All reviews

Rating Breakdown

  • 5
    96% (4,832 ratings)
  • 4
    3% (126 ratings)
  • 3
    0% (10 ratings)
  • 2
    0% (14 ratings)
  • 1
    1% (37 ratings)

Reviews with Text

  • 94% (4,708)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 25, 2023

The engineer was very responsible and helped me solve the problem very quickly, and the subscription was not very expensive.

Using app

Over 1 year

Total reviews

15

Average rating

4.7

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

Sept. 25, 2023

The customer service is top-notch. Mia helped solve my issue efficiently. She also helped with another question I had by creating a step-by-step video for me. That's perfect for me as I am a non-techie.

Using app

7 months

Total reviews

6

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Sept. 25, 2023

Honestly the most amazing customer service I've ever had working within the Shopify ecosystem of partners. The Appstle team, Mona specifically was great. I was having an issue with the App running properly because the snippet code from on of the competitors didn't uninstall completely. The problem was found quickly and Mona was able to fix everything within minutes once I provided collaborator access. Tremendous service.

Store

ARETEA

Using app

About 2 hours

Total reviews

2

Average rating

4.5

Developer Reply

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Sept. 24, 2023

great service!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Sept. 23, 2023

I am just getting started on Shopify and the merchant success engineers have been very helpful every step of the way. They have made my integration process much easier. Thank you!

Store

LEFFIRO

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

Sept. 22, 2023

I've had this app for a while now and so far it's treating me well. I like that they have a 24/7 chat line where I can go and resolve anything about the app. There are tons of things that this app can do, and while at this time I'm not utilizing them, it is great to know that I'm able to customize a seamless experience for our customers.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

Sept. 22, 2023

Excellent service Mann was extremely patient and very knowledgable 5 stars

Using app

25 days

Total reviews

2

Average rating

3.0

Developer Reply

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Sept. 21, 2023

Excellent support in getting our customers migrated and set up in the App. Looking forward to seeing how it performs in the coming weeks

Store

&Keep

Using app

13 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

Sept. 21, 2023

Appstle has been great about coming back to me really quickly and helping me solve problems. Ashwin's care and attention to detail meant that we could get an idea over the line that we really wanted - he found the solution. Really happy with the service so far.

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Sept. 20, 2023

Absolutely blown away with this app and the excellent customer service provided by their team. They have literally thought of everything! Transferring your current customers across to their app is very simple and easy to do. Creating unique shipping rules for new and existing customers is easy. The integration with Shopify and existing shipping rules works seamlessly at checkout. If you have any issues at all, they are addressed immediately, with helpful videos of your backend recorded by their team, to clearly demonstrate exactly how to fix the problem. I cannot recommend them enough. Seriously this has to be the best app and development team on shopify!

Using app

17 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

Sept. 20, 2023

This app has some of the best customer service - the team is incredibly responsive and supportive. They had to do some custom editing to make things work properly with my theme and they did this so quickly without any issues :D

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Sept. 20, 2023

The subscription setup was easy but I had an issue where the checkout didn't recognize the subscription order. Support was able to get on a chat with me quickly and helped resolve the issue, which was a theme compatibility issue. Harris from the support team guided me and fixed the issue quickly. He also offered to change the look and feel of the subscription widget box to match our theme. Wonderful support team and amazing app!

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

Sept. 20, 2023

Great customer service. Thank you Harris

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Sept. 20, 2023

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Sept. 20, 2023

The customer support team is amazing and they can help you with any problem you will face, I highly recommended using this as a subscription app.

Store

NuroJit

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

Sept. 19, 2023

Very professional and helpful. Got me exactly what I needed very quickly and provided a great experience.

Using app

15 days

Total reviews

2

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Sept. 19, 2023

Easy setup, great support! Really liking this app so far!

Using app

About 22 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

Sept. 19, 2023

Good app - works well and easy to navigate. Any minor issues that have come up have been quickly resolved by customer service. Recommend!

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

Sept. 17, 2023

These guys are absolutely fantastic. Sometimes I can't sleep because I wear so many hats as we build out our company and I start a chat with them at 2:30 AM. They are always there and will work with me for hours on the littlest projects. These little projects seem so unnecessary to some but as a professional entrepreneur we know they're extremely important! Thanks Appstle, you guys are the best

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

Sept. 16, 2023

Apostle customer service has been great! The app has been pretty easy to handle.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.