Appstle℠ Subscriptions App

super super helpful. unbelievable customer service received from Muhammed and app absolutely does the job!!!

Really great app, i'm having trouble getting it set up on my new site, but the support is very responsive!

Great support right up front. Immediately after I installed the App, since my theme was not in their list some quick customization was required for the buttons to match my theme. I was instructed to click Contact Support, and it was done within 5 minutes. If their ongoing support is this good I expect this to be a great experience going forward.

Hussain is the best! He really helped me figure out every issue and question of mine very quickly and attentively! I would give 10 stars if I could.

Very very good labeled form fields. When you hover over the question marks beside the input field etc. you will get a detailed description of what it is and what it does. I have never seen this before. Also great support, which helped me 100% for getting this thing run (i had a JS error blocking the snippets from Appstle) Thanks again!

Installed the app and in literally 5 minutes I was able to add subscriptions to my product pages. As soon as I integrated the app, I got a chat invitation for help and they took it from there. If this is any indication on the kind of support to expect, they've set the bar very high. I'm looking forward to working with the team to really grow our business. Just had an issue pop-up, but the support team jumped right on it and stayed with me until it was resolved. The response is immediately and the support quality it top-notch. Can't recommend more.

this function firstly can't run on my store automatically. but 24-hour support helps me a lot and fix that fast. I will keep using it. And it helps me a lot(both how to set it, add product and others, easy to use!)

I got an amazing tech support to help me setup everything. It works natively with the product setup page so that even a bigger plus

Great customer service. Super willing to walk you through everything you need and assist you with your process

I really like this app because it is easy to use and integrate onto my website. I have the $15 a month plan and I am extremely satisfied with the service I am getting from it. Mostly the fast responses and quick to help and resolve any concerns from the support staff is my favorite part. They make using the app super easy.

muhammad was very helpfull setting up my subscription plan. The app has been easy to use so far with no problems

Excellent customer service!! They are very responsive at all hours and quite helpful. And the app seems to be working quite well so far!!

I just added this app and it looks great. So far so good. The customer service was great. And Agent came on right away and helped me set it up. I'm looking forward to using it!

After digging around, install everything with the staff and realized that "STRIPE" was not working I decide to move to the competition... What i saw was ugly, first, the Appstle competition charges You a LOT... There interface is bad and no CS... I proudly come back to Appstle and realized how good they are. I believe they will become leaders very soon. I Totaly recommend you to use this app. Everything looks good, everything is simple and well explain, and the Customers service work 24/24. So it's the best so far. Keep doing guys!

We are now approaching the theme "subscriptions", for now 5 stars deserved for immediate support, we will leave another review after all tests, great!

Overall a pretty easy app to use. Although the beginning was rough and the app needed to be updated to suit the needs of my product variants, support was very helpful and did everything I asked them to do and were fairly prompt. If there's one feedback I could give it'd be to make the widget look more attractive on the site, like text/buttons that highlight more how much the customer is saving and showing comparison prices to encourage customers to subscribe. Otherwise, a great app and you get just what you need to get started with even just the free plan. 8/24/21 Update: I've changed my review from a 4 star to 5 star review now because of their outstanding customer service. They always reply immediately and have been very willing to make the changes I've requested as far as features that weren't previously available on their app! Highly recommend.

I haven't had a chance to do a deep dive with the app yet, but I have already experienced the company's fantastic customer service. In just a few minutes, an online assistant was able to help me connect the widget to my site and set it up to match the rest of my site's theme. Very impressed with their customer service and helpful staff! If that's any indication of how good their product is, I know I will be a very happy customer!

We are using this app to provide recurring billing for our customers. It is easy to configure and tech support is good. They helped us to add it to our theme without charge. Thanks Appstle

Dec 10, 2023 UPDATE: STAY THE HELL AWAY. THEY JUST DOUBLE AND TRIPLE BILLED HUNDREDS OF OUR SUBSCRIPTIONS. WE HAD TO MANUALY FIND, CANCEL AND REFUND OVER 300 ORDERS AND LOST OVER A DOZEN SUBS. YES THEY OFFERED A 20% DISCOUNT AFTER APOLOGIZING. JUST A LOT OF HEADACHES. TRYING TO FIGURE OUT A MIGRATION STRATEGY... January 9, 2023 UPDATE: Like I said before, they will pacify you, blame Shopify, tell you they opened a ticked with Shopify, and you will never hear from them again. Still have not heard from them - supposedly they opened a ticket with Shopify - but they were very quick to reply to my review update / change on Dec 5 when I dropped them to 1 star. December 5, 2022 UPDATE: After approximately 16 months of using the app, I am changing my rating just because of lack of support. Support has really gone so downhill over the last 6-9 months, it is sad!!! Changing my 5-star review to 1 star because response time has become unacceptable. I was probably one of their first 100 customers. I have over 4000 subscriptions and have been very patient but really their support has become an issue. It's not just "growing pains" anymore - they will pacify you and/or blame Shopify until you're blue in the face - to the point where you just give up and try to find a workaround.

Just downloaded this app and so far I'm very happy! It was easy to setup, looks great on my website and the customer service chat was very helpful. They weren't even online but responded to me in just a few minutes! They helped make some adjustments to cusotmize the look and it looks great!