All reviews

Rating Breakdown

  • 5
    96% (4,828 ratings)
  • 4
    3% (126 ratings)
  • 3
    0% (10 ratings)
  • 2
    0% (14 ratings)
  • 1
    1% (37 ratings)

Reviews with Text

  • 94% (4,705)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 25, 2024

Best customer service.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Nov. 25, 2024

fast and reliable service. Very pleased with them and the fast respond time and solving any issues.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Nov. 25, 2024

The best subscription app with the best service and pricing!

Store

Lune

Using app

Over 1 year

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Nov. 25, 2024

Great app and amazing customer support. They have gone above and beyond helping us with setup and customisation.

Using app

7 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.

4 / 5 Share

Nov. 24, 2024

App works well and they are responsive when issues arise.

Using app

Over 2 years

Total reviews

1

Average rating

4.0

2 / 5 Share

Nov. 24, 2024

App was good until 2 of my clients needed to update their payment methods. There's a glitch in the app that will not let them update their payment methods. The link that's emailed to them to correct the payment method, just takes them back to the original message. SO FRUSTRATING! I tried deleting the clients to re add them, but I can't cancel the subscriptions so it won't let me delete the client to attempt to re add them. Major glitch!

Using app

11 months

Total reviews

1

Average rating

2.0

Developer Reply

Hi, This is Ria, the co-founder of Appstle. I have thoroughly reviewed your concern. Your customers were not able to update their payment information from the email received from Shopify. Please be advised that the payment information is solely handled by Shopify, and we as a Shopify native subscription app, can only process the payments using encrypted data. We do not update or modify payment methods, as it is controlled by Shopify. I am attaching the relevant Shopify documents here, for your reference. https://shopify.dev/docs/apps/selling-strategies/subscriptions/modeling Furthermore, to extend our assistance, we have gone ahead and created a Shopify ticket on your behalf, to help you with it. The ticket number is: 52786650 Please feel free to let us know if you need any other assistance.

5 / 5 Share

Nov. 24, 2024

app works great although some CSS coding knowledge is required if you want to make it look really fancy! Customer service is great though and they're on hand very quick. Henry in particular who was a real life saver in helping me out when I needed him.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Nov. 24, 2024

Good so far. Complicated requirements required a lot of assistance with setup. Brooks was very helpful

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Nov. 24, 2024

Really awesome app, the customer support has been excellent to do some complicated actions with subscriptions and gifts with purchases. Also really really happy that I can add custom html/css within the subscription selector box on PDP.

Using app

About 1 month

Total reviews

8

Average rating

4.5

Developer Reply

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Nov. 23, 2024

Using app

2 days

Total reviews

5

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Nov. 23, 2024

I try different Subscription apps, and definitely APPSTLE contains what a startup store needs! The support service is awesome, quick and effective! Price-money value is the best on the subscription app no in Shopify.

Using app

About 1 month

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Nov. 23, 2024

Très bonne expérience, Kylie a su répondre à toutes mes questions rapidement :)

Store

Leila

Using app

About 21 hours

Total reviews

3

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Nov. 23, 2024

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Nov. 23, 2024

The team were able to answer my query within 2 minutes and even installed the app, placed it correctly on my site and chnaged the colours to match my theme. I am working on a saturday and am so impressed with the speed and level of service provided, even on the free subscription. I would 100% recommend Appstle to anyone!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Nov. 22, 2024

App seems to be working. Thank you!

Using app

8 months

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Nov. 22, 2024

Appstle is a great option for subscription needs! I had a handful of questions this afternoon during our initial setup of launching a subscription service and had all my questions answered via help articles, walkthrough videos and more from Jackson. Looking forward to continuing to work with Appstle for all of our subscription needs!

Using app

About 8 hours

Total reviews

8

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Nov. 22, 2024

I just had a great experience with Maya who helped me with a technical issue and also added value by customizing parts of the app for our theme and brand. Great service!!

Using app

About 17 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Nov. 22, 2024

It's exactly what we need! The app is great and the customer service is even better! It's a perfect solution for your e-commerce needs! Kudos to Jackson for providing a quick solution to my concern!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Nov. 22, 2024

Customer service is quick to respond and helped answer any questions I had.

Using app

Over 1 year

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Nov. 22, 2024

Great support staff! Was very helpful & detailed.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.