Appstle℠ Subscriptions App
Best Subscriptions App for eCommerce Subscriptions | Appstle
Rating
4.9
feedback
3,653
chart
#571
All reviews
Rating Breakdown
Jan. 28, 2022
I used this app to try and help me set up a subscription based systeme for a product we are selling. I was really unsure how to do what I was looking to do (it wasn't that challenging I am just nervous and was looking for support). The support I received was awesome, Hussain took SUCH care of me. i will say that for what I was looking to do, it has a work-around for two different pricing subscription options, but doesn't inherently offer, so if you're looking to offer two different prices, it can do it, just not necessarily built into the app itself. But like, for a free option compared to a lot of others (which are QUITE expensive in lots of cases), can't really say I'm upset.
Hello, We are glad to receive such motivating words from you. Regarding your request for separate subscription pricing options, we are unable to offer that as a built-in option, as Shopify rules and setup (applicable to all apps) require the base price of the product to apply for all recurring orders. We really hope that the two workarounds I suggested during our conversation (first - creating separate product listings, and/or second - using Appstle Subscriptions to provide discounts for multiple subscription frequencies of the same selling plan) will enable you to achieve the output you are looking for. Please feel free to ping if we can help with anything else.
Jan. 27, 2022
Update: resolved the issue the next day, so appears to all be working now - still think it'd be much better with more documentation, but no problems any longer. :) I want to like this app, but the support is fairly slow - to be fair, it's only been 1/2 a day, but when the app isn't working, that's a long time. And the app just doesn't work. I think it's because it's poorly coded, although I've only spent an hour or so digging into the JS. For example, it has trouble locating all the buy boxes on the page in order to actually add the subscription options, despite selecting them by class. I'd be ok with slow or no support if there were good documentation, but alas, that's also not the case. I'll revise the review if someone gets back to us and fixes the issues, but we just keep getting the same response that they have to "escalate" every issue and don't have a timeframe for getting back to us.
Hello, This is Hemant, the lead dev/CTO of Appstle. I am sorry you had less than a stellar experience with our support. I went through the ticket in detail and the reason we had to involve the dev team, was because, by default, the widget is displayed only for the main product on the product page. It is done this way so that in case you have additional products on the same page, we don't display a widget for them by default. To show an additional widget, it requires placing our snippet in the liquid code of your theme. We can add it for you but require some details. I have reached out to you on the chat as well. Please let me know a good time to connect.
Jan. 24, 2022
I have just installed this plugin and so far the customer support has been exceptional. They have been quick to reply back to my queries with screenshots to help visualise their explanations.
Jan. 18, 2022
We're just starting to test and use the app and so far very satisfied with the speed of their support team.
Jan. 15, 2022
Very helpful, and relatively easy app to allow for recurring charges/subscription products. Support response is super fast and helpful.
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
Jan. 7, 2022
Customer service was great, very quick, friendly, and addressed all my concerns. we haven't started launched our subscription products yet, but so far so good.
Dec. 30, 2021
I just installed this app and the team was a great help to me, it was easy to setup just a few small tweaks needed. Thanks
Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.
Dec. 18, 2021
great app, very nice and functional! You can easily sell subscription products through this app! i'm very happy with this application!
Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.
Dec. 13, 2021
We're using Appstle to launch a Beer Club with subscriptions. The app made is very easy to get started and their staff of devs are very accommodating and helpful, even being able to help with custom coding! The app is still fairly new but it appears new updates/features are under development which Im excited for!
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
Dec. 2, 2021
I like the app, and it does what I need it to do with the subscription service. More detailed support documentation on how to set up subscriptions and what each part of the subscriptions et up does would be helpful.
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
Oct. 14, 2022
It is very easy to remove products from subscription, but when it comes to adding products, there are very big problems and it costs the business a lot of money. We have 500 different products, spices etc. we are selling. It takes 5 seconds to unsubscribe products and 15 minutes to add. Definitely adding products is loading very slowly and needs to be categorized. The site owner should be able to edit and categorize the product adding part from the admin panel. Otherwise, the person who uses our site every 10 days wastes time and gets bored of adding it and cancels the subscription. The application is very cost-effective, I hope it solves it. There are many good aspects, but 1 bad side makes everything.
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
Nov. 16, 2021
Working well so far. I had a little issue of double charging (my fault) but their support was able to quickly fix this for me. Greatly appreciate their support!
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
Nov. 9, 2021
I found Kehanvi from Appstle went out of her way to get this right for me. Her responses were immediate and straightforward which I think is important because not everyone is experienced with APPs
Thank you for your kind words. Please feel free to reach out to us if any other help is required.
Nov. 8, 2021
A little tricky to set up but it seems like it will do exactly what I need. Customer service was very helpful.
Thank you for your kind words. Please feel free to reach out to us if any other help is required.
Nov. 6, 2021
I received prompt assistance to setup this app and eagerly awaits strong performance from this app in terms of conversions/subscriptions. Thanks for your support.
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
Oct. 20, 2021
personally i couldn't figure out how to integrate the 2 apps building a subscription was simple adding on my page was a bit difficult for me. rep was extremely helpful
Thank you for your kind words. Please feel free to reach out to us if any other help is required.
Oct. 14, 2021
We will be using this app to provide our customers with an Interest free way to pay for goods over a 10 month period. A few workaround needed but with some great help from Junaid We are almost there.
Thank you for your kind words. Please feel free to reach out to us if any other help is required.
Oct. 12, 2021
Solide App um Abos einzurichten. Es dauert zwar etwas bis man überall durchgeblickt hat und welche Einstellung was bewirkt, aber man kann es schaffen :) Bei Fragen reagiert der Support schnell und kompetent. Von daher empfehle ich die App gerne weiter, vor allem, da es einen kostenlosen Plan gibt bis zu einer Anzahl an Abos.
Thank you for your kind words. Please feel free to reach out to us, if you need any other help.
Oct. 11, 2021
I'm a new user and find the portal quite tricky to use but the team are so friendly and helpful I'm learning so much! Would definitely recommend for small start ups
Thank you for your kind words. Please feel free to reach out to us, if any other help is required.
Oct. 8, 2021
Very good app, unfortunately I couldn't use it for stripe payments because I don't have shopify payments enabled. The support is very good.
We are glad to hear that you are satisfied with our support. Unfortunately, the payment method is a requirement from Shopify. Shopify does not currently support Stripe for subscriptions, but as per their roadmap, it is expected to be released by the end of Q4 of 2021. Here is the link for that - https://shopify.dev/concepts/apps/subscription-apps#known-limitations Feel free to reach out if you need help with anything else. Thanks, Appstle Subscriptions Team