Appstle℠ Subscriptions App
Best Subscriptions App for eCommerce Subscriptions | Appstle
Rating
4.9
feedback
3,954
chart
#306
All reviews
Rating Breakdown
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Oct. 18, 2023
So far so good. Customer service has been very good. Only two of the display options work in my theme but overall the one I’m using is clean and modern and looks and functions appropriately.
Oct. 12, 2023
Great customer service ! Quick and efficient.
Store
Ma boutique
Using app
4 days
Oct. 8, 2023
So far everything has been going smoothly. Client had a very bad experience with a previous app and so this is a fresh turn. Customer service is quite knowledgeable in the intricacies of the apps functionality and have very patient and listen to the issues that have arisen. The fact that they are 24/7 and not just say that but are available is a breeze of fresh-air which is very much needed in design.
Sept. 18, 2023
I have found the app works really well. I have had some confusion at times but I've always been able to get an answer quickly from the chat. Every time I've reached out, I've never had to wait a long time, and the merchant engineers have been patient and helpful to get me the answer I needed.
Sept. 11, 2023
Aug. 25, 2023
Appstle its a great and versatile subscription app for your store giving you plenty of customization options. However after quick setup there few few bugs(mainly how the module is integrated and displayed in the store) which makes the life harder. I had to contact the support which is amazing and helped me quite quickly with everything I needed. It works like a charm now. Also UX of the admin could be improved but still good enough to work with
Aug. 18, 2023
Working with Appstle as I'm evaluating several platforms. None are perfect, but I find Appstle Intuitive and it gets the job done. Their support is incredible and quick to respond! I highly recommend people consider their platform.
Aug. 16, 2023
Me encuentro probando esta aplicación, parece tener todo lo que necesito. Es muy bueno su servicio de soporte técnico, te contestan de inmediato y atienden cualquier tema relacionado a la aplicación.
July 18, 2023
Had a good experience with the engineers who helped fix an ongoing issue with my products not being able to be added to basket. Not great experience losing sales but good engineer support and super quick fix
Dear Merchant, This is Ria, the co-founder of Appstle. Thank you for your feedback. Regarding the issue you faced, it was due to 'app embed' being enabled when a theme update happened. Whenever app embed is enabled for any app, it becomes Shopify's responsibility to inject the code into the theme and ensure that the widget is published. So, when a store theme is changed by the merchant or is updated by the theme developer, the widget can stop working because of the mismatch between the app's selector (code) that Shopify injects into your store, and the selector needed to work with the updated theme. In your case, when the mismatch happened, our team manually updated the selector to the correct, unique and clean one, to have the widget appear again. Because Shopify injects the code for all embedded apps directly, it is outside our app's (or any other Shopify app's) scope to automatically intervene It will need to be done manually. The only way to prevent this mismatch completely, is to switch off the app embed toggle. Our team has shared the necessary screenshot. Please feel free to reach out at [email protected] if you have any other questions.
July 6, 2023
Im a customer junkie, and the customer service given was AMAZING. Im looking forward to growing my business with the app and so far so good!
July 5, 2023
Good app. Fairly easy to use and customize. Priced competitively. Had an issue and reached out to customer support and they fixed in minutes.
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
June 4, 2023
I'm only submitting 4 stars out of 5 because I haven't used the full service yet. However, what I can say is that I have been BLOWN AWAY by the customer support so far. Truly unbelievably helpful and timely. The best I have seen from ANY company, hands down. Thank you
May 31, 2023
Easy UI and supportive customer support make the whole UX much better than other subscription app! Thanks!
May 16, 2023
La opción y widget que ofrecen es muy util y se puede configurar de manera muy sencilla. Y dado el caso que quiera configurar algo que no este a disposición del usuaria, el equipo de atención al cliente soluciona de manera efectiva y con rapidez todas las peticiones requeridas en un corto tiempo, en la mayoría de los casos y personas que atienden. Quedo muy conforme con la aplicación, servicio y atención al cliente que recibí, recomiendo 100% instalar esta aplicación en todas las tiendas de shopify.
May 10, 2023
A solid subscription app though that is a bit of a learning curve (as with most subscription apps). Very helpful support team responds to questions quickly.
Feb. 8, 2023
I would recommended this app because it has so many functionalities and they are very useful!! At first it might be difficult to understand but its great !!
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.
Dec. 9, 2022
Overall very good, never as simple as you'd like it to be to implement, but their support is responsive and helpful.
Oct. 31, 2022
We have been using the app for several months now and it's super usefull. Configuration is easy, and in case of any issue (or miss config) support team is super reactive. Nous utilisons l'app depuis plusieurs mois et elle est super utile. La configuration est facile, et en cas de problème l'équipe de support est super réactive.