Sufio: Professional Invoices

May 24, 2019

++ Great app for invoicing, mostly customisable for our needs and some of the best customer service going. - - Purchase Order numbers would be a valuable addition.

Aug. 2, 2019

I have been using Sufio for a couple of months and it has been amazing. It does automatically al the invoices for me and send them to my clients. What I like the most is the customer service & support! They helped me a lot, very kind and solve quickly my problems! Totally recommend Sufio! :)

May 10, 2019

The Automatic emails to customers is a great feature and makes my job much easier! Great Customer Service!

Dec. 6, 2023

Brilliant app, top support. Can't fault. Excellent customer service. Very happy. :)

April 25, 2019

Simple, convenient, flexible, responsive and helpful customer support, what more can you ask for for such a cheap price?

Feb. 27, 2019

Better invoices than Amazon, I also use the app to also check the revenue against the one in the Shopify Dashboard. Great file Export via .csv!

Feb. 7, 2019

The invoices look stellar, and the support is awesome. Corrected a minor issue I had in minutes. Perfect!

Jan. 21, 2019

Absolutely amazing support! Liam & the team created a custom code for me to ensure invoices were only sent to the right people. Thanks a million :-)

Jan. 14, 2019

I had a specific need and i got an amazing customer support experience. Sufio is a great app and it will definitely save me a lot of time.

Jan. 10, 2019

It is by far the best customer care experience in Shopify community I have experienced. I love how the app works and looks, but even more I love the speed of how country specific issues, like translations or required fields get resolved. The communication with Sufio Team is great - these guys really deserve their success. Kudos!

Aug. 7, 2019

The app is wrongly claiming and advertising to cover EU VAT validation and handling of B2B EU intra community supply purchases. It simply cant do it. And I was very surprised that the app developers dont seem to (want to) understand the basic legal requirement regarding EU VAT regulations. Since the tool does not change any prices after VAT validation in the frontend (!) the sufio support recommended us the exclude taxes from prices. This is an even worse solution, it is simply illegal in the EU to add VAT at the checkout, prices must be shown at any time inkl. VAT. I know its shopifys fault that there is no VAT ID check possible during checkout but if your tool cant fix this stop claiming otherwise. Furthermore one has to be clear that VAT IDs collected by the plugin are only added as a "tag" and thus are not shared through the shopify API and thus cannot be exported to any ERP.

Oct. 8, 2018

So fresh and so clean! Happy to finally have the ability to send our customers professional-looking estimates and invoices directly through our Shopify admin. Awesome customer service to boot!

Oct. 5, 2018

Best app for invoices when customers need the invoice mailed. Very good export functions for invoices (far better then Order Printer). Fast and good support. Feature request: Attach invoice PDF directly to Shopify system mail.

Sept. 20, 2018

Simple to use and great templates. Installed in about 30 seconds and was printing much nicer invoices. Support very helpful

June 22, 2021

Great app! Does what it says it can do. Easy to install and easy to operate. Excellent support. Very happy with it.

Aug. 15, 2018

Lovely invoices but beware of the VAT exemption claims - they aren't technically correct The EU VAT rules state that you can only deduct the VAT if the company provides a valid VAT number AND that the goods are being shipped outside of the country where the order is shipped from... We are a UK company so EU businesses outside of the UK, with a valid VAT number, can order VAT free ONLY if the order is shipped outside of the UK. Unfortunately we receive a lot of orders from Ireland with valid VAT numbers but they get the order shipped to Northern Ireland (to save on shipping costs) which is in UK - therefore, technically, we can't deduct the VAT as we have to give HMRC proof that the goods have left the UK Sufio are aware of this but their hands are tied because they can't get access to the address which is part of Shopify's checkout process - a closed system. Sadly the issue of a decent EU VAT exemption system for Shopify remains unsolved. I have asked Jan to update their website with the full information - whilst their system will validate VAT numbers it will just mark that customer as VAT exempt, regardless of where the order is shipped to.

Aug. 15, 2018

Jan was extremely helpful, except there have been outstanding changes not implemented for awhile - especially for European VAT compliance, eventually we got there but it did take about 4-6 weeks. Otherwise the invoices look quite good and the system functions well, the only changes i'd like to see is analysis and reporting of the invoices or mass export of this data.

Aug. 13, 2018

Nice tool and support! We're really satisfied with the final result and willingness of the team to dig into details in order to resolve issues as per our request.

July 5, 2018

Great product that solved our EU VAT requirements, and even better support to get our invoices looking like we wanted.

June 10, 2018

This app is easy to use and the invoices look really professional. Whenever I have a query, the developers go out of their way to help.