Appstle℠ Subscriptions App
Best Subscriptions App for eCommerce Subscriptions | Appstle
Rating
4.9
feedback
4,870
chart
#189
All reviews
Review RSS Feed
Sept. 18, 2023
I have found the app works really well. I have had some confusion at times but I've always been able to get an answer quickly from the chat. Every time I've reached out, I've never had to wait a long time, and the merchant engineers have been patient and helpful to get me the answer I needed.
Sept. 11, 2023
Aug. 25, 2023
Appstle its a great and versatile subscription app for your store giving you plenty of customization options. However after quick setup there few few bugs(mainly how the module is integrated and displayed in the store) which makes the life harder. I had to contact the support which is amazing and helped me quite quickly with everything I needed. It works like a charm now. Also UX of the admin could be improved but still good enough to work with
Aug. 18, 2023
Working with Appstle as I'm evaluating several platforms. None are perfect, but I find Appstle Intuitive and it gets the job done. Their support is incredible and quick to respond! I highly recommend people consider their platform.
Aug. 16, 2023
Me encuentro probando esta aplicación, parece tener todo lo que necesito. Es muy bueno su servicio de soporte técnico, te contestan de inmediato y atienden cualquier tema relacionado a la aplicación.
July 18, 2023
Had a good experience with the engineers who helped fix an ongoing issue with my products not being able to be added to basket. Not great experience losing sales but good engineer support and super quick fix
Dear Merchant, This is Ria, the co-founder of Appstle. Thank you for your feedback. Regarding the issue you faced, it was due to 'app embed' being enabled when a theme update happened. Whenever app embed is enabled for any app, it becomes Shopify's responsibility to inject the code into the theme and ensure that the widget is published. So, when a store theme is changed by the merchant or is updated by the theme developer, the widget can stop working because of the mismatch between the app's selector (code) that Shopify injects into your store, and the selector needed to work with the updated theme. In your case, when the mismatch happened, our team manually updated the selector to the correct, unique and clean one, to have the widget appear again. Because Shopify injects the code for all embedded apps directly, it is outside our app's (or any other Shopify app's) scope to automatically intervene It will need to be done manually. The only way to prevent this mismatch completely, is to switch off the app embed toggle. Our team has shared the necessary screenshot. Please feel free to reach out at [email protected] if you have any other questions.
July 6, 2023
Im a customer junkie, and the customer service given was AMAZING. Im looking forward to growing my business with the app and so far so good!
July 5, 2023
Good app. Fairly easy to use and customize. Priced competitively. Had an issue and reached out to customer support and they fixed in minutes.
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
May 31, 2023
Easy UI and supportive customer support make the whole UX much better than other subscription app! Thanks!
Dec. 9, 2022
Overall very good, never as simple as you'd like it to be to implement, but their support is responsive and helpful.
Oct. 31, 2022
We have been using the app for several months now and it's super usefull. Configuration is easy, and in case of any issue (or miss config) support team is super reactive. Nous utilisons l'app depuis plusieurs mois et elle est super utile. La configuration est facile, et en cas de problème l'équipe de support est super réactive.
Oct. 30, 2022
Still learning the app but the setup is easy and the support fast and helpful. Local delivery support if a plus.
Sept. 22, 2022
The only reason I'm not giving this app 5 stars is because of how "hard" it is for me to use. I'm fairly adept at most things when it comes to general site design, automations and integrations, but someone who knows more than me can easily traverse this application. EVER IF you're not adept at using apps like this, still use it! The customer service is INSANELY responsive and great at showing you where and how to fix things.
Sept. 8, 2022
Customer service chat is very responsive and helpful. They were able to help me with several questions including coloration changes and settings updates.
Aug. 25, 2022
Appstle reps are quick to help online. Discouraged that I can't get a demo call for 2-3 weeks. Many of the Help videos are over a year old and not accurate anymore due to system updates. Appstle is suppose to be the best service but I'm running in to many areas that I will have to "improvise" to make it work for my needs
Thank you so much for your feedback. We recently made updates to UI and our team is working to update the videos. We are constantly working to bring in new features to meet different use cases and will keep you updated.
Aug. 9, 2022
La aplicación funciona según lo publicitado. Buena atención al cliente y soporte con excelente dedicación.
Aug. 5, 2022
This app helps greatly with subscriptions and when I have trouble, the customer service is great! I only wish they had more customer portal options without upgrading to the enterprise plan
Hello, Thank you for being a valued customer. We appreciate your feedback. I'd like to mention here that we recently revamped our pricing plan. With this, all features are now available to all merchants across all plans. The pricing tier is solely based on the monthly subscription sales your store gets. There is still NO transaction fee! Please see our latest pricing plan here https://appstle.com/shopify-subscriptions/#pricing You can always reach out to [email protected] in case of any queries. We are here 24*7*365 for your support.
July 22, 2022
This app can do a lot. I found it cumbersome to setup a discount when someone purchases a year long subscription plan vs. a monthly plan. Lucky for me Kehanvi was on the chat! The support team for this app is 10/10!
June 8, 2022
I'm just starting out using the app, however, the support team has been really great and easy to work with.