All reviews

Rating Breakdown

  • 5
    96% (4,829 ratings)
  • 4
    3% (126 ratings)
  • 3
    0% (10 ratings)
  • 2
    0% (14 ratings)
  • 1
    1% (37 ratings)

Reviews with Text

  • 94% (4,706)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 21, 2025

Great service! I was connected with someone via chat in under a minute. When I had a technical question, the support agent quickly made a screen recording video that explained everything clearly. Perfect service!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Ratings like yours motivates us to work hard and continuously improve!

5 / 5 Share

May 21, 2025

First class customer service. They helped me fix my problem in a second. Extremely friendly !!! Highly recommended.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to hear the app is working well for you. Your review motivates us to keep improving and delivering great service.

5 / 5 Share

May 21, 2025

We have had Appstle integrated with our website for awhile now. It has been great to manage our monthly subscriptions. I really appreciate their easy costumer service. Kevin helped me make some custom code changes so that our subscriptions would appear perfect on the site. Being a non technical founder, this kind of support is very appreciated!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Ratings like yours motivates us to work hard and continuously improve!

5 / 5 Share

June 26, 2025

There support is seriously one of the best and most helpful I've every dealt with!!! They are always available and are super knowledgeable and always go above and beyond. I've never felt more supported by a support team. and I've dealt with alot!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to hear the app is working well for you. Your review motivates us to keep improving and delivering great service.

1 / 5 Share

May 21, 2025

worst app ever, they dont understand anything, I have encountered 1000 problems with no solution from live chat and they have wasted my 2 hours.

Store

Sunse

Using app

About 1 hour

Total reviews

1

Average rating

1.0

Developer Reply

Dear Merchant, This is Ria, the co-founder of Appstle. Thank you for taking the time to share your feedback with us. Looks like our team member has addressed the concerns you had regarding the discount display behavior on Shopify's checkout page. Please don't hesitate to let me know if there's anything that still seems unclear, or if you need further assistance—we're here to help!

5 / 5 Share

May 21, 2025

Appstle is exactly what we've been looking for for our biz needs! The customer support is stellar!

Store

Moree

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Ratings like yours motivates us to work hard and continuously improve!

5 / 5 Share

May 20, 2025

I chose this app for the reviews and I can now confirm that every positive message left here is true. The customization settings are extremely impressive - even on the free plan - and though I haven't needed much help thus far, I sent a request pretty late in the day (nearly 9PM PST on a Tuesday) and had an extremely helpful response within minutes. HIGHLY recommend this app!

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to hear the app is working well for you. Your review motivates us to keep improving and delivering great service.

5 / 5 Share

May 20, 2025

Five stars. Excellent!

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Ratings like yours motivates us to work hard and continuously improve!

5 / 5 Share

May 20, 2025

Neat little widget and great support! They were able to help me debug very quickly and efficiently

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Ratings like yours motivates us to work hard and continuously improve!

5 / 5 Share

May 20, 2025

customer help team was quick to respond and resolved my issue right away

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Ratings like yours motivates us to work hard and continuously improve!

5 / 5 Share

May 20, 2025

The team behind the app are really helpful, they sorted a problem with the layout of the product page whilst I waited. It's difficult to give a star rating at the moment because we have only just installed it but I will give 5 stars for the helpdesk support and see how it goes.

Using app

21 days

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for the great review! We're glad to hear the app is working well for you. Your review motivates us to keep improving and delivering great service.

5 / 5 Share

May 20, 2025

Had to switch over as our current app is being removed. Appstle support we're great in handling the migration of existing subscriptions and supporting with any questions along the way. the app itself has great features and is priced fairly. Would highly recommend

Using app

8 days

Total reviews

2

Average rating

3.0

Developer Reply

Glad that we are able to meet your requirements. Ratings like yours motivates us to work hard and continuously improve!

5 / 5 Share

May 19, 2025

Took a couple of interactions to coordinate and complete the process but migration was done well and subscriptions are working.

Using app

11 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to hear the app is working well for you. Your review motivates us to keep improving and delivering great service.

5 / 5 Share

May 19, 2025

great customer service, and very nice agents who respond quickly

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Ratings like yours motivates us to work hard and continuously improve!

5 / 5 Share

May 19, 2025

App works great! I had a small issues and Support was super helpful and sorted it out in no time!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to hear the app is working well for you. Your review motivates us to keep improving and delivering great service.

5 / 5 Share

May 19, 2025

I had a wonderful experience with the chat option! Max helped me out big time to integrate Appstle into my shop. I couldn't have done it without their help! Thank you, thank you, thank you!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Ratings like yours motivates us to work hard and continuously improve!

5 / 5 Share

May 19, 2025

Appstle Subscriptions App is a pleasure to use! As a nonprofit (FreshHealthAcademy.org), we had a few unique setup needs. I expected the usual long-winded support replies of how to do it myself or limits on what could be done. Instead, I got one response addressing all 3 questions, letting me know custom CSS had already been created and installed for me! for 2 of the issues, and an answer to the 3rd issue that was so simple it took me one step. Their support team is fast, proactive, and truly helpful. Setup was easy thanks to clear instructions, and the app works beautifully. So grateful for both the app and the incredible team behind it.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to hear the app is working well for you. Your review motivates us to keep improving and delivering great service.

5 / 5 Share

May 18, 2025

their support is fantastic

Using app

11 days

Total reviews

2

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Ratings like yours motivates us to work hard and continuously improve!

5 / 5 Share

May 18, 2025

Still pretty new to adding a subscription for my customers and it's been so great! It's very easy to figure out and use which is why I chose it and not others. They have been great anytime I have needed any help!! Excited to continue my subscriptions!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Ratings like yours motivates us to work hard and continuously improve!

5 / 5 Share

May 17, 2025

Amazing bunch of support personnel, any questions they sorted it all out super fast. All the functions I needed in a subscription app, super happy

Using app

9 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to hear the app is working well for you. Your review motivates us to keep improving and delivering great service.