All reviews

Rating Breakdown

  • 5
    96% (4,833 ratings)
  • 4
    3% (126 ratings)
  • 3
    0% (10 ratings)
  • 2
    0% (14 ratings)
  • 1
    1% (37 ratings)

Reviews with Text

  • 94% (4,709)
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5 / 5 Share

July 16, 2023

Easy to use and quick chat responses when we've needed help! The team is always on call for questions and resolves things with easy to follow screenshot guides.

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

July 16, 2023

100% they are available for you at nearly any timezone! I am impressed w their communication and they helped with any questions I had. I am only beginning but the first week, I may be going above $5k onto the next level! GET THIS APP!

Using app

3 months

Total reviews

10

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

July 15, 2023

The customer service is top notch! So quick to respond and fix any issue I might have! Highly recommend!

Using app

About 2 years

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

July 15, 2023

Like many others probably have, we migrated from ReCharge. The team at Appstle basically handled it all for us and the process was incredibly smooth. Any hiccups got sorted right away and it's been great. Honestly worth going with them.

Using app

15 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

July 14, 2023

Exceptional service. Thank you for taking the time and making the onboarding process so easy Mann!!!

Using app

About 11 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

July 14, 2023

To edit my subscriptions - the best app for me. I'm most convinced by the support, very fast feedback and so far I've been helped with everything, any question I had was answered immediately, some with Loom videos. Can I recommend to anyone who needs a subscription app!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

July 14, 2023

If I could give them more than 5 stars I would. For years I've been limping along with subscription apps that ALMOST did what I wanted, and every couple of years I'd look around to see if anything new was available. Another business owner told me about Appstle and she was right. The search is over. Appstle is perfect! It has so many options for different types of subscription schedules, a gorgeous dashboard for my customers - clean, simple, easy to navigate and VERY easy to customize with exactly the info and options I want them to have access to. And the customer service is amazing! I've NEVER encountered this level of help before. I had to migrate a group of subscribers once before (with another company) and it was a disaster. They realized (after I deleted all the subscriptions) that a migration wasn't possible and I had to ask all my subscribers to resubscribe. That was NOT an experience I wanted to repeat, so I had a million questions for the folks at Appstle and they were so incredibly patient answering them all. Mine was a fairly complex migration because I was also changing the payment schedule from every 30 days to everyone being charged on the same day (which is another fabulous feature Appstle offers) and they basically did the entire migration for me. It worked flawlessly! I'm a creative business owner - not a web developer - with an online business for fifteen years, and I've encountered so many situations where tech support people are either really condescending or really impatient when I don't understand the tech jargon. Over the course of the migration process I worked with several different people at Appstle and every single one of them was polite, patient, helpful and KIND. They made every step of the process incredible easy.

Using app

About 2 months

Total reviews

5

Average rating

4.4

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

July 15, 2023

Amazing customer service, Annie and Momna were super fast answer and helpful with a few customizations I wanted with my store! I believe Appstle is a great app, especially considering the price point is quite low. To go further, I think the App can still offer more in terms of upselling capabilities on both the product page and customer portal, focusing on the mobile experience. Just suggestions for improvement!

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

July 12, 2023

This app works exactly as I need it to, and any assistance I need is promptly attended too. Thank you!

Using app

About 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

July 12, 2023

Really great and quick response to a recent support request via the developers website - super happy with the plugin!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

July 12, 2023

Great support. Momna helped us very quick and gave as the resolution we needed. Haven't tested the app yet but the support get's 5 stars.

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

July 12, 2023

We migrated from ReCharge. This app is much better considering the price difference. But I will warn you that the actual migration process was not straight forward. For migration - the devil is in the detail so I would recommend doing your DD here before undertaking the challenge. Appstle have a great support team so we were able to get the migration completed, but it took much longer than expected. I suggest this to try and help you migrate: the best solution was to 1) completely DISABLE your ReCharge subscriptions for a few days (so customers cannot make any changes), 2) then complete migrating across all of the data, 3) and then ENABLE on Appstle (after testing/UAT). First we tried to migrate while ReCharge was still active (which meant customers constantly updating their subscriptions), so the data in each platform was never in sync. @Appstle team - there is a big opportunity for improvement with the migration process. In terms of ongoing support it has been excellent. Always fast communication and they make bespoke customisations for us as required. It has a lot of features already built in, so most of the things you can think of are ready to go. If you want a feature that is not currently offered, it goes into a production backlog whereby users can vote for the new features to be developed. I would definitely recommend this app if you're running a subscription offering in your business. Special mention to Annie, Momna, and Maryum who are always excellent tech support.

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

July 11, 2023

AMAZING SUPPORT! Tech Savvy, Quick communications, no waiting time. The support team is highly dedicated, even after hours! HIGHLY Recommended. A+++

Store

Natures Frequencies

Using app

10 months

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

July 11, 2023

The Appstle team has been extremely helpful! They were patient with my questions and took the time to ensure my problem was solved. Very excited to use their app on our site!

Store

busy bébés

Using app

About 1 hour

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

July 11, 2023

The support team is out of this world with responsiveness and handling of request in our experience. I have not launched the app yet but in our testing the product works exactly as described and has been intuitive to use.

Store

CapandQueen

Using app

25 days

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

July 11, 2023

Very good, quick and straight forward help. My issues were resolved immediately, very positive experience, highly recommend

Store

Supaveda

Using app

Over 1 year

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

July 11, 2023

Just installed the app. So far so good, simple, easy to use, and intuitive. Some features aren't available until higher price points. During setup and playing with how I wanted things to work I must have broken something in my theme, and I have to say that their service is great, very responsive, and helpful. They fixed whatever I broke in about 30 min.

Store

Fight Soap

Using app

About 23 hours

Developer Reply

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

July 11, 2023

This app seems to have it all, great integration as well as customer service. Definitely recommended

Store

PROworkguide

Using app

3 months

Developer Reply

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

July 10, 2023

Excellent. I was able to get my questions answered and the video tutorials were very helpful. The rep was very nice and patient making sure I understand how to keep my customers happy.

Store

Urbanbella

Using app

7 months

Developer Reply

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

July 10, 2023

So far so good! I have been looking for the perfect Subscription App to meet my needs for years. I think I have finally found it! Each time I have contacted support, I have been met with professionalism and knowledge.

Store

Double Dipp'd Dip Powder

Using app

27 days

Developer Reply

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.