SUPLIFUL: White Label Products
White label product dropshipping
Rating
4.5
feedback
152
chart
#398
All reviews
Review RSS Feed
June 26, 2025
Working with Supliful is truly amazing. They were great through the entire process of setting up both my shopify stores, getting my brands up and running. Even more so they were on point with the answers to my questions. Couldn't recommend them enough.
Hi Neurobyte, Thank you so much for the fantastic feedback! We’re thrilled to hear that your experience setting up both Shopify stores with Supliful has been smooth and successful. Our team is always here to support you, and it’s truly rewarding to know we’ve made a positive impact on your journey. We’re excited to see your brands grow and thrive! Yours truly, The Supliful Team
June 26, 2025
Recommended. Great quality products. No inventory hassle. Good customer service. Fast shipping and great pricing.
Hi 15% Body Fat Club, Thank you so much for the wonderful review! We’re glad to hear you’re enjoying the product quality, seamless inventory management, and our customer service. Our goal is always to help entrepreneurs like you grow without the usual headaches. We’re excited to continue supporting your success! Yours truly, The Supliful Team
June 26, 2025
So far the communication has been really good and I'm a happy costumer! I'm genuinely happy I discovered Supliful and get to work with a company based in the U.S.! The whole platform is super intuitive, from product selection to mockups and website integration, everything feels user-friendly and well thought out. One small challenge I’ve experienced is the shipping process. For example, I had to send the Dead Sea Mud first to a friend in New York and then have it forwarded to me. That added quite a bit of time and effort. I really hope this part of the process gets smoother in the future, especially for faster access to products when testing or creating content. That said, I’m excited to grow with Supliful and continue building around their platform.
Hi Silté Skincare, Thank you so much for your kind words and valuable feedback! We're thrilled to hear that you've had a great experience with the platform and our team so far. It means a lot to know that the user-friendly setup and seamless integrations are helping you grow your business. We absolutely hear you regarding the shipping challenges, especially for international orders or product testing. This is an area we’re actively working to improve as we continue expanding and refining our services. We're excited to be part of your journey and look forward to supporting your brand’s growth even further. Thank you for choosing Supliful! Yours truly, The Supliful Team
June 25, 2025
Supliful has optimal service, customer care and a vast range of very good products to choose from, I've been using them for about half a year and I have had a wonderful experience.
Hi CandyCare, Thank you so much for your wonderful feedback! We’re thrilled to hear that you’ve had such a great experience with Supliful over the past six months. It’s fantastic to know that our service, customer care, and product range have met your expectations. We truly appreciate your trust in us and look forward to supporting your continued success! Yours truly, The Supliful Team
June 25, 2025
I have been with Supliful for about a month! and so far, has been great working with them. Their customer service is superb and very responsive.
June 10, 2025
False advertising. Website says $1 for first month then regular cost thereafter. Instead, I was charged $1 for a 3 day “free trial” and after the 3 days, a balance of $49 was due. Luckily, I was proactive and removed my card info prior to the end of 3 day “trial”. False and misleading! Ontop of that, staff via email was unsure about the $1 first month and had to check on it. To which my reply was “how do you not know, it’s on your website.” In addition to that, I have received 2 requests via email asking me to review the company. How could I give a review if I literally just subscribed to the service and haven’t had any interaction or even purchased yet? Make that make sense. It’s a turn off! But anyway, here’s the review ya wanted!
June 9, 2025
Supliful has been more than a 3rd Party App, their service feels more like they are a strategic business partnership. Their software and fulfillment services work almost flawflessly, as we have been using them for 3 months now without issues. I have used their products myself firsthand too, and I find them to be as high of a quality as the claim.
Hi Worlds Best Supplements, Thank you so much for your kind words! We're thrilled to hear that Supliful has felt more like a strategic partner than just a service provider - that's exactly the experience we aim to deliver. It's also fantastic to know that both our software and fulfillment have been running smoothly for you, and that you’ve personally experienced the quality of our products. Your trust means a lot to us, and we’re excited to continue supporting your brand's growth. Thanks again for being part of the Supliful community! Yours truly, The Supliful Team
April 29, 2025
The app is pretty good (fast and tends to work). However, there is an issue where if you cancel an order after a 2hr time frame, the Shopify Supliful UI (this app) will say Supliful Fulfillment accepted the cancellation request and the Shopify order successfully cancels, but it does not actually cancel on the Supliful side and they will ship the order. Further, Supliful will not honor refunds for orders of this manner despite the UI not reflecting reality. Just be mindful of this as you use it, the data may become out of sync between Shopify and Supliful and they will not do you any favors if this happens. Will update my review if this gets fixed
Hi Aerial Biotechnics, Thank you for your feedback. We are happy to hear that you have been enjoying using our app, as this means a lot to us. It is true that while the Shopify interface may reflect the fulfillment request being canceled, that doesn't mean the order has been canceled in the Supliful system. Because we don't control Shopify's UI, we cannot prevent this mismatch directly. However, we always encourage users to double-check the order status in their Supliful account after requesting a cancellation in Shopify, especially if more than two hours have passed. That way, you can take action before the order is prepared and shipped. We hope this helps, and always feel free to reach out to our support team at [email protected] Yours truly, The Supliful team
April 23, 2025
Have done over $250,000 in rev using these guys! Service is good, reliable, great support. Easy to work with. Supplements are really one of the best business models to start these days, so many different angles to take, and Supliful makes it really easy for you to get your foot in the door with whatever your brand vision might be.
Hi there, Thanks so much for the kind words and for sharing your experience. It's great to hear Supliful has been a solid partner for your brand, and we’re glad that our platform is helping you move forward with your vision. Appreciate having you with us and wishing you more success ahead! Yours truly, The Supliful team.
April 4, 2025
WARNING!!! It is with a strong sense of responsibility that we highlight several pressing issues requiring immediate attention. The current performance of your platform falls significantly below acceptable standards, presenting substantial challenges for users and raising serious concerns about its reliability. Firstly, the site suffers from persistent latency issues, often failing to load altogether. Even when it does manage to load, navigating the interface is cumbersome and inefficient—an experience that wastes valuable time and reflects poorly on user satisfaction. For any organization aiming to establish credibility and leadership in its field, such technical shortcomings are unacceptable. Moreover, the reliance on generic AI-driven customer service solutions further diminishes the quality of support provided. Personalized and effective customer engagement is a cornerstone of business success, and the lack thereof raises questions about the company’s commitment to addressing user needs, especially when there are reports by other customers here that state that they have not received responses from you until days later. The products offered also fail to meet industry benchmarks, according to other reviews herein. This reported inconsistency proves the company and its products fall short of competitive standards; whether reported by us or others, the matter still stands. This misalignment undermines trust and credibility, both of which are essential for fostering long-term customer relationships and building a reputable brand. For a business aspiring to lead, it is imperative to prioritize professionalism, efficiency, and quality across all operations. This is why we cannot do business with you. Our experience with your platform has been particularly disappointing. Despite utilizing the highest internet speeds available in our area, the site repeatedly buffered and failed to load critical pages, such as the design studio and product catalog. This fundamental instability prevented us from placing even a single order, making it impossible to rely on your platform for building a reputable and successful business. Furthermore, user reviews on this portal echo similar frustrations, reinforcing the conclusion that neither the app nor the site meets the standards expected by businesses aiming to serve their customers effectively. The issues we encountered are not isolated; they are widespread and indicative of deeper systemic problems that must be addressed urgently. We firmly stand by our assessment and cannot agree with the company’s attempts to dismiss these concerns in their reply. Immediate and decisive action is necessary to restore confidence in your platform and ensure future growth. Until these challenges are resolved, we cannot recommend your site or products to anyone seeking reliability and excellence in their own business endeavors.
Dear Kandilynn's, We appreciate all feedback, but after reviewing your activity on our platform, we noticed that you haven’t placed a single order or even completed the onboarding survey. Given this, it’s unclear what performance issues you’re referring to. 🤔 Our platform has never been more stable, and we continuously monitor and optimize its performance to ensure a smooth experience for our users. If you have any specific concerns, feel free to reach out to our support team—we’re happy to help. Best, Your Supliful Team
March 5, 2025
I am like great with them because they will let you know about what's needed to advertise your label correctly. But how they ship out the products is just in a bag and stuffed not fully protected. I have had customers complain and show proof that some products have been open and exposed. but thats because how they package the products. some of the products is very very small and the pricing metrics doesnt match the value. Also, dont like the migration of the social media. for they will charge you directly for the items that are ready to be shipped. instead of taking the proceeds from the sale item.
Hi Vela Lash Bar, Thank you for your feedback! We indeed use padded mailers for smaller orders to keep shipping costs reasonable, but we’re sorry if your customer experienced any issues with the packaging. If they received a damaged package, please reach out to our Customer Care team at [email protected], and we’ll be happy to investigate the issue and provide either a refund or a free replacement. Regarding payments, we do not have access to your Shopify payment gateway. This is why we charge the credit card linked to your Supliful profile instead—this ensures we can fulfill and ship your orders without delays. We appreciate your feedback and will continue working to improve our service! 🚀 Yours truly, The Supliful Team
Feb. 13, 2025
Couldn’t say enough about why I’m going to be leaving this company’s services. The products are already ridiculously overpriced and I was fine with it because it’s was extremely convenient. Well now they add an additional mandatory monthly subscription with no changes to their products’ prices. And then to top it off, they are always late shipping. They’ve lost me hundreds of customers because they won’t ship products for 1-2 weeks. They give an original estimated delivery date and you can count on the product being AT LEAST 10 days late. Great concept for a company. Convenient but never in a million years worth working with. Needs major improvements
Hi there, We’re sorry to hear about your experience and truly appreciate your feedback. Our goal has always been to provide our users a high-quality, convenient service. Thus the subscription model was introduced to help us expand and improve our services, ensuring we can continue offering better solutions and new features for our community. Regarding shipping delays, we understand how frustrating they can be. Since we work with third-party carriers, we do not have direct control over the delivery process. We always recommend contacting the shipping provider for the most accurate ETA, but if you ever need any assistance, please know that you can always reach us at [email protected]. We appreciate your time with us and hope we can improve your experience in the future. Best, The Supliful Team
Jan. 8, 2025
I strongly advise against using Supliful for your business needs. My experience with them has been consistently frustrating due to two major issues. First, they heavily rely on AI for customer service without being upfront about it, leading to circular conversations and unresolved problems. When you need real answers about your business, you're met with generic AI responses that rarely address specific concerns. More importantly, their lack of transparency regarding labeling requirements has caused significant problems. As someone trying to run a legitimate business, I need clear, accurate specifications for product labels. Instead, I've received inconsistent information that has led to costly mistakes and potential compliance issues. When trying to get clarification, I'm again met with AI responses rather than actual help. I've attempted to resolve these issues directly with the company multiple times without success, which has led me to file a complaint with the Better Business Bureau. Save yourself the headache and look elsewhere for your business needs. A company that can't provide basic human support and clear requirements isn't worth your time or money.
Hey there! We sincerely regret the difficulties you’ve experienced and appreciate the opportunity to address them. We emailed you a while ago to help explain the situation, but we’ll share here too. Given the high volume of inquiries we receive, we’ve implemented AI to assist with most inquiries, particularly those involving frequently asked questions. This allows us to ensure timely responses to our customers. However, we fully recognize the importance of human interaction for complex matters. As our customer, you always have the option to request to speak with a live agent, and our system will immediately connect you with one. Please try this next time. In terms of product labeling requirements, we take your feedback seriously and aim to provide all necessary resources to ensure a seamless process. For comprehensive guidance on labeling, please refer to our Help Center articles here(https://help.supliful.com/en/collections/3045346-labeling-and-packaging) These resources contain detailed information about what is required and how to comply with the guidelines. If there are still questions or if clarification is needed, please don’t hesitate to reach out directly, and we’ll be happy to assist further. We value our partnership and are committed to improving both our communication and the quality of our support. Thank you for bringing these issues to our attention, and we hope this helps address your concerns.
Nov. 19, 2024
This shopify app makes it so easy to add products and customize labels with provided templates. The Supliful team is always quick to review the labels and make sure they follow protocols. Fulfilment and shipping times have improved greatly, and they are constantly adding great products for private labelling!
Thank you so much for your feedback! We're glad to hear you're happy with our improved fulfillment and shipping times, as well as our new catalog additions. Your support and satisfaction with our service mean a lot to us and we want you to know that we are continuing to improve it every day. If there’s ever anything more we can do to help, don’t hesitate to reach our support team. :)
Nov. 7, 2024
Supliful has truly been a game-changer. It makes launching and managing a branded product line so easy! I didn’t have the resources for big upfront investments in product development or keeping large inventory, but Supliful’s seamless integration with Shopify and TikTok, combined with their on-demand approach, makes starting a brand accessible for anyone with minimal investment and low risk. Plus, their customer support has been top-notch—always quick to help and ready with tips to improve my brand. Truly recommend to anyone who wants to start a brand.
Hi Me as Me, Thank you so much for your amazing review! We're thrilled to hear that Supliful has made launching and managing your brand easier and more accessible. We understand the challenges of starting a business, and it’s fantastic to know that our on-demand model and integrations are helping you build your brand without large upfront costs. Our customer support team is always here to support you, and we’re grateful for your recommendation. Wishing you continued success on your journey! Yours truly, The Supliful Team
Sept. 23, 2024
**I haven't sold a product yet** So far, the app is impressive. It is very user-friendly and easy to navigate to Shopify, which is super efficient. There seems to be a slight delay between updating product info in supliful and the actual website I published through shopify. Other than that, Supliful is amazing! Some advice I have: - ability to control the dosage and custom made products - different options for bottle and labeling
Hi Synergistic Mind Labs, Thank you so much for your detailed review and valuable feedback! We're thrilled to hear that you're finding the app user-friendly and efficient—those are exactly the experiences we aim to deliver. We appreciate your suggestions about dosage control, custom products, and additional bottle and labeling options. These are great ideas, and we’ll be sure to pass them along to our development team as we’re always looking to improve and expand our offerings. Since it sounds like you’ve had a mostly positive experience with Supliful, we’d love it if you could update your review to 5 stars! Your support means the world to us, and we’re here to make sure you continue to enjoy using the platform. Yours truly, The Supliful Team
Sept. 18, 2024
it's actually a great app that offers me more chances to work with supply chain and autonomous design, unique and great.
Hi Allpha Natural Products, Thank you so much for the 5-star review! We’re thrilled to hear that you’re enjoying the app and finding value in the supply chain options and design features. Your support means the world to us, and we’re excited to continue providing you with a great experience. Yours truly, The Supliful Team
Aug. 22, 2024
I just discovered Suliful while looking for health and beauty products. I can’t get over how easy it was to put my logo on the product label and upload it to my Shopify store. Now I wait for the sales.
Hi Kustom Image, Thank you for the generous rating! We are excited to hear that you have started your own brand! We have recently launched a new service - Supliful Roadmap. It is tailored specifically for CPG brands and focuses on practical, actionable steps. It's not just a course but a toolkit that includes an AI Content Generator, Store Templates, and our social media Buzz Builder. Plus, you'll gain access to a community of fellow entrepreneurs for support and networking. It is fairly new, but we continue to build and improve it to give our sellers the most value. For more details, please visit https://supliful.com/roadmap. We are here to help you grow and support your brand journey! Yours truly, The Supliful Team
Aug. 4, 2024
The app and the service itself is top notch. Can't fault it. The only reason I've decided against using it is the shipping costs for UK customers is too high to make the buy the products.
Hi Functional Drinks Club, Thank you so much for your kind words and 5-star review! We're thrilled that you find our app and service top-notch. We understand that shipping costs can be a concern, and we're continually working to improve our offerings for all our customers, including those in the UK. Your feedback is invaluable, and we'll consider it as we strive to provide the best possible experience. Thank you again for your support! Yours truly, The Supliful Team
July 24, 2024
****** UPDATE ****** So here is my update on 7/24/2024. Customer services finally got back to me and was helpful. The process takes a little bit of time to learn but now that I understand it better it's fairly easy to use. I ordered my first samples and I'm excited to see how everything goes. I'll update again once my samples arrive. ****************************************************** I just started using Supliful and already I'm not sure if I will continue with them. i sent two emails already asking question and still not one reply. They have great products but only give the bare minimum info about them for example the Manuka coffee does not state where the beans are from nor does it give the Unique Manuka Factor (UMF) or the Methylglyoxal (MGO) content. I created a custom label so I can add it to my shop but it doesn't tell me if it is in review or not. As stated I emailed twice asking these questions and have not gotten an answer. For now I will not be adding the products to my shop as my customers expect high quality products but with prompt and reliable customer service. If i can't get answers then I can't provide my customers with the high quality customer service my brand is known for. Hopefully this gets addressed and I can add these coffees to my already amazing product lineup.
Hi Flavorful Brews, Thank you for your feedback! Given that the review was posted after using the app for only 3 hours, and it would take you some time to create the labels as well, it looks like our team did not have the time yet to get back to you. Email response might take up to a few hours during peak hours. Also, all the information regarding the label review can be found in our Help Center, and we strongly encourage our users to walk through it before starting their brand journey. We hope your further experience with Supliful will be more pleasant, and we look forward to fulfilling your orders. Yours truly, The Supliful Team