SUPLIFUL: White Label Products for Shopify

SUPLIFUL: White Label Products

White label product dropshipping

Rating

4.6

feedback

919

Reviews

chart

#271

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    3%
  • Less than a month
    16%
  • Less than a year
    76%
  • More than a year
    3%

Reviews Summary

The reviews for the Supliful Shopify App are mixed, with both positive and negative aspects highlighted by users. Positive feedback includes praise for the app's user-friendly interface, easy integration with Shopify, and the ability to customize labels and create branded products. Users appreciate the variety of products available and the quality of the items offered. However, negative reviews point out issues such as high product prices, limited shipping options, slow processing and shipping times, and poor customer service. Some users expressed frustration with additional fees, long verification processes, and delays in order fulfillment. Overall, while some users find Supliful to be a great platform for starting a brand with unique products, others have concerns about pricing, shipping, and customer support.

Highlights

Mixed feedback with positive and negative aspects highlighted by users
User-friendly interface and easy integration with Shopify
Customization of labels and branding opportunities
High product prices and limited shipping options
Issues with slow processing, shipping times, and customer service

Rating Breakdown

  • 5
    84% (776 ratings)
  • 4
    12% (107 ratings)
  • 3
    1% (12 ratings)
  • 2
    1% (5 ratings)
  • 1
    2% (19 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 19, 2024

This shopify app makes it so easy to add products and customize labels with provided templates. The Supliful team is always quick to review the labels and make sure they follow protocols. Fulfilment and shipping times have improved greatly, and they are constantly adding great products for private labelling!

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 7, 2024

Supliful has truly been a game-changer. It makes launching and managing a branded product line so easy! I didn’t have the resources for big upfront investments in product development or keeping large inventory, but Supliful’s seamless integration with Shopify and TikTok, combined with their on-demand approach, makes starting a brand accessible for anyone with minimal investment and low risk. Plus, their customer support has been top-notch—always quick to help and ready with tips to improve my brand. Truly recommend to anyone who wants to start a brand.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Me as Me, Thank you so much for your amazing review! We're thrilled to hear that Supliful has made launching and managing your brand easier and more accessible. We understand the challenges of starting a business, and it’s fantastic to know that our on-demand model and integrations are helping you build your brand without large upfront costs. Our customer support team is always here to support you, and we’re grateful for your recommendation. Wishing you continued success on your journey! Yours truly, The Supliful Team

3 / 5 Share

Nov. 2, 2024

The app itself is great, probably the best supplement supplier for Dropshipping. The only problem is the prices, 14.40$ for multivitamin gummies is outrageous, you need to sell it for 45$ to actually have healthy margins to scale your business which is super overpriced. Even when you sell 2 instead of 1, the shipping cost goes up as well, why??? you already pay for the shipment for the first product, why would I need to pay another 2-3$ just to add another one considering the product is super small. Yes, I understand about labels, logistics and not needing to purchase in bulk but your prices are way too high for the average business. anyway, I don`t think my review will change anything, just wanted to let people know.

Store

Artemis

Using app

14 days

Total reviews

5

Average rating

4.4

Developer Reply

Hi Artemis, Thank you for your honest feedback and for highlighting what you enjoy about our app! We're glad you find Supliful a great choice for dropshipping supplements. We understand your concerns about pricing and the impact it has on maintaining competitive margins. Our pricing reflects the costs of high-quality ingredients, individual product fulfillment, and personalized labeling, which enable small businesses to start selling without bulk purchases or inventory costs. However, we know it can be challenging to balance these benefits with the pricing you need to achieve healthy margins. Regarding shipping, the increase in cost for additional items covers the added weight and logistics involved, though we’re continuously working with our fulfillment partners to explore ways to make this more cost-effective for our sellers. Your feedback is incredibly valuable to us, and we’re always listening. We’re committed to finding ways to improve, so thank you for sharing your thoughts with us and the community. Yours truly, The Supliful Team

5 / 5 Share

Oct. 27, 2024

Excellent products. Great service. Simple integration to shopify. Fair prices. Easy personal labeling creation. Great shopify app overall Only downside: Shipping only to selected countries and shipping costs may be high for abroad shipping. Should ship to more countries to Europe and have a fulfillment center in Europe to avoid brutal shipping costs.

Using app

4 days

Total reviews

4

Average rating

3.0

Developer Reply

Hi 24 Supplements, Thank you for your fantastic review! We're thrilled to hear that you’re enjoying our products and the integration with Shopify. Your feedback about the personal labeling process and our pricing is also greatly appreciated. We understand your concerns regarding shipping limitations and costs, especially for international orders. Expanding our shipping options and establishing fulfillment centers in more regions, including Europe, is something we’re actively considering to better serve our customers. Your input is invaluable as we continue to improve our services, and we hope to make shipping more accessible for everyone in the future. Thank you for being a part of our community, and we look forward to supporting your business! Yours truly, The Supliful Team

1 / 5 Share

Oct. 16, 2024

Supliful Review: A Platform That Fails Small Businesses Supliful once positioned itself as a small business-friendly platform, but their recent shift to charging for previously free services proves they’ve lost sight of that mission. This sudden move clearly indicates their original business model was flawed, and instead of finding a sustainable way to support entrepreneurs, they’re now passing their failures on to their users. It’s clear they were bleeding money, and instead of fixing their own inefficiencies, they’ve decided to charge the very people they claim to support. This change feels like a desperate attempt to recoup losses—probably under pressure from investors—by squeezing more money out of small businesses that simply cannot afford it. It’s a shame that Supliful has gone from an accessible platform to one that’s out of reach for the entrepreneurs who need it most. Their pricing strategy is designed for those with deep pockets, not the small business owners they originally targeted. What’s worse, this decision further proves that Supliful’s model isn’t working. If it was truly built with the success of small businesses in mind, they wouldn’t have to impose these steep fees. It’s clear that their platform is no longer a profitable or sustainable option for small entrepreneurs. Instead of acknowledging their own mistakes, they’re pushing the financial burden onto their users, making it nearly impossible for small businesses to succeed here. This shift speaks volumes about where Supliful’s priorities lie, and it’s certainly not with the small businesses they once claimed to support.

Using app

Almost 3 years

Total reviews

1

Average rating

1.0

Developer Reply

Dear The Cannabis Veteran, Thank you for taking the time to share your perspective. We understand that changes like these can be challenging, and we appreciate the opportunity to address your concerns. Over the past three years, we’ve been committed to helping small businesses grow by providing free access to all of Supliful’s features. This allowed entrepreneurs like yourself to build stores, develop products, and generate revenue without any platform fees. However, to keep expanding and improving the platform, it’s essential that we transition to a sustainable model that supports the continued development of new features and enhancements that benefit all users. Introducing a subscription fee allows us to ensure the quality and growth of the platform. Our Base plan, which is $29 per month, is in line with similar service fees you may pay on other platforms like Shopify. While we understand this may feel like a big change, this fee allows us to maintain and improve the platform for all users, ensuring it continues to provide value to your business. We’re dedicated to supporting small businesses and believe this step will ultimately lead to even better tools and features to help you succeed. We hope you’ll give this new model a chance, and as always, we’re here to assist you in any way we can. Thank you again for your feedback and for being a part of the Supliful community. Yours truly, The Supliful Team

All reviews

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