Rating

4.6

feedback

920

Reviews

chart

#192

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    2%
  • Less than a month
    16%
  • Less than a year
    75%
  • More than a year
    3%

Reviews Summary

The reviews for the Supliful Shopify app are a mix of positive and negative feedback. Positive aspects highlighted include the ease of adding products, customizing labels, and the quality of the products offered. Customers appreciate the quick customer service, seamless integration with Shopify, and the ability to start a brand with minimal investment. However, some negative themes include high product prices, limited shipping options, slow order processing, and issues with customer service responsiveness. There are also concerns about additional fees, long verification times for designs, and delays in label approval.

Highlights

Positive aspects highlighted include the ease of adding products, customizing labels, and the quality of the products offered. Customers appreciate the quick customer service, seamless integration with Shopify, and the ability to start a brand with minimal investment.
Negative themes include high product prices, limited shipping options, slow order processing, and issues with customer service responsiveness.
Concerns about additional fees, long verification times for designs, and delays in label approval.

Rating Breakdown

  • 5
    84% (776 ratings)
  • 4
    12% (108 ratings)
  • 3
    1% (12 ratings)
  • 2
    1% (5 ratings)
  • 1
    2% (19 ratings)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

Nov. 26, 2024

So far so good,customer service responds quick, the products the sell look to be top notch, Very Happy with them...

Using app

--

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 19, 2024

This shopify app makes it so easy to add products and customize labels with provided templates. The Supliful team is always quick to review the labels and make sure they follow protocols. Fulfilment and shipping times have improved greatly, and they are constantly adding great products for private labelling!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your feedback! We're glad to hear you're happy with our improved fulfillment and shipping times, as well as our new catalog additions. Your support and satisfaction with our service mean a lot to us and we want you to know that we are continuing to improve it every day. If there’s ever anything more we can do to help, don’t hesitate to reach our support team. :)

5 / 5 Share

Nov. 7, 2024

Supliful has truly been a game-changer. It makes launching and managing a branded product line so easy! I didn’t have the resources for big upfront investments in product development or keeping large inventory, but Supliful’s seamless integration with Shopify and TikTok, combined with their on-demand approach, makes starting a brand accessible for anyone with minimal investment and low risk. Plus, their customer support has been top-notch—always quick to help and ready with tips to improve my brand. Truly recommend to anyone who wants to start a brand.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Me as Me, Thank you so much for your amazing review! We're thrilled to hear that Supliful has made launching and managing your brand easier and more accessible. We understand the challenges of starting a business, and it’s fantastic to know that our on-demand model and integrations are helping you build your brand without large upfront costs. Our customer support team is always here to support you, and we’re grateful for your recommendation. Wishing you continued success on your journey! Yours truly, The Supliful Team

3 / 5 Share

Nov. 2, 2024

The app itself is great, probably the best supplement supplier for Dropshipping. The only problem is the prices, 14.40$ for multivitamin gummies is outrageous, you need to sell it for 45$ to actually have healthy margins to scale your business which is super overpriced. Even when you sell 2 instead of 1, the shipping cost goes up as well, why??? you already pay for the shipment for the first product, why would I need to pay another 2-3$ just to add another one considering the product is super small. Yes, I understand about labels, logistics and not needing to purchase in bulk but your prices are way too high for the average business. anyway, I don`t think my review will change anything, just wanted to let people know.

Store

Artemis

Using app

14 days

Total reviews

6

Average rating

4.5

Developer Reply

Hi Artemis, Thank you for your honest feedback and for highlighting what you enjoy about our app! We're glad you find Supliful a great choice for dropshipping supplements. We understand your concerns about pricing and the impact it has on maintaining competitive margins. Our pricing reflects the costs of high-quality ingredients, individual product fulfillment, and personalized labeling, which enable small businesses to start selling without bulk purchases or inventory costs. However, we know it can be challenging to balance these benefits with the pricing you need to achieve healthy margins. Regarding shipping, the increase in cost for additional items covers the added weight and logistics involved, though we’re continuously working with our fulfillment partners to explore ways to make this more cost-effective for our sellers. Your feedback is incredibly valuable to us, and we’re always listening. We’re committed to finding ways to improve, so thank you for sharing your thoughts with us and the community. Yours truly, The Supliful Team

5 / 5 Share

Oct. 27, 2024

Excellent products. Great service. Simple integration to shopify. Fair prices. Easy personal labeling creation. Great shopify app overall Only downside: Shipping only to selected countries and shipping costs may be high for abroad shipping. Should ship to more countries to Europe and have a fulfillment center in Europe to avoid brutal shipping costs.

Using app

4 days

Total reviews

5

Average rating

3.4

Developer Reply

Hi 24 Supplements, Thank you for your fantastic review! We're thrilled to hear that you’re enjoying our products and the integration with Shopify. Your feedback about the personal labeling process and our pricing is also greatly appreciated. We understand your concerns regarding shipping limitations and costs, especially for international orders. Expanding our shipping options and establishing fulfillment centers in more regions, including Europe, is something we’re actively considering to better serve our customers. Your input is invaluable as we continue to improve our services, and we hope to make shipping more accessible for everyone in the future. Thank you for being a part of our community, and we look forward to supporting your business! Yours truly, The Supliful Team

All reviews

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