Appstle℠ Subscriptions App
Best Subscriptions App for eCommerce Subscriptions | Appstle
Rating
4.9
feedback
4,870
chart
#189
All reviews
Sept. 18, 2024
Appen er rimelig simpel at bruge både for os som virksomhed og for vores abonnenter
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
April 20, 2022
Just started using it for subscriptions, so far the customer service has been great. I had a problem and it was solved within 2 min!
April 20, 2022
I have just installed this app and had a good support chat. I am looking forward to seeing how it works once I get the set-up completed.
April 4, 2022
I have already recommended Appstle to a couple others who are looking for a subscription-type app, and also generally in one of my ecommerce groups. The customer support is 1000%; they are helpful and quick. I feel they go above and beyond. The only reason I didn't rate it 5 stars is because I would prefer that some of the universal settings be customizable at the product level. I have several ideas of memberships and subscriptions for my shop that are quite varied and I have to think about how to set up the settings so that it applies to any kind of product.
Hello, We are glad to receive such motivating words from you. Really appreciate it! Regarding the use case suggestions, I have reached out to you via chat/email, to understand your use cases and requirements better, and to have our dev team build the functionalities. Looking forward to connecting with you on this!
May 31, 2022
Pretty easy integration, Had an issue with a customer having a broken 'Manage Subscription" link, they fixed it. Then had a link that expired, learned Shopify has a 7 day expiration day for links. Now I have to help customers create an account on my site so they can always access their subscriptions. Seem convoluted but appstle tech support was good. 5 Month Update- Customer Service is a highlight of their company, great support!
March 19, 2022
the integration support is flawless, now it's trying to configure it for our needs but the interface is clean and the integration is dummy-proof.
Feb. 28, 2022
very good app. i've been recommending to some friends and even when its free, the app is able to perform well and able to help my business tremendously.
Feb. 3, 2022
We struggled with the set up but the support has been great and the subscriptions are now working really well
Jan. 27, 2022
Update: resolved the issue the next day, so appears to all be working now - still think it'd be much better with more documentation, but no problems any longer. :) I want to like this app, but the support is fairly slow - to be fair, it's only been 1/2 a day, but when the app isn't working, that's a long time. And the app just doesn't work. I think it's because it's poorly coded, although I've only spent an hour or so digging into the JS. For example, it has trouble locating all the buy boxes on the page in order to actually add the subscription options, despite selecting them by class. I'd be ok with slow or no support if there were good documentation, but alas, that's also not the case. I'll revise the review if someone gets back to us and fixes the issues, but we just keep getting the same response that they have to "escalate" every issue and don't have a timeframe for getting back to us.
Hello, This is Hemant, the lead dev/CTO of Appstle. I am sorry you had less than a stellar experience with our support. I went through the ticket in detail and the reason we had to involve the dev team, was because, by default, the widget is displayed only for the main product on the product page. It is done this way so that in case you have additional products on the same page, we don't display a widget for them by default. To show an additional widget, it requires placing our snippet in the liquid code of your theme. We can add it for you but require some details. I have reached out to you on the chat as well. Please let me know a good time to connect.
Jan. 24, 2022
I have just installed this plugin and so far the customer support has been exceptional. They have been quick to reply back to my queries with screenshots to help visualise their explanations.
Jan. 18, 2022
We're just starting to test and use the app and so far very satisfied with the speed of their support team.
Jan. 15, 2022
Very helpful, and relatively easy app to allow for recurring charges/subscription products. Support response is super fast and helpful.
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
Dec. 13, 2021
We're using Appstle to launch a Beer Club with subscriptions. The app made is very easy to get started and their staff of devs are very accommodating and helpful, even being able to help with custom coding! The app is still fairly new but it appears new updates/features are under development which Im excited for!
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
Dec. 2, 2021
I like the app, and it does what I need it to do with the subscription service. More detailed support documentation on how to set up subscriptions and what each part of the subscriptions et up does would be helpful.
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
Nov. 9, 2021
I found Kehanvi from Appstle went out of her way to get this right for me. Her responses were immediate and straightforward which I think is important because not everyone is experienced with APPs
Thank you for your kind words. Please feel free to reach out to us if any other help is required.
Nov. 8, 2021
A little tricky to set up but it seems like it will do exactly what I need. Customer service was very helpful.
Thank you for your kind words. Please feel free to reach out to us if any other help is required.
Nov. 6, 2021
I received prompt assistance to setup this app and eagerly awaits strong performance from this app in terms of conversions/subscriptions. Thanks for your support.
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
Oct. 14, 2021
We will be using this app to provide our customers with an Interest free way to pay for goods over a 10 month period. A few workaround needed but with some great help from Junaid We are almost there.
Thank you for your kind words. Please feel free to reach out to us if any other help is required.
Oct. 12, 2021
Solide App um Abos einzurichten. Es dauert zwar etwas bis man überall durchgeblickt hat und welche Einstellung was bewirkt, aber man kann es schaffen :) Bei Fragen reagiert der Support schnell und kompetent. Von daher empfehle ich die App gerne weiter, vor allem, da es einen kostenlosen Plan gibt bis zu einer Anzahl an Abos.
Thank you for your kind words. Please feel free to reach out to us, if you need any other help.
Oct. 8, 2021
Very good app, unfortunately I couldn't use it for stripe payments because I don't have shopify payments enabled. The support is very good.
We are glad to hear that you are satisfied with our support. Unfortunately, the payment method is a requirement from Shopify. Shopify does not currently support Stripe for subscriptions, but as per their roadmap, it is expected to be released by the end of Q4 of 2021. Here is the link for that - https://shopify.dev/concepts/apps/subscription-apps#known-limitations Feel free to reach out if you need help with anything else. Thanks, Appstle Subscriptions Team