Appstle℠ Subscriptions App
Retain customers with subscriptions, subscription box, bundles
Rating
5.0
feedback
6,400
chart
#219
All reviews
Review RSS Feed
Sept. 8, 2024
j'étais contente mais après les modifications faites, mes produits ont disparus et il y avait deux fois le même point sur mon site. J'ai demandé d'arranger les erreurs et la personne a dit qu'elle n'a rien fait et m'a envoyé une video. Apres avoir insister en lui disant que je ne sais pas comment faire car je n'ai pas touche a changer des produits et que mon site a ete cree par un professionnel, il a finalement modifier ses erreurs. donc en resume en general ca se passe bien mais vraiment aujourd'hui c'etait pas top du tout donc je mets une etoile pour aujourd'hui.
Dear Merchant, This is Ria, the co-founder of Appstle. We understand how the appearance of two subscription options on your product page could have caused confusion and frustration. I would like to explain the situation thoroughly, and clarify what happened. Upon reviewing your case, we discovered that the issue was not due to any change we made, but was a result of a pre-existing configuration. Specifically, the product was added to two subscription plans, which led to the two subscription options/widgets displaying on your product page. This setup had been in place before we made any updates or changes, meaning that no action on our part contributed to the problem you experienced. Once you informed us of the issue, we immediately investigated the cause and resolved it within just a few minutes. To ensure you fully understood what had happened, we also shared a screencast video that demonstrated how the product had been added to both subscription plans. Additionally, we provided an explanation of the steps we took to resolve the issue and ensured the product page was displaying correctly. We genuinely appreciate your feedback and are always working to provide all our merchants with a smooth and seamless experience when using our app. Your satisfaction is our highest priority, and we are committed to clarifying any further questions you may have. Please feel free to reach out to me anytime at [email protected].
Sept. 8, 2024
Great service, thank you Sean!
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
Sept. 7, 2024
Great Customer Service!!
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
Sept. 6, 2024
Great experience, very helpful support
Thank you for the great review! We're glad to hear that everything is working well for you, both in usability and pricing. Your recommendation means a lot to us!
Sept. 6, 2024
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
Sept. 6, 2024
The support team is great! They respond quickly and do a great job!
Thank you for the great review! We're glad to hear that everything is working well for you, both in usability and pricing. Your recommendation means a lot to us!
Sept. 6, 2024
10 out of 10 highly recommend. The customer service team is amazing, all 15 of them. I kept reaching out to them to get assistance with my website and they did not fail to deliver. They were extremely polite, very responsive, and happy to help. I spent a couple hours on the live chat with a few of them, helping me navigate through my website. They were so kind to help me figure out my frustrations and when they couldn’t, they did not hesitate to follow up with me on a solution from their developers.
Thank you for the great review! We're glad to hear that everything is working well for you, both in usability and pricing. Your recommendation means a lot to us!
Sept. 6, 2024
I faced an issue with displaying the subscription option on my product page and it was my theme issue, I contacted support and they fixed it within 10 minutes. I am impressed with the fast support. Thanks
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
Sept. 5, 2024
been great to work with! support helped me immediately. Highly recommend.
Thank you for the great review! We're glad to hear that everything is working well for you, both in usability and pricing. Your recommendation means a lot to us!
Sept. 5, 2024
I worked with a very helpful gentleman who stayed with me the entire afternoon until we worked out the problem. Offering a subscription to your products on Shopify is the best way to accumulate wealth, as repeat orders are the way to go. This app will greatly help your business grow, and with the customer support from Appstle, you can't go wrong!
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
Sept. 5, 2024
We have used Appstle for the past year and love the app. Easy to customize to meet your needs, great customer portal, merchant portal is intuitive, and the customer service has been stellar- If theres ever an issue they address it quickly. You can't beat the combination of price, service and function.
Thank you for the great review! We're glad to hear that everything is working well for you, both in usability and pricing. Your recommendation means a lot to us!
Sept. 5, 2024
Mona was incredible helpful at making sure the unique widgets I required were made quickly and effectively. Great service. Highly recommend
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
Sept. 5, 2024
El soporte de esta aplicación es inmejorable. Gracias a su chat, el servicio de atención al cliente te resuelve cualquiera duda en pocos minutos. Además, pueden hacer cambios por ti.
Thank you for the great review! We're glad to hear that everything is working well for you, both in usability and pricing. Your recommendation means a lot to us!
Sept. 5, 2024
Thank you for the great review! We're glad to hear that everything is working well for you, both in usability and pricing. Your recommendation means a lot to us!
Sept. 4, 2024
Support was really great and they helped create the specific discount coupon that I was trying for but was not able to. They went above and beyond my expectation.
Thank you for the great review! We're glad to hear that everything is working well for you, both in usability and pricing. Your recommendation means a lot to us!
Sept. 4, 2024
Helpful customer support with timely responses.
Thank you for the great review! We're glad to hear that everything is working well for you, both in usability and pricing. Your recommendation means a lot to us!
Sept. 4, 2024
I use this app in a very unconventional way, and the support team has been amazing in helping me facilitate this. There's no way another app would be as flexible as this one. Our business has so much more financial stability because of this. Thanks Appstle team - I appreciate you all!
Thank you for the great review! We're glad to hear that everything is working well for you, both in usability and pricing. Your recommendation means a lot to us!
Sept. 4, 2024
Great support!
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
Sept. 3, 2024
Excellent service, very friendly, they respond quickly, they solve you, thank you very much.
Thank you for the great review! We're glad to hear that everything is working well for you, both in usability and pricing. Your recommendation means a lot to us!
Jan. 17, 2025
Really easy to use, and customer support is awesome. They helped me implement a custom billing request and solved a purchasing flow pain point that other platforms couldn't. Really helpful and friendly customer service. Highly recommend!
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.