All reviews

Rating Breakdown

  • 5
    95% (6,154 ratings)
  • 4
    2% (147 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (14 ratings)
  • 1
    1% (40 ratings)

Reviews with Text

  • 93% (5,908)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 20, 2021

I haven't decided to use this app yet as not sure if it provides for my end solution but SUPPORT has been very helpful and prompt. As our store has a some specific requirements it's great that support has been right there to assist with all of my questions.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We are really glad to be of assistance.

5 / 5 Share

May 19, 2021

It's early and we're still in the setup process but so far, this seems like a really compelling option for subscription services. Customer service is great as well and wickedly fast. I'll update this review if things go in another direction...but so far, I'm impressed.

Using app

19 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your review. We are glad that we were able to help you. Please feel free to reach out to us if you have any other questions. :-)

5 / 5 Share

May 19, 2021

Very responsive to a question about theme integration. The team got back to me right away, and offered to assist further with the theme issue that we had.

Using app

About 24 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your review. We are glad that we were able to help you. Please feel free to reach out to us if you have any other questions. :-)

5 / 5 Share

May 19, 2021

We just set up a subscription and it took no time at all! Hussain was quick to answer all of my questions and he even customized the widget for us so it fits in nicely on our site.

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your review. We are glad that we were able to help you. Please feel free to reach out to us if you have any other questions. :-)

5 / 5 Share

May 19, 2021

So far no complains about this subscription app. Have been reading a lot of reviews and comparing to other apps. This doesn't only has very good pricing and a free plan to get your started. It also offers great support and got up and running in a few minutes. Thank you!

Using app

About 3 hours

Total reviews

7

Average rating

4.4

Developer Reply

Thank you so much for your review. We are glad that we were able to help you. Please feel free to reach out to us if you have any other questions. :-)

5 / 5 Share

May 19, 2021

I love this app so far. This allows for great front-end customization, which hasn't been possible with other subscription apps that I've tried. The app team is also super helpful.

Using app

About 1 hour

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for your review! We are really happy to assist you :)

5 / 5 Share

May 18, 2021

I am just getting our subscriptions set up and Appstle has been super helpful already! Harsh was very helpful!

Using app

43 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We are glad to be of assistance.

5 / 5 Share

May 17, 2021

I haven't fully tested out this app yet, but Hussain was quick to respond to my questions. It was great to have this level of support. This isn't always the case with app developers. I look forward to using Appstle now. Do not hesitate to reach out to them if you have any queries!

Using app

8 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your review! We are really happy to assist you :)

5 / 5 Share

May 15, 2021

This app has been super easy to navigate and use! Platform is very aesthetically pleasing, both the back end and the front end. Support is available 24/7 to help with questions and formatting to ensure it matches your shop's theme as much as possible! Highly recommend!

Using app

5 days

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for your review! We really appreciate it!

5 / 5 Share

May 14, 2021

Support team is very active and helpful. Got help fast and the app works great. It shows they know what to do and how to fix problem.

Using app

2 days

Total reviews

5

Average rating

4.8

Developer Reply

Thank you for giving us the opportunity to serve you, and for your patience while we worked on your issues.

5 / 5 Share

May 14, 2021

I can recommend them. Great support team so far. Responsive and helpful support. Trying to help and get things solved

Store

Febron

Using app

11 days

Total reviews

9

Average rating

2.7

Developer Reply

Thank you for giving us the opportunity to serve you, and for your patience while we worked on your issues.

5 / 5 Share

Dec. 4, 2023

Super easy to integrate and have up and running. I had one small issue and contacted support chat. Within about 2 minutes I had a response and within another minute or so the issue was fixed. Fantastic customer support!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We are glad to be of assistance.

5 / 5 Share

May 13, 2021

I loved the overall support and products they offer to make my website work for me. The fast time response is Awesome!. The only problem I have, but not a major one is the inability to work in free local delivery and pick ups. I know it is not their fault. It falls under Shopify. However, they will get it done soon. Thanks for the customer service.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your constructive feedback. Our dev team will work on this feature as soon as Shopify Support this via their APIs, and we will ensure to update you once it is live.

5 / 5 Share

May 12, 2021

My shop isn't live yet but the product looks great and the customer support is outstanding. There is custom work required to get it working on a featured home page product which they did overnight

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We are happy to be of your assistance :)

5 / 5 Share

May 11, 2021

I haven't fully trialled Appstle subscriptions yet, but their support is quick and they have a helpful team.

Using app

29 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your kind words. We will try our best to be on your expectations. :)

5 / 5 Share

May 11, 2021

Very helpful team. I like how there is a free plan available. Thanks Neeraj for helping me get set up!

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We are really happy that we were able to assist you with your set up!

5 / 5 Share

May 10, 2021

While this APP will not work for me, it is due to shopify's limitations and not the APPs fault. I was in a long back and forth with the APPs team in regards to different limitations and they either added the ability for them or are working on adding them. they are very communicative and are doing their best to make sure that the app will work for everyone. There are 2 cons that I can not get past which is why I am deleting this APP 1 -- Shopify does not allow for the shipping rate to change from order to order. Since my rates are received by API from UPS and FedEx they change daily. Also if a customer made a subscription for 1 item and later changed to 5, my shipping cost will go up but the cost he is charged will be for the initial 1. 2 -- When creating a subscription, it becomes available to anyone purchasing it, so if I negotiate a special price for a specific customer on a subscription basis then it becomes available for everyone. I am sure that this is something that they can fix, but I did not get that far with them as the shipping issue came up 1st.

Using app

14 days

Total reviews

6

Average rating

3.0

Developer Reply

Thank you for your review! We will update you when the subscription can have variable shipping cost.

5 / 5 Share

May 10, 2021

Astonishingly good customer service, open to modifications and very helpful with setup. Really opens up a lot of possibilities!

Using app

2 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your review! We are happy to be of your assistance :)

5 / 5 Share

May 7, 2021

Wow, so easy with great support. Installed quickly, easy to navigate and set up, and the chat support was quick. They made a few programming changes to my site on the fly. Love it.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We are happy to be of your assistance :)

5 / 5 Share

Dec. 20, 2021

I just installed this app and the process was quick and easy. The developer quickly answered a few questions that I had and I'm up and running. Looking forward to getting my customers signed up as they have been asking for a re-order subscription for certain products. Thanks for making a free and functional subscription app! A few months later I encountered an issue with the shipping profile. The support team was very friendly and quickly helped me to resolve the issue. Great customer service! :)

Using app

8 months

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much for your support! We are so happy that you feel Appstle Subscriptions is the right fit for your business.