Appstle℠ Subscriptions App
All reviews
It's been good so far but still working through the setup. The support team have been great help!
The app is brilliant and does exactly what I need it to do for my members. The team are also incredibly helpful! The logistics of the app can be tricky though - there are a lot of repetitive manual tasks that should be able to be done as one across all memberships, or uploaded via CSV etc. Hopefully the functionality behind the scenes will get better with time! But it definitely does a good job and my members love it :)
Early days - but I think the app does it's job. I've had the odd issue - and the Support function have been fast and effective. Hopefully, I'll upgrade my rating to five stars if the last piece of advice works properly
Easy to install onto your store. VERY responsive support staff and easy to work with
We haven't fully investigated the app yet but the customer service is very good. Even as a customer on the free plan they went above and beyond to help tweak the install and theme integration.
Our experience has been great. The chat assistance is very helpful.
This app has many features. We were able to find a way to handle subscriptions with the help of their support staff. Really a great app and service.
So far so good but definitely has a lot of room for improvements especially in terms of seamless integration. Customer service is quick in responding.
Ash was excellent as chat support - one of the few times that a chat experience was as good as a telephone call. The app itself could do with more design options on the product page, like allowing us to upload an image file.
So far so good. Customer service has been very good. Only two of the display options work in my theme but overall the one I’m using is clean and modern and looks and functions appropriately.
Great customer service ! Quick and efficient.
So far everything has been going smoothly. Client had a very bad experience with a previous app and so this is a fresh turn. Customer service is quite knowledgeable in the intricacies of the apps functionality and have very patient and listen to the issues that have arisen. The fact that they are 24/7 and not just say that but are available is a breeze of fresh-air which is very much needed in design.
Appstle its a great and versatile subscription app for your store giving you plenty of customization options. However, after quick setup, there were few issues (mainly how the module is integrated and displayed in the store) which made life harder. I had to contact the support, which is amazing and they helped me quickly with everything I needed. It works like a charm now. The only thing preventing 5 stars is that from time to time something stops working without you noticing it as they push a new version and dont check backwards compatibility. But overall the best versatile and flexible tool to manage subscription I came across
Working with Appstle as I'm evaluating several platforms. None are perfect, but I find Appstle Intuitive and it gets the job done. Their support is incredible and quick to respond! I highly recommend people consider their platform.
Me encuentro probando esta aplicación, parece tener todo lo que necesito. Es muy bueno su servicio de soporte técnico, te contestan de inmediato y atienden cualquier tema relacionado a la aplicación.
Had a good experience with the engineers who helped fix an ongoing issue with my products not being able to be added to basket. Not great experience losing sales but good engineer support and super quick fix
Dear Merchant, This is Ria, the co-founder of Appstle. Thank you for your feedback. Regarding the issue you faced, it was due to 'app embed' being enabled when a theme update happened. Whenever app embed is enabled for any app, it becomes Shopify's responsibility to inject the code into the theme and ensure that the widget is published. So, when a store theme is changed by the merchant or is updated by the theme developer, the widget can stop working because of the mismatch between the app's selector (code) that Shopify injects into your store, and the selector needed to work with the updated theme. In your case, when the mismatch happened, our team manually updated the selector to the correct, unique and clean one, to have the widget appear again. Because Shopify injects the code for all embedded apps directly, it is outside our app's (or any other Shopify app's) scope to automatically intervene It will need to be done manually. The only way to prevent this mismatch completely, is to switch off the app embed toggle. Our team has shared the necessary screenshot. Please feel free to reach out at [email protected] if you have any other questions.
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