Appstle℠ Subscriptions App
Best Subscriptions App for eCommerce Subscriptions | Appstle
Rating
4.9
feedback
3,652
chart
#571
All reviews
Rating Breakdown
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Sept. 21, 2022
I use this app to provide subscriptions on hundreds of products, works well, only downside would be that a product can't be on special and still be available for subscription discount without being discounted further.
Sept. 8, 2022
Customer service chat is very responsive and helpful. They were able to help me with several questions including coloration changes and settings updates.
Aug. 25, 2022
Appstle reps are quick to help online. Discouraged that I can't get a demo call for 2-3 weeks. Many of the Help videos are over a year old and not accurate anymore due to system updates. Appstle is suppose to be the best service but I'm running in to many areas that I will have to "improvise" to make it work for my needs
Thank you so much for your feedback. We recently made updates to UI and our team is working to update the videos. We are constantly working to bring in new features to meet different use cases and will keep you updated.
Aug. 9, 2022
La aplicación funciona según lo publicitado. Buena atención al cliente y soporte con excelente dedicación.
Aug. 5, 2022
This app helps greatly with subscriptions and when I have trouble, the customer service is great! I only wish they had more customer portal options without upgrading to the enterprise plan
Hello, Thank you for being a valued customer. We appreciate your feedback. I'd like to mention here that we recently revamped our pricing plan. With this, all features are now available to all merchants across all plans. The pricing tier is solely based on the monthly subscription sales your store gets. There is still NO transaction fee! Please see our latest pricing plan here https://appstle.com/shopify-subscriptions/#pricing You can always reach out to [email protected] in case of any queries. We are here 24*7*365 for your support.
July 22, 2022
This app can do a lot. I found it cumbersome to setup a discount when someone purchases a year long subscription plan vs. a monthly plan. Lucky for me Kehanvi was on the chat! The support team for this app is 10/10!
July 12, 2022
I just installed the app. I find it very difficult to navigate without a human being to assist. I wanted to add a subscription option to my website. I have not used it yet but I am sure it will do what it was created to do. I did however have a wonderful experience thanks to customer service. If only I could get the same level of assistance every time I am in need.
June 8, 2022
I'm just starting out using the app, however, the support team has been really great and easy to work with.
May 24, 2022
The customer service has been amazing, answering all my questions and providing tips on how to customize my subscriptions. Well worth it
May 20, 2022
Customer service is great. They help with any changes you need on the spot. The respond quickly via chat
April 20, 2022
Just started using it for subscriptions, so far the customer service has been great. I had a problem and it was solved within 2 min!
April 20, 2022
I have just installed this app and had a good support chat. I am looking forward to seeing how it works once I get the set-up completed.
April 8, 2022
The team is extremely responsive and helpful, which is the most important thing. The app needs better front-end customizability for styling and more accommodation for products that are digital or SaaS subscriptions. The app is tailored to physical goods. They also need better integration with klaviyo or more documentation on how to design your own transactional emails outside appstle. If you don't know HTML it is very difficult to design your own emails outside of the Appstle email editor (which is very limited), and still be able to use unique customer variables for transactional emails.
Thank you so much for your valuable feedback. It will help us to improve and better serve our merchants. Currently, we are working with the Kalviyo team for a deeper integration. We will surely work on the documentation part as well.
April 4, 2022
I have already recommended Appstle to a couple others who are looking for a subscription-type app, and also generally in one of my ecommerce groups. The customer support is 1000%; they are helpful and quick. I feel they go above and beyond. The only reason I didn't rate it 5 stars is because I would prefer that some of the universal settings be customizable at the product level. I have several ideas of memberships and subscriptions for my shop that are quite varied and I have to think about how to set up the settings so that it applies to any kind of product.
Hello, We are glad to receive such motivating words from you. Really appreciate it! Regarding the use case suggestions, I have reached out to you via chat/email, to understand your use cases and requirements better, and to have our dev team build the functionalities. Looking forward to connecting with you on this!
May 31, 2022
Pretty easy integration, Had an issue with a customer having a broken 'Manage Subscription" link, they fixed it. Then had a link that expired, learned Shopify has a 7 day expiration day for links. Now I have to help customers create an account on my site so they can always access their subscriptions. Seem convoluted but appstle tech support was good. 5 Month Update- Customer Service is a highlight of their company, great support!
March 26, 2022
I am just in the process of setting up the subscription options on my site and was unsure about a few things - the customer service chat was very helpful in answering my questions and confirming details about shipping options, billing and order automation on the Shopify side. I am excited to see how customers respond to this new purchasing option!
March 19, 2022
the integration support is flawless, now it's trying to configure it for our needs but the interface is clean and the integration is dummy-proof.
Feb. 28, 2022
very good app. i've been recommending to some friends and even when its free, the app is able to perform well and able to help my business tremendously.
Feb. 18, 2022
I'm very new to the app so not a lot to say as yet. But so far it is fulfilling what I need. I do think some of the set up docs could be a little clearer. But the support chat was extremely helpful and really went above and beyond my expectations. Really looking forward to using this app to help grow my business :)
Feb. 3, 2022
We struggled with the set up but the support has been great and the subscriptions are now working really well