Appstle℠ Subscriptions App
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The customer support is exceptional - Harris was a huge help.
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In order to add subscription functionality, the app will delete your existing product and recreate it. In the process, resetting SKU, and shipping weights without notifying us before hand. Ended up messing up many of our ongoing orders and costing us significant time to clean up.
Hello, This is Ria, the co-founder of Appstle. Our app DOES NOT delete and recreate existing products to add subscription functionality. That is a convoluted and wasteful process. Appstle is natively and exclusively built for Shopify and Shopify Plus platform, and connects the subscription plans to your existing products in Shopify. Therefore, there WILL BE NO CHANGES TO SKUs, shipping weights, or other associated details. Appstle Subscriptions is currently and actively used by 26,000+ Shopify merchants and it is the above Shopify integrated process for all. I have poured through our intercom chats and emails, but did not find any communication or ticket from you regarding this. Our merchant support team is available 24/7/365 and would be happy to assist you. Pls ping us on the chat widget or email us at [email protected]. Furthermore, one of our Relationship Managers has also reached out to you on the email we found on partner dashboard to guide you. We value your business and are committed to ensuring your satisfaction with our app. We would love to provide further assistance on this.
Great app! I installed it after my previous one started charging $100/month. Appstle has even more functionalities and their support team is just amazing, I always deal with Mona and all I can say is that my experience is simply superb. 100% recommended!!
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.
I will highly recommend the Appstle Subscription App. It integrates perfectly with my Shopify store, has an incredibly robust customer portal and they have GREAT customer service!
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.
I posed a query in the chat section pertaining to the operations of the application. Engineer Harris responded, and the issue was immediately resolved. In addition to responding to my inquiries, he enhanced the aesthetics of my website. They responded immediately to my inquiries and made additional adjustments remotely that could have been enhanced. It is a subscription application that provides excellent service! Please check out the updated “Purchase Options” design on our page, created by the Appstle℠ Subscriptions team. You can see the reference page here⬇︎ https://radicousa.com/products/soft-black-colour-me-organic
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Steallar customer support. Went WAY beyond and did more than I could have asked. This is your subscription solution!
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Great product with cheap plans to help you deliver your customers a subscription based purchase experience. If you need any help at all the response time for help is fast with great guidance. 10/10 recommend
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.
This app is packed full of features and really simple to use. I did get stuck with setting up my subscription plan, but the help team were quick to reply and fixed the issue quickly (it was my fault). The offer for the help team to log in and implement my change was awesome and very comforting to know that if I have any technical issues, the team can be there is fix for me. Thanks Steve - High Roller Coffee
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Customer service A+++. Highly recommend
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
the customer service is excellent and Hannah went the extra mile thank you
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.
I have never experienced as effective, quick and solution focused customer service with any other shopify app. Just integrate the app - they'll help you figure out how to make the best of it
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
The Appstle support staff is nothing but helpful! We've been using Appstle for almost three years now and it's the perfect subscription platform.
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.
The speed and effectiveness of the support this app offers is unmatched. There were able to make several customizations for me within minutes of asking. The back end of the system can be a little tricky to navigate at first but the features it offers are fantastic.
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
Having a live support is a blessing, I think Appstle works hard to have agents that you can actually get help from to around the clock.
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.
This app is super great and has helped scale my business. The set up is very straight forward and easy with their help videos. In the last 8 months I've only ever had one issue, so I reached out and the problem was fixed within 5 min and was given some feature upgrades as a compliment as well. Definitely recommend!
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
Great app - affordable and comprehensive. Team responsiveness is unmatched. They are available 24/7 at a moment's notice to troubleshoot and help with any implementation questions or customizations requested.
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
Great customer service! Jackson From customer support helped me set up subscription options perfectly and quickly! great customer service!
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
Amazing customer service. I had an issue and it was resolved through the chat help within a few minutes. Would recommend to any business needing a subscription service.
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.
Bisher läuft es super. Der Customer SUpport ist schnell und alles funktioniert intuitiv und einwandfrei.
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
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