Appstle℠ Subscriptions App
Best Subscriptions App for eCommerce Subscriptions | Appstle
Rating
4.9
feedback
5,113
chart
#181
All reviews
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March 6, 2025
Good customer service, however I found the app difficult to use but was helped by staff
Feb. 12, 2025
Easy to create subscription plans. Helpline answered my question immediately with clear instructions.
Feb. 12, 2025
Der Kundenservice ist sehr nett und hilfreich, die App ist einfach und sehr anpassbar. Ich bin sehr zufrieden. Ein Stern habe ich abgezogen weil es die App nicht oder noch nicht auf Deutsch gibt.
Feb. 11, 2025
The app works pretty well with our Shopify store. There are a few limitations that we've had to navigate, such as requiring Shop Pay to subscribe (the delay between updating a credit card in Shop Pay and having it register for payments in Appstle has posed a hassle for our customers, but this is not unique to Appstle). However, the Appstle support team has been really helpful in finding workarounds.
Feb. 5, 2025
It's working well. I moved from recharge as this is much more fairly priced for a small business. I do find the app settings a bit hard to navigate but the support is always available so that makes a big difference. Today I had a problem with my shipping set up and got a reply within a minute, with screenshots how to manage it. Resolved in no time!
Jan. 31, 2025
Super appli pour les abonnements. Et super service client, merci à Mona pour son aide.
Jan. 18, 2025
The app is good but can be a little unintuitive in areas. The live chat team are fantastic however. Very responsive and helpful.
Jan. 8, 2025
Brooks, one of the merchant success engineers, was very helpful in making the widget appear properly on our product pages. We have yet used it for actual sales, but are excited to do so. We will update when possible.
Dec. 31, 2024
Customer help has always been easy and available. We enjoy the user-friendly app and our customers also enjoy it.
Dec. 26, 2024
I have been using it for a few months now and have had an excellent experience. It was easy to install and its usability is very good. It can be improved significantly in terms of translation to other languages, as I couldn’t find all the fields I needed when translating to Portuguese. I also think the customization could be improved overall. Additionally, during the migration of customer credit card data, some records were left without first and last names. This caused integration issues with logistics and CRM applications, highlighting the need for more robust data validation during migration processes.
Dec. 9, 2024
The support team is really helpful. They answered all my questions or concerns really quick. So far the app is very customizable and the customer section looks good. At this point I have not yet any subscriptions from real customers but I have all the faith this will work fine.
Sept. 25, 2024
The interface can be a bit complicated sometimes, but the Appstle Support Team is always very responsive and helpful.
Thank you for your feedback! We're glad to hear that our support team has been responsive and helpful. We're continuously working on improving the interface, and your input helps us make it better.
Sept. 18, 2024
très bon support technique !
Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve
Sept. 17, 2024
They have been a good company and even when I uninstalled the app by mistake their dedicated team and system were able to restore everything without issue...as though it hadn't happened. It could use some work on the end user side of things but I have liked it thus far.
Sept. 15, 2024
I've managed to set up a SaaS style subscription service on my store for digital products. There are a couple limitations but if you spend the time and figure out what those limitations are you can design your subscription product to work for digital SaaS. Appstle has great customer support. They are very responsive and always willing to help with tricky questions. So far this has been a good choice for us and our business.
Thank you for your kind words! Reviews like yours motivate us to work even harder and continuously improve. We appreciate your suggestion and will definitely keep it in mind as we work towards enhancing our services.
Aug. 30, 2024
I switched to Appstle several months ago. I think I'm still getting used to it. The customer service and support is very good. I usually get a quick response. The downside is there seems to be less features like skipping a delivery, etc. Items/orders instead need to be cancelled and re-added. Also, there is no easy way to combine orders like in other Apps.
Dear Merchant, Thank you for your feedback. We do support merging orders and skipping delivery. However, in Shopify, a subscription can not have multiple frequencies. Hence, we can only merge subscriptions that have the same frequency. Please feel free to reach out anytime for assistance. We are available 24x7x365.
April 11, 2025
The technical people are always very helpful. What I need has to be a paid plan although I have never tried subscription app before. It was a bit of commitment. It takes time to learn how things work etc. I have been using this app for a while and the subscription is definitely helping our revenue.
Aug. 20, 2024
Noch nicht viele Erfahrungen gemacht, die Installation und Erstellung eines Aboplans war einfach. Es gab Probleme, dass das Abo auf der PLP nicht angezegit wurde, aber der support hat dann geholfen :)