Appstle℠ Subscriptions App
All reviews
We just switched over from another subscription platform, and their team made the migration super easy. They are responsive and even recorded videos specifically for me to help me understand one question I had. Very impressed!
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.
Wir verwenden Appstle jetzt seit über zwei Jahren und sind sehr zufrieden mit den Möglichkeiten und dem Support.
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
The app works as desired, very good option for membership plans. Though, what makes it amazing is the constant support from the engineers, who can be contacted 24/7 and always provide the best quality responses, fixing absolutely everything you'd need. Thank you so much!!
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.
Streamlined and user-friendly, it's transformed how I manage my store. Plus, their customer service ensures any questions are swiftly answered.
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
Very helpful and punctual in their responses.
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.
great app and amazing customer service
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
I recently had an exceptional experience with the customer service team! I encountered a small issue with the app, but once I reached out for assistance, it was swiftly resolved within minutes. The team was incredibly friendly, responsive, and helpful throughout the process. It's refreshing to receive such top-notch service! Highly recommend their app and their excellent customer support.
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
For the price, their customer service is top tier. Their flexibility in the subscriptions and detailed options ensures you will be able to apply appropriate discounts and deliver great service. Customer service is huge in today's industry and they are here to help 24/7. Obviously give grace during peak hours but you will find that you will get your answer quickly. Bang for the buck, this should be your first choice. They also consider nonprofit discounts on your pricing if you qualify.
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
We used it to create our rental program. Never had issues with support.
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.
The customer service is amazing. I have asked for help twice. Once when I was in the final hours before launch and I needed urgent help. Then again when I needed assistance customizing a widget to match my brand. Ash was responsive, professional, incredibly fast and helped me get exactly what I needed, quickly. You don't expect that kind of service from an app developer, having worked with many in the past. But Appstle really delivers on its quality and service and I would recommend this app to anyone.
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve
simple to set up, great customer service.
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.
I needed some tech support assitance. They responded within a couple of minutes and were able to answer all of my questions and make some edits to my theme. I highly recommend Appstle Subscriptions App!
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve
Best customer support team ever. Functionality of the plugin is great and as expected as well.
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.
Awesome, great and helpful service
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve
Very knowledgeable and responsive support staff! They've gone above and beyond to give personalized support and make sure our questions are answered.
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.
The customer service is top notch!
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.
- Installation took a entire week of me staying up to midnight asking them whether the installation had completed - They only work PCT time zone which meant i wouldnt get a response until after 6.30pm - Today after 5 days of correct orders they charged 116 wrong subscriptions to customers, taking hundreds of pounds from them without their consent. My customers are furious, I have to refund all of them manually one by one, some have cancelled their custom with me. They have ruined my website, caused me to lose 90% of my customers. I do not recommend this app and I strongly recommend you avoid them if you value your business and your customers.
Dear Merchant, This is Ria. I am the co-founder of Appstle Inc. We are truly sorry to hear about the difficulties you encountered. We apologize for the delay in the installation/migration process and the inconvenience of waiting for updates. Between the time of the review and this response, we have expanded our migrations team beyond the US, and now offer 24/7 migrations help, with migration specialists available in all time zones to better serve our global customers. This change ensures more timely communication and a smoother experience for all our customers, both pre and post migration. The second issue you mentioned was caused by data discrepancies provided by the previous subscription platform you were on. We hugely rely on data in migrations and always ask our merchants to have that verified before we make the contracts active. We have now added a significant amount of checks and tests in the migration process to spot the mistakes in the migration data provided by the previous subscription app. At Appstle, we always strive to ensure accuracy, and are continuously improving our processes, to hit our goal of 100% accuracy, at all times. We value your feedback and are committed to improving our service. We hope you give us another try.
Support team is always proactive and efficient! Only had great experiences while using this app!
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve
Bastante práctica e intuitiva. La ayuda de soporte excelente. :)
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.
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