Appstle℠ Subscriptions App
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It's a great app. Easy to work with it.
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
Kate was so helpful in sorting out some issues I was having with the Appstle set up. She walked me through everything and ensured that my subscriptions were correctly set up. Thank you so much for your help!
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
While I was talking with Appstle support, my Shopify account was compromised. Approximately $4,500 was transferred from my Shopify account, and there was a later attempt to make about $2,500 in charges on my Shopify credit card. Shopify locked my account for suspicious activity, and the incident remains under investigation. The timing has left me with serious concerns about my experience.
UPDATE: 1. Per screenshots shared by merchant with Shopify and Appstle, the unlawful activity happened via merchant's own sign in credentials, and not Appstle's collaborator account. 2. The timestamp of the unlawful login was before Appstle had any collaborator access to the merchant's store. 3. Per Shopify restrictions for collaborators that the Shopify team shared as a part of the investigation, Appstle and other app partners CANNOT and DO NOT have access to merchant's credit card or finances. Only their staff do. Relevant links are below: - https://help.shopify.com/en/manual/your-account/users/security/collaborator-accounts - https://help.shopify.com/en/manual/finance/shopify-balance/managing-account/view-account-info#allow-staff-to-view-shopify-balance-account-activity 4. Shopify is working with merchant on new login credentials and security. FIRST RESPONSE: This is Ria, the Co-founder of Appstle. We've conducted a thorough review. First and foremost, Shopify collaborator access is strictly limited to the permissions granted by the merchant. Based on Shopify's collaborator permission model, collaborators DO NOT HAVE ACCESS to a store's payment methods or the ability to add, modify, or use a merchant's credit card. That said, we'd genuinely like to understand what happened and help you get to the bottom of it. We take concerns like this extremely seriously and have started a high-priority ticket with Shopify to investigate this ASAP. Please feel free to reach out to me anytime at [email protected]. We're committed to understanding what occurred and resolving this matter as quickly and transparently as possible. We are there for you every step of the way.
The best support i have ever gotten!I really recommend this app!
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
très bonne aide en ligne merci beaucoup à Jade
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
Una gran aplicación con un servicio técnico excepcional! Recomendable 100%
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
Unbelievable customer service, I've never experienced anything like this before. I've only just downloaded the app and have already had such a positive experience. Looking forward to seeing how this app works for us in the long run, but honestly they've exceeded my expectations so far. Thank you Andrew, you're great!
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
Instant support. I am so happy I have found this app for my subscriptions. Thank you!
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
Highly recommended. Excellent support and Ashirwad is very helpful & exceptional! Thank you!
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
I had a great experience! I had a little trouble getting everything set up at first, but I contacted support and they were incredibly helpful. They responded quickly, answered all of my questions, and made the setup process easy. Great customer service! Highly recommend.
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
Great service by Aiden! Was very helpful!
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
Fantastic customer service, highly recommend.
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
Excellent support chat. The videos sent were incredibly helpful
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
great experience
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
Easy to use, very customizable, and great support!
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
Works exactly as I need. Super easy to install and figure out. And the customer service is extremely quick and really good.
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
Great Subscription App, we have been using it for over 2 years, no issues at all. The App has worked flawlessly so far and the one time I had to use the support, they were very helpful.
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
Just beginning work with the app. Works well so far and they have very responsive customer service!
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
The customer service engineer team is always quick to respond and help resolve questions, concerns, or issues. Top notch!
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
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