Appstle℠ Subscriptions App

I've decided to update my review after some time using the app. The app is fine, and more or less does what I need it to, but I'm having a lot of trouble with the customer service. Response times are extremely slow, and the answers they provide are usually very vague and not helpful. I can definitely attest that the level of support has diminished since starting with this app. Currently, I have many subscriptions that are scheduled to process, but are not processing a their scheduled time. The response I received to this issue was "they are in the queue, please give it more time." Even after asking to elaborate, I could not get a more straightforward answer. Support I've received in the past has eventually lead to a solution, though it's usually not exactly what I've been seeking. There are a lot of limitations within subscription settings that don't make sense, and the way much of the user interface is translated into English is difficult to understand. Overall, not pleased with the user-friendliness of the app. --- original review --- Kehanvi was a huge help today. Initially I had a problem with theme integration, which was a simple fix. That led into some more specific questions about my subscription offerings, and I was able to figure out exactly what I needed. Thank you! So far it seems like Appstle is going to work great for our business. There is a little bit of a learning curve setting it up, but it has a very customizable experience. Looking forward to launching our first subscription.

All the team members went above and beyond to help me set up and integrate Appstle with my Shopify Store. Highly recommend and great customer service. Thank you.

Great customer support, was contact right from the start and they help set up our widget very quickly

Great app so far. Made a big difference for me. Functionality works as intended, no issues. Mitanshu, the service rep was great and helped me out a lot. Helped me work out issues I was having.

This is a brilliant app, customer service is super fast and made all the tweaks and changes I needed. Works brilliantly in the back end of the site and looks great on the product pages.

Awesome 24/7 customer service. Friendly and competent. Got back within minutes and stayed available until all concerns were resolved - Thank you!

I am so excited to have subscribed to this app. It is exactly what I needed. Additionally, the team was very responsive in helping to get set up correctly and immediately. I highly recommend this app to anyone looking to add this service to their stores.

Easy to set up and support even helped me add the widget to a customer theme. Thanks very much for helping me out

Easy to install and use and amazing support and service. Highly recommend. Looks great with my theme

Super application somme toute simple d'utilisation avec une équipe de support technique dévouée et efficace toujours disponibles!

Customer service is very helpful and the representative who assisted me went out of his way to help set up the subscription layout on my store. You have more control over how you run your subscriptions and I prefer this app over the others that were giving me a headache.

Best customer service! I signed up for a free plan to see if this app would be what I needed. The customer service level was more than expected. Muhammed took the time to install the app and show me how to use it . He was so patient and informative, Everything looks great and I am so happy !!

So far the app has been great. But most importantly the support has been phenomenal. They answer super quickly and have been able to solve any issue I have had within minutes. Keep up the great work.

We've been using Appstle for several months after migrating from another popular platform. This subscription tool provides great value ($ for features). The UI is relatively easy to navigate and there are many helpful features. As with most complex app, we have periodic questions. The Appstle team is always available to answer questions and they are very helpful. In addition, the Appstle team is continuously introducing new features, which makes their product better over time.

So far this was pretty easy to install and the customer service helped me do it. I'll wait to get my first subscription and see how it works but for now 5 stars.

I just installed the app on my store and the process was easy to install. The help I received to walk through the installation was very helpful - I am looking forward to see how it all works out.

I'm just getting started with the app, but so far the customer service team has been accommodating and helpful.

I like the cost and interface is easy to use. But please know if you have subscribers in Squarespace then they will not transfer over and customer service will blame you for not doing it right. I do give the 4 stars because they are always read to help!

Very easy to use and has all the functionalities we need. The support team is 24/7, very fast and super helpful.

We just installed the app so I don't know much about the long term functionality, but the installation process was easy. I needed to change the font of the text and used the chat feature to ask for help. The person I chatted with not only helped me with the font, but they customized all of the parts of the add on to match my theme and color scheme. I was very impressed with the service!