All reviews

Rating Breakdown

  • 5
    96% (3,786 ratings)
  • 4
    3% (109 ratings)
  • 3
    0% (10 ratings)
  • 2
    0% (12 ratings)
  • 1
    1% (34 ratings)
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4 / 5 Share

May 19, 2024

Using app

Over 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

May 15, 2024

Helpful service team

Using app

About 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

May 14, 2024

Using app

11 months

Total reviews

2

Average rating

4.0

4 / 5 Share

May 10, 2024

I found my customer support representative Jackson very helpful and prompt. I am new to appstle and so far have had a good experience. I believe the excellent customer service to be of utmost importance.

Using app

About 1 month

Total reviews

1

Average rating

4.0

4 / 5 Share

April 25, 2024

The app is brilliant and does exactly what I need it to do for my members. The team are also incredibly helpful! The logistics of the app can be tricky though - there are a lot of repetitive manual tasks that should be able to be done as one across all memberships, or uploaded via CSV etc. Hopefully the functionality behind the scenes will get better with time! But it definitely does a good job and my members love it :)

Using app

7 days

Total reviews

2

Average rating

4.5

4 / 5 Share

April 21, 2024

The app is working great and support is fast and very well organized. I can only give the app 4 stars because of the way subscriptions are managed by the customer. They need to create an account on Shopify to manage their subscriptions but its not clear for customers to do this unless I force all customers to create an account before checkout.

Store

Birdzy

Using app

29 minutes

Total reviews

2

Average rating

4.5

4 / 5 Share

April 3, 2024

Using app

About 2 months

Total reviews

2

Average rating

4.5

4 / 5 Share

April 3, 2024

works as it should! sometimes slight troubles, but support is dedicated and solves it in a short amount of time

Using app

About 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

April 2, 2024

Early days - but I think the app does it's job. I've had the odd issue - and the Support function have been fast and effective. Hopefully, I'll upgrade my rating to five stars if the last piece of advice works properly

Using app

2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

March 27, 2024

So far so good. The team have been very helpful with any issue.

Using app

2 days

Total reviews

1

Average rating

4.0

4 / 5 Share

March 22, 2024

I just wanted to take a moment to express my gratitude to the Appstle team. Especially Mona has been an absolute lifesaver! Whenever I encountered any issues, she was there to assist me and fix everything promptly. she shows the team's expertise and dedication and made a huge difference in my experience with the app. I can't thank her enough for going above and beyond to help me out. I highly recommend the Appstle App and their outstanding customer support

Using app

24 days

Total reviews

1

Average rating

4.0

4 / 5 Share

March 14, 2024

Easy to install onto your store. VERY responsive support staff and easy to work with

Using app

About 1 month

Total reviews

1

Average rating

4.0

4 / 5 Share

March 12, 2024

good app, customer service is always there to help if you need something.

Using app

Over 1 year

Total reviews

3

Average rating

4.7

4 / 5 Share

Feb. 19, 2024

We haven't fully investigated the app yet but the customer service is very good. Even as a customer on the free plan they went above and beyond to help tweak the install and theme integration.

Using app

11 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 6, 2024

An sich ein gutes Tool um Abos anzubieten, jedoch würde ich mir wünschen, dass ich es mehr selbst konfigurieren kann. Zwar setzt es der Support um aber hätte doch gerne mehr Freiheit diesbezüglich. Die Sprachen werden auch nicht alle sauber übersetzt und es war viel manuelle Arbeit notwendig aber ich denke, dass wird bestimmt demnächst auch noch angepasst. Kann es trotzdem weiterempfehlen!

Using app

7 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 10, 2024

The apps seems to have most of the features a subscription app should have. That's good. The things I am not so happy, is it contains minor UI bugs. LIke: i have buid-a-box and, once displayed, View item button is enabled, when clicked, the popup is displayed at botton screen! should be min middle. There are other minor issues , the support has to put CSS in. Or certain elements are not displayed correctly. Just costmetics UI issues for now.

Using app

About 2 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Dec. 20, 2023

Our experience has been great. The chat assistance is very helpful.

Using app

Over 2 years

Total reviews

2

Average rating

4.5

4 / 5 Share

Dec. 18, 2023

This app has many features. We were able to find a way to handle subscriptions with the help of their support staff. Really a great app and service.

Store

Genate

Using app

9 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Nov. 20, 2023

So far so good but definitely has a lot of room for improvements especially in terms of seamless integration. Customer service is quick in responding.

Using app

About 1 year

Total reviews

2

Average rating

4.5

4 / 5 Share

Dec. 8, 2023

Ash was excellent as chat support - one of the few times that a chat experience was as good as a telephone call. The app itself could do with more design options on the product page, like allowing us to upload an image file.

Using app

7 months

Total reviews

3

Average rating

3.3