All reviews

Rating Breakdown

  • 5
    96% (3,488 ratings)
  • 4
    3% (105 ratings)
  • 3
    0% (10 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (33 ratings)
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4 / 5 Share

Sept. 21, 2023

Store

Kons

Using app

7 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 18, 2023

I have found the app works really well. I have had some confusion at times but I've always been able to get an answer quickly from the chat. Every time I've reached out, I've never had to wait a long time, and the merchant engineers have been patient and helpful to get me the answer I needed.

Using app

8 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Sept. 11, 2023

Using app

Over 1 year

Total reviews

5

Average rating

4.8

4 / 5 Share

Aug. 25, 2023

Appstle its a great and versatile subscription app for your store giving you plenty of customization options. However after quick setup there few few bugs(mainly how the module is integrated and displayed in the store) which makes the life harder. I had to contact the support which is amazing and helped me quite quickly with everything I needed. It works like a charm now. Also UX of the admin could be improved but still good enough to work with

Using app

3 months

Total reviews

3

Average rating

3.3

4 / 5 Share

Aug. 18, 2023

Working with Appstle as I'm evaluating several platforms. None are perfect, but I find Appstle Intuitive and it gets the job done. Their support is incredible and quick to respond! I highly recommend people consider their platform.

Using app

18 days

Total reviews

2

Average rating

4.5

4 / 5 Share

Aug. 16, 2023

Me encuentro probando esta aplicación, parece tener todo lo que necesito. Es muy bueno su servicio de soporte técnico, te contestan de inmediato y atienden cualquier tema relacionado a la aplicación.

Using app

About 1 month

Total reviews

6

Average rating

4.8

4 / 5 Share

July 18, 2023

Had a good experience with the engineers who helped fix an ongoing issue with my products not being able to be added to basket. Not great experience losing sales but good engineer support and super quick fix

Using app

About 2 years

Total reviews

2

Average rating

4.5

Developer Reply

Dear Merchant, This is Ria, the co-founder of Appstle. Thank you for your feedback. Regarding the issue you faced, it was due to 'app embed' being enabled when a theme update happened. Whenever app embed is enabled for any app, it becomes Shopify's responsibility to inject the code into the theme and ensure that the widget is published. So, when a store theme is changed by the merchant or is updated by the theme developer, the widget can stop working because of the mismatch between the app's selector (code) that Shopify injects into your store, and the selector needed to work with the updated theme. In your case, when the mismatch happened, our team manually updated the selector to the correct, unique and clean one, to have the widget appear again. Because Shopify injects the code for all embedded apps directly, it is outside our app's (or any other Shopify app's) scope to automatically intervene It will need to be done manually. The only way to prevent this mismatch completely, is to switch off the app embed toggle. Our team has shared the necessary screenshot. Please feel free to reach out at [email protected] if you have any other questions.

4 / 5 Share

July 6, 2023

Im a customer junkie, and the customer service given was AMAZING. Im looking forward to growing my business with the app and so far so good!

Using app

3 months

Total reviews

4

Average rating

4.5

4 / 5 Share

July 5, 2023

Good app. Fairly easy to use and customize. Priced competitively. Had an issue and reached out to customer support and they fixed in minutes.

Using app

5 days

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

4 / 5 Share

June 4, 2023

I'm only submitting 4 stars out of 5 because I haven't used the full service yet. However, what I can say is that I have been BLOWN AWAY by the customer support so far. Truly unbelievably helpful and timely. The best I have seen from ANY company, hands down. Thank you

Using app

6 months

Total reviews

1

Average rating

4.0

4 / 5 Share

May 31, 2023

Easy UI and supportive customer support make the whole UX much better than other subscription app! Thanks!

Using app

3 months

Total reviews

3

Average rating

4.7

4 / 5 Share

May 16, 2023

La opción y widget que ofrecen es muy util y se puede configurar de manera muy sencilla. Y dado el caso que quiera configurar algo que no este a disposición del usuaria, el equipo de atención al cliente soluciona de manera efectiva y con rapidez todas las peticiones requeridas en un corto tiempo, en la mayoría de los casos y personas que atienden. Quedo muy conforme con la aplicación, servicio y atención al cliente que recibí, recomiendo 100% instalar esta aplicación en todas las tiendas de shopify.

Using app

About 2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

May 10, 2023

A solid subscription app though that is a bit of a learning curve (as with most subscription apps). Very helpful support team responds to questions quickly.

Using app

6 months

Total reviews

6

Average rating

4.7

4 / 5 Share

Feb. 8, 2023

I would recommended this app because it has so many functionalities and they are very useful!! At first it might be difficult to understand but its great !!

Using app

About 2 months

Total reviews

2

Average rating

4.0

Developer Reply

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

4 / 5 Share

Dec. 9, 2022

Overall very good, never as simple as you'd like it to be to implement, but their support is responsive and helpful.

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 31, 2022

We have been using the app for several months now and it's super usefull. Configuration is easy, and in case of any issue (or miss config) support team is super reactive. Nous utilisons l'app depuis plusieurs mois et elle est super utile. La configuration est facile, et en cas de problème l'équipe de support est super réactive.

Using app

4 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Oct. 30, 2022

Still learning the app but the setup is easy and the support fast and helpful. Local delivery support if a plus.

Using app

2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 11, 2022

I haven't used it yet. but it looks very simple to use. I'm looking to start a t shirt subscription service. It would be great to have a demo store that showed every feature that you could click on and it would take you to a how to tutorial. The customer support team are very helpful and helped me solve my app issues. thanks

Using app

11 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 22, 2022

The only reason I'm not giving this app 5 stars is because of how "hard" it is for me to use. I'm fairly adept at most things when it comes to general site design, automations and integrations, but someone who knows more than me can easily traverse this application. EVER IF you're not adept at using apps like this, still use it! The customer service is INSANELY responsive and great at showing you where and how to fix things.

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 21, 2022

I use this app to provide subscriptions on hundreds of products, works well, only downside would be that a product can't be on special and still be available for subscription discount without being discounted further.

Using app

About 1 year

Total reviews

3

Average rating

4.7