All reviews

Rating Breakdown

  • 5
    96% (4,661 ratings)
  • 4
    3% (123 ratings)
  • 3
    0% (10 ratings)
  • 2
    0% (14 ratings)
  • 1
    1% (36 ratings)

Reviews with Text

  • 94% (4,551)
Review RSS Feed Review RSS Feed

4 / 5 Share

July 24, 2025

Everyone has been super helpful and nice. The App itself is a little confusing, but once you get used to it its pretty easy!

Using app

2 months

Total reviews

2

Average rating

4.5

4 / 5 Share

July 23, 2025

It works great if you have help setting it up properly. Support is very helpful.

Using app

Over 3 years

Total reviews

1

Average rating

4.0

4 / 5 Share

July 22, 2025

Using app

About 2 years

Total reviews

3

Average rating

4.7

4 / 5 Share

July 9, 2025

Store

Vitruvi

Using app

About 1 year

Total reviews

5

Average rating

4.8

4 / 5 Share

June 24, 2025

Great App with Outstanding Support!! I’ve just started using this subscription app and I’m already impressed. The setup was smooth, and the features are exactly what I was looking for to manage subscriptions on my store. What really stood out, though, was the exceptional support I received. Right from the start, Adam & Andrew from the support team were quick to respond, extremely helpful, and went above and beyond to guide me through the configuration. They answered all my questions patiently and even helped with a few customizations. It’s rare to find an app where both the functionality and the customer service are top-notch. Highly recommend it to anyone looking to implement subscriptions with peace of mind!

Using app

5 days

Total reviews

6

Average rating

4.7

4 / 5 Share

June 19, 2025

Customer service is very attentive and helpful. They helped me migrate from my previous subscription app to Appstle. The process was mostly seamless. I had to readdress the same issues repeatedly while transferring a few customers' subscriptions to Appstle. Although that was frustrating, customer service was responsive and met each concern with a positive attitude and urgency to resolve the issue. Thank you Paul and team.

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Glad that we are able to meet your requirements. Ratings like yours motivates us to work hard and continuously improve!

4 / 5 Share

June 10, 2025

Using app

12 days

Total reviews

1

Average rating

4.0

4 / 5 Share

June 2, 2025

Using app

About 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

April 23, 2025

Works well - should have custom domain offered as standard because without it, your emails may not get through to your customers. That's not a luxury and should be a given - but other than that, all good.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

April 12, 2025

good app, just have to deal with quotas if you want the free plan, otherwise pretty sure you have to upgrade to paid plans, good customer service the chat was answered in less then 5 minuetus

Using app

About 1 month

Total reviews

1

Average rating

4.0

4 / 5 Share

April 11, 2025

Just set up my first subscription. Easy to go through with clear instructions and helpful videos.

Using app

About 2 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

June 10, 2025

Merchant engineers are helpful. Sometimes takes a while for them to respond (about 15m wait) but they are always able to help you out

Using app

3 months

Total reviews

2

Average rating

4.5

4 / 5 Share

March 23, 2025

Great app for getting started with subscriptions. Options to customise and tailor are so useful and give great flexibility. Support team is also great for getting going and confirming the best setup ahead of launch.

Using app

25 days

Total reviews

3

Average rating

4.3

4 / 5 Share

May 28, 2025

I truly appreciate the effort you put into making things run smoothly, and it makes a real difference. I’ll be happy to share my experience, your hard work deserves the recognition! Thanks again, and looking forward to more great collaboration!

Using app

Over 1 year

Total reviews

4

Average rating

4.8

4 / 5 Share

March 10, 2025

Using app

4 months

Total reviews

1

Average rating

4.0

4 / 5 Share

March 10, 2025

Using app

About 1 year

Total reviews

4

Average rating

4.8

4 / 5 Share

March 6, 2025

Good customer service, however I found the app difficult to use but was helped by staff

Using app

1 day

Total reviews

4

Average rating

3.8

4 / 5 Share

Feb. 12, 2025

Easy to create subscription plans. Helpline answered my question immediately with clear instructions.

Using app

2 months

Total reviews

4

Average rating

4.8

4 / 5 Share

Feb. 12, 2025

Der Kundenservice ist sehr nett und hilfreich, die App ist einfach und sehr anpassbar. Ich bin sehr zufrieden. Ein Stern habe ich abgezogen weil es die App nicht oder noch nicht auf Deutsch gibt.

Using app

About 22 hours

Total reviews

2

Average rating

4.5

4 / 5 Share

Feb. 11, 2025

The app works pretty well with our Shopify store. There are a few limitations that we've had to navigate, such as requiring Shop Pay to subscribe (the delay between updating a credit card in Shop Pay and having it register for payments in Appstle has posed a hassle for our customers, but this is not unique to Appstle). However, the Appstle support team has been really helpful in finding workarounds.

Using app

4 months

Total reviews

2

Average rating

4.5