All reviews

Rating Breakdown

  • 5
    97% (6,880 ratings)
  • 4
    2% (142 ratings)
  • 3
    0% (10 ratings)
  • 2
    0% (14 ratings)
  • 1
    1% (38 ratings)

Reviews with Text

  • 92% (6,530)
Review RSS Feed Review RSS Feed

4 / 5 Share

Dec. 8, 2023

Ash was excellent as chat support - one of the few times that a chat experience was as good as a telephone call. The app itself could do with more design options on the product page, like allowing us to upload an image file.

Using app

7 months

Total reviews

3

Average rating

3.3

4 / 5 Share

Oct. 18, 2023

So far so good. Customer service has been very good. Only two of the display options work in my theme but overall the one I’m using is clean and modern and looks and functions appropriately.

Using app

About 1 month

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 12, 2023

Great customer service ! Quick and efficient.

Store

Ma boutique

Using app

About 3 hours

4 / 5 Share

Sept. 25, 2023

the use is a bit complicated, but the service is great.

Store

Levate

Using app

Over 1 year

Total reviews

5

Average rating

4.8

4 / 5 Share

Sept. 18, 2023

I have found the app works really well. I have had some confusion at times but I've always been able to get an answer quickly from the chat. Every time I've reached out, I've never had to wait a long time, and the merchant engineers have been patient and helpful to get me the answer I needed.

Using app

8 months

Total reviews

3

Average rating

4.7

4 / 5 Share

Sept. 11, 2023

Using app

Over 1 year

Total reviews

5

Average rating

4.8

4 / 5 Share

May 13, 2026

Appstle its a great and versatile subscription app for your store giving you plenty of customization options. However, after quick setup, there were few issues (mainly how the module is integrated and displayed in the store) which made life harder. I had to contact the support, which is amazing and they helped me quickly with everything I needed. It works like a charm now. The only thing preventing 5 stars is that from time to time something stops working without you noticing it as they push a new version and dont check backwards compatibility. But overall the best versatile and flexible tool to manage subscription I came across

Using app

Almost 3 years

Total reviews

5

Average rating

4.0

4 / 5 Share

Aug. 18, 2023

Working with Appstle as I'm evaluating several platforms. None are perfect, but I find Appstle Intuitive and it gets the job done. Their support is incredible and quick to respond! I highly recommend people consider their platform.

Using app

18 days

Total reviews

2

Average rating

4.5

4 / 5 Share

Aug. 16, 2023

Me encuentro probando esta aplicación, parece tener todo lo que necesito. Es muy bueno su servicio de soporte técnico, te contestan de inmediato y atienden cualquier tema relacionado a la aplicación.

Using app

5 days

Total reviews

6

Average rating

4.8

4 / 5 Share

July 6, 2023

Im a customer junkie, and the customer service given was AMAZING. Im looking forward to growing my business with the app and so far so good!

Using app

3 months

Total reviews

4

Average rating

4.5

4 / 5 Share

July 5, 2023

Good app. Fairly easy to use and customize. Priced competitively. Had an issue and reached out to customer support and they fixed in minutes.

Using app

5 days

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

4 / 5 Share

Dec. 9, 2022

Overall very good, never as simple as you'd like it to be to implement, but their support is responsive and helpful.

Using app

Over 1 year

Total reviews

2

Average rating

4.5

4 / 5 Share

Oct. 31, 2022

We have been using the app for several months now and it's super usefull. Configuration is easy, and in case of any issue (or miss config) support team is super reactive. Nous utilisons l'app depuis plusieurs mois et elle est super utile. La configuration est facile, et en cas de problème l'équipe de support est super réactive.

Using app

4 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Oct. 30, 2022

Still learning the app but the setup is easy and the support fast and helpful. Local delivery support if a plus.

Using app

About 3 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 22, 2022

The only reason I'm not giving this app 5 stars is because of how "hard" it is for me to use. I'm fairly adept at most things when it comes to general site design, automations and integrations, but someone who knows more than me can easily traverse this application. EVER IF you're not adept at using apps like this, still use it! The customer service is INSANELY responsive and great at showing you where and how to fix things.

Using app

5 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 8, 2022

Customer service chat is very responsive and helpful. They were able to help me with several questions including coloration changes and settings updates.

Using app

About 2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 25, 2022

Appstle reps are quick to help online. Discouraged that I can't get a demo call for 2-3 weeks. Many of the Help videos are over a year old and not accurate anymore due to system updates. Appstle is suppose to be the best service but I'm running in to many areas that I will have to "improvise" to make it work for my needs

Using app

21 days

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for your feedback. We recently made updates to UI and our team is working to update the videos. We are constantly working to bring in new features to meet different use cases and will keep you updated.

4 / 5 Share

Aug. 9, 2022

La aplicación funciona según lo publicitado. Buena atención al cliente y soporte con excelente dedicación.

Using app

6 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Aug. 5, 2022

This app helps greatly with subscriptions and when I have trouble, the customer service is great! I only wish they had more customer portal options without upgrading to the enterprise plan

Using app

8 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello, Thank you for being a valued customer. We appreciate your feedback. I'd like to mention here that we recently revamped our pricing plan. With this, all features are now available to all merchants across all plans. The pricing tier is solely based on the monthly subscription sales your store gets. There is still NO transaction fee! Please see our latest pricing plan here https://appstle.com/shopify-subscriptions/#pricing You can always reach out to [email protected] in case of any queries. We are here 24*7*365 for your support.

4 / 5 Share

July 22, 2022

This app can do a lot. I found it cumbersome to setup a discount when someone purchases a year long subscription plan vs. a monthly plan. Lucky for me Kehanvi was on the chat! The support team for this app is 10/10!

Using app

8 days

Total reviews

2

Average rating

4.5