear the app is working well for you. Your review motivates us to keep improving and delivering great service!

5 / 5 Share

Dec. 4, 2025

Steven was amazing and so fast at acting on the problem with our theme. The app is seamless and its great to have them as part of our extended team for Zeus

Store

Zeus

Using app

9 months

Total reviews

11

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Ratings like yours motivate us to work hard and continuously improve.

5 / 5 Share

Dec. 4, 2025

very good support, Kate has been delightful. super fast response and love the loom videos

Using app

20 days

Total reviews

12

Average rating

4.9

Developer Reply

Thank you for the great review! We're glad to hear the app is working well for you. Your review motivates us to keep improving and delivering great service!

5 / 5 Share

Dec. 4, 2025

The Customer service is brilliant they are always there to help & make the changes you need.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Ratings like yours motivate us to work hard and continuously improve.

5 / 5 Share

Dec. 3, 2025

Support is always fast, helpful, and the product does everything I need it to!

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to hear the app is working well for you. Your review motivates us to keep improving and delivering great service!

5 / 5 Share

Dec. 3, 2025

perfetta

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Ratings like yours motivate us to work hard and continuously improve.

5 / 5 Share

Dec. 3, 2025

Adam was most helpful and knowledgeable. He took time to take multiple steps to improve my store beyond just the original request. He deserves a raise and promotion!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to hear the app is working well for you. Your review motivates us to keep improving and delivering great service!

5 / 5 Share

Dec. 3, 2025

Easy to use and app support is quick to respond and help!

Store

Dialed

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Ratings like yours motivate us to work hard and continuously improve.

5 / 5 Share

Dec. 3, 2025

The team provided fantastic help setting up my mail club's subscription plan. What I thought would take me hours was done by them in minutes. Wonderful service!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to hear the app is working well for you. Your review motivates us to keep improving and delivering great service!