Appstle℠ Subscriptions App

Im a customer junkie, and the customer service given was AMAZING. Im looking forward to growing my business with the app and so far so good!

Good app. Fairly easy to use and customize. Priced competitively. Had an issue and reached out to customer support and they fixed in minutes.

Overall very good, never as simple as you'd like it to be to implement, but their support is responsive and helpful.

We have been using the app for several months now and it's super usefull. Configuration is easy, and in case of any issue (or miss config) support team is super reactive. Nous utilisons l'app depuis plusieurs mois et elle est super utile. La configuration est facile, et en cas de problème l'équipe de support est super réactive.

Still learning the app but the setup is easy and the support fast and helpful. Local delivery support if a plus.

The only reason I'm not giving this app 5 stars is because of how "hard" it is for me to use. I'm fairly adept at most things when it comes to general site design, automations and integrations, but someone who knows more than me can easily traverse this application. EVER IF you're not adept at using apps like this, still use it! The customer service is INSANELY responsive and great at showing you where and how to fix things.

Customer service chat is very responsive and helpful. They were able to help me with several questions including coloration changes and settings updates.

Appstle reps are quick to help online. Discouraged that I can't get a demo call for 2-3 weeks. Many of the Help videos are over a year old and not accurate anymore due to system updates. Appstle is suppose to be the best service but I'm running in to many areas that I will have to "improvise" to make it work for my needs

La aplicación funciona según lo publicitado. Buena atención al cliente y soporte con excelente dedicación.

This app helps greatly with subscriptions and when I have trouble, the customer service is great! I only wish they had more customer portal options without upgrading to the enterprise plan

I'm just starting out using the app, however, the support team has been really great and easy to work with.

Appen er rimelig simpel at bruge både for os som virksomhed og for vores abonnenter

Just started using it for subscriptions, so far the customer service has been great. I had a problem and it was solved within 2 min!

I have just installed this app and had a good support chat. I am looking forward to seeing how it works once I get the set-up completed.

I have already recommended Appstle to a couple others who are looking for a subscription-type app, and also generally in one of my ecommerce groups. The customer support is 1000%; they are helpful and quick. I feel they go above and beyond. The only reason I didn't rate it 5 stars is because I would prefer that some of the universal settings be customizable at the product level. I have several ideas of memberships and subscriptions for my shop that are quite varied and I have to think about how to set up the settings so that it applies to any kind of product.

Pretty easy integration, Had an issue with a customer having a broken 'Manage Subscription" link, they fixed it. Then had a link that expired, learned Shopify has a 7 day expiration day for links. Now I have to help customers create an account on my site so they can always access their subscriptions. Seem convoluted but appstle tech support was good. 5 Month Update- Customer Service is a highlight of their company, great support!

the integration support is flawless, now it's trying to configure it for our needs but the interface is clean and the integration is dummy-proof.

very good app. i've been recommending to some friends and even when its free, the app is able to perform well and able to help my business tremendously.

We struggled with the set up but the support has been great and the subscriptions are now working really well

Update: resolved the issue the next day, so appears to all be working now - still think it'd be much better with more documentation, but no problems any longer. :) I want to like this app, but the support is fairly slow - to be fair, it's only been 1/2 a day, but when the app isn't working, that's a long time. And the app just doesn't work. I think it's because it's poorly coded, although I've only spent an hour or so digging into the JS. For example, it has trouble locating all the buy boxes on the page in order to actually add the subscription options, despite selecting them by class. I'd be ok with slow or no support if there were good documentation, but alas, that's also not the case. I'll revise the review if someone gets back to us and fixes the issues, but we just keep getting the same response that they have to "escalate" every issue and don't have a timeframe for getting back to us.