Appstle℠ Subscriptions App for Shopify

Appstle℠ Subscriptions App

Retain customers with subscriptions, subscription box, bundles
Rating
5.0
Feedback
7,638
Reviews
Chart
#140
Shopify

All reviews

4 / 5 Share
Aug. 9, 2022

La aplicación funciona según lo publicitado. Buena atención al cliente y soporte con excelente dedicación.

Store Using app Total reviews Average rating
OMG Superfoods 6 months 2 4.5
4 / 5 Share
Aug. 5, 2022

This app helps greatly with subscriptions and when I have trouble, the customer service is great! I only wish they had more customer portal options without upgrading to the enterprise plan

Store Using app Total reviews Average rating
Mad Hair Co. 8 months 1 4.0
Developer Reply

Hello, Thank you for being a valued customer. We appreciate your feedback. I'd like to mention here that we recently revamped our pricing plan. With this, all features are now available to all merchants across all plans. The pricing tier is solely based on the monthly subscription sales your store gets. There is still NO transaction fee! Please see our latest pricing plan here https://appstle.com/shopify-subscriptions/#pricing You can always reach out to [email protected] in case of any queries. We are here 24*7*365 for your support.

4 / 5 Share
July 22, 2022

This app can do a lot. I found it cumbersome to setup a discount when someone purchases a year long subscription plan vs. a monthly plan. Lucky for me Kehanvi was on the chat! The support team for this app is 10/10!

Store Using app Total reviews Average rating
4 / 5 Share
June 8, 2022

I'm just starting out using the app, however, the support team has been really great and easy to work with.

Store Using app Total reviews Average rating
VINTNOIR 21 days 1 4.0
4 / 5 Share
Sept. 18, 2024

Appen er rimelig simpel at bruge både for os som virksomhed og for vores abonnenter

Store Using app Total reviews Average rating
smv-acupharma Over 2 years 2 5.0
Developer Reply

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

4 / 5 Share
April 20, 2022

Just started using it for subscriptions, so far the customer service has been great. I had a problem and it was solved within 2 min!

Store Using app Total reviews Average rating
Gods Country Coffee 3 months 1 4.0
4 / 5 Share
April 20, 2022

I have just installed this app and had a good support chat. I am looking forward to seeing how it works once I get the set-up completed.

Store Using app Total reviews Average rating
Rosebud River Fibre Mill About 1 hour 1 4.0
4 / 5 Share
April 4, 2022

I have already recommended Appstle to a couple others who are looking for a subscription-type app, and also generally in one of my ecommerce groups. The customer support is 1000%; they are helpful and quick. I feel they go above and beyond. The only reason I didn't rate it 5 stars is because I would prefer that some of the universal settings be customizable at the product level. I have several ideas of memberships and subscriptions for my shop that are quite varied and I have to think about how to set up the settings so that it applies to any kind of product.

Store Using app Total reviews Average rating
Developer Reply

Hello, We are glad to receive such motivating words from you. Really appreciate it! Regarding the use case suggestions, I have reached out to you via chat/email, to understand your use cases and requirements better, and to have our dev team build the functionalities. Looking forward to connecting with you on this!

4 / 5 Share
May 31, 2022

Pretty easy integration, Had an issue with a customer having a broken 'Manage Subscription" link, they fixed it. Then had a link that expired, learned Shopify has a 7 day expiration day for links. Now I have to help customers create an account on my site so they can always access their subscriptions. Seem convoluted but appstle tech support was good. 5 Month Update- Customer Service is a highlight of their company, great support!

Store Using app Total reviews Average rating
Mat's Beard Bar 4 months 2 4.5
4 / 5 Share
March 19, 2022

the integration support is flawless, now it's trying to configure it for our needs but the interface is clean and the integration is dummy-proof.

Store Using app Total reviews Average rating
Do Good Coffee About 1 hour 2 4.5
4 / 5 Share
Feb. 28, 2022

very good app. i've been recommending to some friends and even when its free, the app is able to perform well and able to help my business tremendously.

Store Using app Total reviews Average rating
Melty Singapore 9 months 1 4.0
4 / 5 Share
Feb. 3, 2022

We struggled with the set up but the support has been great and the subscriptions are now working really well

Store Using app Total reviews Average rating
Colour Streams 6 months 1 4.0
4 / 5 Share
Jan. 27, 2022

Update: resolved the issue the next day, so appears to all be working now - still think it'd be much better with more documentation, but no problems any longer. :) I want to like this app, but the support is fairly slow - to be fair, it's only been 1/2 a day, but when the app isn't working, that's a long time. And the app just doesn't work. I think it's because it's poorly coded, although I've only spent an hour or so digging into the JS. For example, it has trouble locating all the buy boxes on the page in order to actually add the subscription options, despite selecting them by class. I'd be ok with slow or no support if there were good documentation, but alas, that's also not the case. I'll revise the review if someone gets back to us and fixes the issues, but we just keep getting the same response that they have to "escalate" every issue and don't have a timeframe for getting back to us.

Store Using app Total reviews Average rating
DoggieKarma 16 days 1 4.0
Developer Reply

Hello, This is Hemant, the lead dev/CTO of Appstle. I am sorry you had less than a stellar experience with our support. I went through the ticket in detail and the reason we had to involve the dev team, was because, by default, the widget is displayed only for the main product on the product page. It is done this way so that in case you have additional products on the same page, we don't display a widget for them by default. To show an additional widget, it requires placing our snippet in the liquid code of your theme. We can add it for you but require some details. I have reached out to you on the chat as well. Please let me know a good time to connect.

4 / 5 Share
Jan. 24, 2022

I have just installed this plugin and so far the customer support has been exceptional. They have been quick to reply back to my queries with screenshots to help visualise their explanations.

Store Using app Total reviews Average rating
A Kilo of Spices 42 minutes 3 4.7
4 / 5 Share
Jan. 15, 2022

Very helpful, and relatively easy app to allow for recurring charges/subscription products. Support response is super fast and helpful.

Store Using app Total reviews Average rating
Radio Roasters Coffee 4 months 3 4.3
Developer Reply

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

4 / 5 Share
Dec. 13, 2021

We're using Appstle to launch a Beer Club with subscriptions. The app made is very easy to get started and their staff of devs are very accommodating and helpful, even being able to help with custom coding! The app is still fairly new but it appears new updates/features are under development which Im excited for!

Store Using app Total reviews Average rating
Collective Arts Brewing About 1 month 5 4.8
Developer Reply

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

4 / 5 Share
Dec. 2, 2021

I like the app, and it does what I need it to do with the subscription service. More detailed support documentation on how to set up subscriptions and what each part of the subscriptions et up does would be helpful.

Store Using app Total reviews Average rating
DMB Games UK About 2 months 1 4.0
Developer Reply

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

4 / 5 Share
Nov. 9, 2021

I found Kehanvi from Appstle went out of her way to get this right for me. Her responses were immediate and straightforward which I think is important because not everyone is experienced with APPs

Store Using app Total reviews Average rating
Fox and Dew About 2 months 2 4.5
Developer Reply

Thank you for your kind words. Please feel free to reach out to us if any other help is required.

4 / 5 Share
Nov. 8, 2021

A little tricky to set up but it seems like it will do exactly what I need. Customer service was very helpful.

Store Using app Total reviews Average rating
Dope Shop About 1 hour 2 4.5
Developer Reply

Thank you for your kind words. Please feel free to reach out to us if any other help is required.

4 / 5 Share
Nov. 6, 2021

I received prompt assistance to setup this app and eagerly awaits strong performance from this app in terms of conversions/subscriptions. Thanks for your support.

Store Using app Total reviews Average rating
World Super Store About 2 hours 13 4.6
Developer Reply

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

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