All reviews

Rating Breakdown

  • 5
    96% (3,573 ratings)
  • 4
    3% (108 ratings)
  • 3
    0% (10 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (34 ratings)
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5 / 5 Share

May 11, 2021

I haven't fully trialled Appstle subscriptions yet, but their support is quick and they have a helpful team.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your kind words. We will try our best to be on your expectations. :)

5 / 5 Share

May 11, 2021

Very helpful team. I like how there is a free plan available. Thanks Neeraj for helping me get set up!

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We are really happy that we were able to assist you with your set up!

5 / 5 Share

May 11, 2021

Love this app, so easy to use and the support is amazing! They are really helpful whenever I have an issue.

Using app

About 2 years

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for your review! We are happy to be of assistance :)

5 / 5 Share

May 10, 2021

The Appstle team offers amazing support and pretty good features. They really go above and beyond to make sure you have the best subscription Shopify app.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review. We are glad that we were able to help you.

5 / 5 Share

May 10, 2021

Incredible customer service. The agent fixed my problem and made video so I could monitor his actions on my website. i would recommend to anyone who is on the fence.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We are happy to be of your assistance :)

5 / 5 Share

May 10, 2021

Amazing customer service, I chatted with Harsh and he provided such great help allowing us to launch in the proper direction. Recommend 100%

Using app

7 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your review! We are happy to be of your assistance :)

5 / 5 Share

May 10, 2021

While this APP will not work for me, it is due to shopify's limitations and not the APPs fault. I was in a long back and forth with the APPs team in regards to different limitations and they either added the ability for them or are working on adding them. they are very communicative and are doing their best to make sure that the app will work for everyone. There are 2 cons that I can not get past which is why I am deleting this APP 1 -- Shopify does not allow for the shipping rate to change from order to order. Since my rates are received by API from UPS and FedEx they change daily. Also if a customer made a subscription for 1 item and later changed to 5, my shipping cost will go up but the cost he is charged will be for the initial 1. 2 -- When creating a subscription, it becomes available to anyone purchasing it, so if I negotiate a special price for a specific customer on a subscription basis then it becomes available for everyone. I am sure that this is something that they can fix, but I did not get that far with them as the shipping issue came up 1st.

Using app

14 days

Total reviews

6

Average rating

3.0

Developer Reply

Thank you for your review! We will update you when the subscription can have variable shipping cost.

5 / 5 Share

May 10, 2021

Astonishingly good customer service, open to modifications and very helpful with setup. Really opens up a lot of possibilities!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your review! We are happy to be of your assistance :)

5 / 5 Share

May 8, 2021

Just downloaded. Looks like very good subscription app- a lot of customization and flexibility. Like it so far Support is great and fast as capable to tune the app. Automatic set up need improvement anyway. Highly recommend that team.

Store

DutyBox

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your review. We are glad that we were able to help you.

5 / 5 Share

May 8, 2021

This is a new app, and I was just working on the installation. At 11 pm at night, they came on support chat within about 15 minutes and helped me where I was stuck and were very responsive. I can only say I am incredibly impressed with their customer service!

Using app

About 12 hours

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for the great review! We’re glad to be a part of your store’s ecosystem, and support you in your growth.

5 / 5 Share

May 7, 2021

Just starting to use it and I think there are a lot o features. The service guy was very helpful. I believe I'll have no problems with the app with such top notch tech support.

Using app

About 14 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! We are happy to be of your assistance :)

5 / 5 Share

May 7, 2021

Wow, so easy with great support. Installed quickly, easy to navigate and set up, and the chat support was quick. They made a few programming changes to my site on the fly. Love it.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We are happy to be of your assistance :)

5 / 5 Share

Dec. 20, 2021

I just installed this app and the process was quick and easy. The developer quickly answered a few questions that I had and I'm up and running. Looking forward to getting my customers signed up as they have been asking for a re-order subscription for certain products. Thanks for making a free and functional subscription app! A few months later I encountered an issue with the shipping profile. The support team was very friendly and quickly helped me to resolve the issue. Great customer service! :)

Using app

8 months

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much for your support! We are so happy that you feel Appstle Subscriptions is the right fit for your business.

5 / 5 Share

May 7, 2021

Really great product with a fantastic support team looking to help merchants and boosting our small business!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We’re glad to be a part of your store’s ecosystem, and support you in your growth.

5 / 5 Share

May 7, 2021

Customer service is excellent, quick to respond and resolved my issue within minutes. Very impressed so far!

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We are happy to be of your assistance :)

5 / 5 Share

May 6, 2021

I installed this app as I was really looking for a subscription-based add-on for my products. It was great to finally find a totally free, non-commission one. I needed a little support with it matching my theme so popped onto live chat and the support was phanominal! I would definitely recommend this to anyone. Top service!

Using app

Over 1 year

Total reviews

5

Average rating

4.2

Developer Reply

Thank you very much for your review! We are glad that you are satisfied with our product.

5 / 5 Share

May 6, 2021

I'm using this app for a t-shirt subscription service. After having challenges with one app service (mainly no customer service contact), a Spotify rep suggested this new service Appstle. We tried it due to reviews and some desperation for an answer. What we found was incredibly responsive and helpful customer service, swift and informed answers, and quick changes when feedback is suggested. It's beyond my expectations customer service wise, which is the BIGGEST thing for me. HIGHLY RECOMMEND!

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review. We are glad that we were able to help you. Please feel free to reach out to us if you have any other questions. :-)

5 / 5 Share

May 6, 2021

Amazing customer service and they did the whole transition from the other subscription app I was using to theirs in one day!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve!

5 / 5 Share

May 6, 2021

So far so good. Just installed the app and had a few technical problems which were solved right away in a friendly manner. Haven't had a subcription yet so I can't tell yet if it will work properly but regarding the other reviews I believe so ;) Cheers Tim at Zmoobi

Store

Zmoobi

Using app

2 months

Total reviews

6

Average rating

4.3

Developer Reply

Thank you for the review! We’re glad to be a part of your store’s ecosystem, and support you in your growth.

5 / 5 Share

May 6, 2021

Brilliant app! Really easy to use and when I did stumble I was able to get help almost instantly. I highly recommend.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve!