Appstle℠ Subscriptions App

Quick response when I have questions. VERY helpful and pretty intuitive to use.

Currently have the free version, had an issue with my theme not updating the price when selecting the discounted subscription. They have the best customer service I think I have ever experience when it comes to tech. The guy made a custom tutorial to my specific problem for me to resolve it. took like 5 min. This is my first day with the product, no idea how good the product will be but the service has been amazing. Very impressed.

Helpful detailed customer support

I love how smoothly everything works and how the Customer Service agent is always there to answer question and solve issue. I totally recommend this to anyone looking for a reliable app.

We are using the free version for now but even with that the support team has been amazing! Sean with the support team not only helped solve my initial issue but then noticed another issue that I wasn't even aware of and also fixed that too. He was prompt, knowledgeable, kind, and attentive.

Brooks and Taylor have been fantastic. I had so many questions and they always replied with the right and best solution demonstrating they have mastered the product and they know it from tip to toe.

AMAZING CUSTOMER SERVICE AND BEST APP FOR SUBSCRIPTIONS! WE USE THIS ON 2 OF OUR STORES.

The support team at Appstle, especially Brooks, is incredible! He answered all my questions quickly, got everything working perfectly, and even went out of his way to ensure I had everything I needed. The level of service and dedication is next-level. If you're looking for a subscription app with top-tier customer support, this is the one!

We migrated from the nightmare of WooCommerce and their pathetic Subscription plugin a couple of weeks ago. We actually moved the entire business to Shopify. It took one person about a week to migrate our subscription service (to design the subscription plans and product pages, migrate the data, and go through all the settings), which is pretty fast - and it was a lot easier and faster than WooCommerce, even though WC only has about 20% of the features of this app. Prior to deciding on a subscription app, I contacted PayWhirl and Recharge with some questions. PayWhirl never responded so they were dropped from the list. Recharge could only be contacted by chat and at odd times for us in the UK, so I gave up. Appstle were the only app to immediately contact us and set up a meeting to show us their app and go through all our questions. The only app prepared to do this so I knew they were confident enough in their product. We got a little stuck with migrating some subscriptions from Stripe but this was due to those customers having a payment method wrapped up in Stripe Link. We had to contact those customers individually to manually set up their subscriptions again. This was a pain but it's not Appstle's fault. It's Stripe and their Link payment method, and if Stripe hadn't made it impossible to transfer Stripe Link payments, Stripe would have kept the business, so Stripe rather shot themselves in the foot. We managed to literally tailor everything to our service with Appstle. The customer portal, e-mails, language and labels match our branding. It works with our multi-currency. We needed to add the widget to the quick buy feature on our website, which they did for us in about 2 minutes. We got a little confused with linking the customer portal on the app to customer accounts on Shopify, which they helped us with. As some people have said, it's a little daunting at first, but that's because there are a lot of features and you can tailor pretty much everything to your service. If you don't know, just ask them and it will get resolved quickly. But there are also a lot of tutorials, help and support. Take the time to go through everything - as I said, it took us a week to do absolutely everything, which is fast. We migrated our whole business to Shopify, and our subscriptions increased about 7% in the first week, without any marketing, which proves that Appstle is far easier for customers to use. But above all, I cannot fault the support. With WooCommerce, we used to get a standard response for every inquiry, which was "well it must be the fault of another plugin, turn everything off and back on". This drove me mad for about 6 years. In comparison, Appstle are online immediately, don't blame anyone else, they help you and actually resolve your inquiries there are then. A very welcome change. As a result, when we have built the subscription numbers a little, I'll be trying the top Enterprise plan. I actually think Appstle should charge a small commission on subscriptions because our interests are then aligned (ie maximizing revenue) and given their good support, which in turn helps increase our revenue, they would deserve the commission.

Good app, very nice and helpful team to work with!

Great service.

Swift and attentive support received via the live chat option. Even sent a loom to show the remedy I needed. Great work.

Sean did an outstanding job fixing my issue, he went above and beyond. He was very professional and patient with me, Glad i went with Appstle.

I have been trying to find a solid subscription app for a while now .. This by far my favorite! Sean in CS is amazing and helpfull! Don't shop around just install it now you will be very happy.

Aiden was so great! He followed up with several emails and helped us resolve our problems!

I'm not a computer whiz, but this app is very user friendly and the help chat option has been so crucial to using and understanding things over my head. Great experience all around!

Super customizable without being overly cumbersome to configure. Fairly intuitive interface. PHENOMENAL virtual support.

The entire team at Appstle has been nothing short of awesome. I highly recommend the app. The app itself is great but the customer support should be the envy of the industry.

I recently installed The Appstle app on my Shopify store, and I couldn’t be more impressed—not just with the app itself but also with the outstanding customer support. I had several questions during setup, and Brooks, the Merchant Success Engineer, went above and beyond to assist me. He was incredibly knowledgeable, patient, and provided clear, detailed answers to all my concerns. Thanks to his help, I was able to get everything up and running smoothly.