Appstle℠ Subscriptions App
Best Subscriptions App for eCommerce Subscriptions | Appstle
Rating
4.9
feedback
5,031
chart
#142
All reviews
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Feb. 6, 2024
very good customer service, 24 hours a day and always ready to help! it has some limitations but they are typical of shopify.
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.
Feb. 6, 2024
Great app. The support team is on their game and very helpful!
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
Feb. 5, 2024
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.
Feb. 5, 2024
The customer support is exceptional - Harris was a huge help.
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.
Feb. 5, 2024
In order to add subscription functionality, the app will delete your existing product and recreate it. In the process, resetting SKU, and shipping weights without notifying us before hand. Ended up messing up many of our ongoing orders and costing us significant time to clean up.
Hello, This is Ria, the co-founder of Appstle. Our app DOES NOT delete and recreate existing products to add subscription functionality. That is a convoluted and wasteful process. Appstle is natively and exclusively built for Shopify and Shopify Plus platform, and connects the subscription plans to your existing products in Shopify. Therefore, there WILL BE NO CHANGES TO SKUs, shipping weights, or other associated details. Appstle Subscriptions is currently and actively used by 26,000+ Shopify merchants and it is the above Shopify integrated process for all. I have poured through our intercom chats and emails, but did not find any communication or ticket from you regarding this. Our merchant support team is available 24/7/365 and would be happy to assist you. Pls ping us on the chat widget or email us at [email protected]. Furthermore, one of our Relationship Managers has also reached out to you on the email we found on partner dashboard to guide you. We value your business and are committed to ensuring your satisfaction with our app. We would love to provide further assistance on this.
Feb. 4, 2024
I will highly recommend the Appstle Subscription App. It integrates perfectly with my Shopify store, has an incredibly robust customer portal and they have GREAT customer service!
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.
March 12, 2025
I posed a query in the chat section pertaining to the operations of the application. Engineer Harris responded, and the issue was immediately resolved. In addition to responding to my inquiries, he enhanced the aesthetics of my website. They responded immediately to my inquiries and made additional adjustments remotely that could have been enhanced. It is a subscription application that provides excellent service! Please check out the updated “Purchase Options” design on our page, created by the Appstle℠ Subscriptions team. You can see the reference page here⬇︎ https://radicousa.com/products/soft-black-colour-me-organic
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
Feb. 3, 2024
Steallar customer support. Went WAY beyond and did more than I could have asked. This is your subscription solution!
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.
Feb. 3, 2024
I wanted to migrate from my current rewards program to Appstle as it includes more features, such as point expiration and VIP program for. a much lower price. Unfortunately, the backend of this app is very time consuming and complicated. The wording and options were confusing. You also can't preview anything you are doing. The migration was very manual, and I started feeling very uneasy about removing my current program as I was not very confident in this one. I reached out to support several times, and although they were responsible, I really received not much help in the migration, although they keep stating to chat with them for a smooth migration with a specialized team. My recommendation would be to have a dedicated person to hands-on migrate you (copy your current program), and get you going right away.
Using app
8 minutes
Total reviews
2
Average rating
3.5
Hello, This is Ria, the co-founder of Appstle. We sincerely apologize for the less than stellar experience you had with our app. It looks like there might be some confusion regarding the app you meant to leave the review for, but regardless, we understand that navigating a new platform can present challenges, especially during the initial setup phase. We are continuously working to improve the user interface and are simplifying the configuration process to make things more intuitive for our users. Your feedback is invaluable in guiding these enhancements. Regarding the migration process, we apologize for any inconvenience you experienced. While our migrations team aims to provide comprehensive assistance, it seems there may have been a gap in effectively addressing your concerns. We have re-evaluated our migrations process for Appstle Loyalty post your feedback, and have made it more hands on now. We want to extend an INVITATION TO SCHEDULE A CALL with our Migrations team lead, to further discuss your migration needs and assist you in configuring your loyalty program per your needs. You should have received an email from them. You can also reach out to our support team at [email protected] anytime. Our support team is available 24x7x365 and will be taking your request on priority.
Feb. 3, 2024
Great product with cheap plans to help you deliver your customers a subscription based purchase experience. If you need any help at all the response time for help is fast with great guidance. 10/10 recommend
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.
Feb. 3, 2024
This app is packed full of features and really simple to use. I did get stuck with setting up my subscription plan, but the help team were quick to reply and fixed the issue quickly (it was my fault). The offer for the help team to log in and implement my change was awesome and very comforting to know that if I have any technical issues, the team can be there is fix for me. Thanks Steve - High Roller Coffee
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
Feb. 2, 2024
Customer service A+++. Highly recommend
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
Feb. 2, 2024
the customer service is excellent and Hannah went the extra mile thank you
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.
Feb. 1, 2024
I have never experienced as effective, quick and solution focused customer service with any other shopify app. Just integrate the app - they'll help you figure out how to make the best of it
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
Feb. 1, 2024
The Appstle support staff is nothing but helpful! We've been using Appstle for almost three years now and it's the perfect subscription platform.
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.
Feb. 1, 2024
The speed and effectiveness of the support this app offers is unmatched. There were able to make several customizations for me within minutes of asking. The back end of the system can be a little tricky to navigate at first but the features it offers are fantastic.
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
Jan. 31, 2024
Having a live support is a blessing, I think Appstle works hard to have agents that you can actually get help from to around the clock.
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.
Jan. 31, 2024
This app is super great and has helped scale my business. The set up is very straight forward and easy with their help videos. In the last 8 months I've only ever had one issue, so I reached out and the problem was fixed within 5 min. Definitely recommend
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.
June 7, 2024
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
Jan. 31, 2024
Great app - affordable and comprehensive. Team responsiveness is unmatched. They are available 24/7 at a moment's notice to troubleshoot and help with any implementation questions or customizations requested.
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.