All reviews

Rating Breakdown

  • 5
    96% (4,828 ratings)
  • 4
    3% (126 ratings)
  • 3
    0% (10 ratings)
  • 2
    0% (14 ratings)
  • 1
    1% (37 ratings)

Reviews with Text

  • 94% (4,705)
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5 / 5 Share

Oct. 2, 2024

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve

1 / 5 Share

Oct. 2, 2024

They make changes in production without notifying customers, resulting in customer portal downtimes of more than 12 hours. Or they upload new features without testing them properly with the result that “things” appear that don't work or don't fit the aesthetics of the portal. Most of their support tickets take between 24-48 hours to resolve because their agents have limited knowledge and have to pass the issues to their developers. Some of these issues result in financial and reputational losses for those of us who use Appstle. They do not calculate shipping rates correctly, so many times orders are shipped without shipping costs and this means losses. And much more.

Using app

Over 2 years

Total reviews

1

Average rating

1.0

Developer Reply

Dear Merchant, This is Ria, the co-founder of Appstle. I apologize for the inconvenience you faced. I have reviewed your concerns and connected with the Merchant Success Head, who will contact you to discuss any remaining concerns related to your store. We hope things are now working smoothly and as expected! Please do not hesitate to contact me at [email protected] or [email protected] if you have any other questions. We are available 24x7x365.

5 / 5 Share

Oct. 2, 2024

Pretty complicated to customize without coding knowledge, BUT support did it all for me, so i didn't have to do any of that myself. Very responsive and quick.

Using app

About 2 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Oct. 2, 2024

Excellent customer service and highly customisable offerings.

Using app

29 days

Total reviews

2

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve

5 / 5 Share

Oct. 2, 2024

Amazing customer service and seems to be working very well

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Oct. 2, 2024

Sean is the best! Super helpful and very quick responses. Amazing team and amazing app!!

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve

5 / 5 Share

Oct. 1, 2024

Switching over from recharge given the crazy fees the charge. Still early days on appstle but so far it's been great. Way more functional and the support is 100x better. So glad I found this app and team!

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Oct. 1, 2024

App is simple. But has the best value for the $ once you learn it. No transaction fees and reasonable pricing. Support team is best in class too.

Using app

8 months

Total reviews

4

Average rating

4.3

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve

5 / 5 Share

Oct. 1, 2024

Me ha atendido Sebastian y ha sido muy atento! Ha solucionado todas mis dudas, problemas y se ha mostrado dispuesto a ayudarme en todo momento. La app es muy cómoda de usar y cubre todas mis necesidades actuales.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Oct. 1, 2024

I am very happy with the app and with the support.

Using app

About 2 years

Total reviews

4

Average rating

2.8

Developer Reply

Thank you for the great review! Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Oct. 1, 2024

the personal is very kind and helpful, I highly recommend

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Oct. 1, 2024

Very helpful and responsive customer service.

Using app

8 months

Total reviews

10

Average rating

5.0

Developer Reply

Thank you for the great review! Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Sept. 30, 2024

Great app, great support team.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Sept. 30, 2024

Great customer service! Kylie was very kind and helpful with answering all my questions and helping me in the setup phase. im definitely going to be sticking along for a while!

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Sept. 30, 2024

Great customer service

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Sept. 29, 2024

Ash with the merchant success engineer team was EXTREMELY informative and was able to swiftly find answers when it came to their app's premium functionality. Made my decision abundantly clear that this App was the right choice for my business.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Sept. 3, 2025

Great exp

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Sept. 28, 2024

Versatile app and prompt and thorough customer service!

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Sept. 28, 2024

I had a fantastic experience with this app! Kate from customer support went above and beyond to resolve my issue. Not only did she quickly address my concerns, but she also provided valuable advice on how to make the most of the app. Her professionalism and willingness to help truly made a difference. Highly recommend this app and their exceptional support team!

Store

Jupiter

Using app

Over 2 years

Total reviews

13

Average rating

4.9

Developer Reply

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Sept. 27, 2024

Great working with these guys.

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve