SUPLIFUL: White Label Products
White label product dropshipping
Rating
4.6
feedback
919
chart
#271
All reviews
Rating Breakdown
Review RSS Feed
July 31, 2024
I would definitely recommend Supliful to others. The service and quality of products are amazing!!
Hi Solo Skincare, Thank you so much for your glowing review! We're thrilled to hear that you enjoyed our service and products. Your recommendation means a lot to us. We are here to support you on your brand journey! Yours truly, The Supliful Team
July 20, 2024
Best way to start a brand, they take care of everything and no upfront payments, best opportunity in 2024 to start a brand, COSTOMER service awesome!! Anyone wanting to start a brand, start a supplement brand with supliful, have your product and put your brand on top and be a brand owner in the easiest way in 2024!
Hi DietDrop, Thank you for your fantastic 5-star review! We're delighted to hear that you found Supliful to be the best way to start a brand with no upfront payments. It's wonderful to know our customer service made a great impression on you. We're thrilled to be your partner in making brand ownership easy and accessible in 2024. Here's to your successful brand journey! Yours truly, The Supliful Team
July 24, 2024
****** UPDATE ****** So here is my update on 7/24/2024. Customer services finally got back to me and was helpful. The process takes a little bit of time to learn but now that I understand it better it's fairly easy to use. I ordered my first samples and I'm excited to see how everything goes. I'll update again once my samples arrive. ****************************************************** I just started using Supliful and already I'm not sure if I will continue with them. i sent two emails already asking question and still not one reply. They have great products but only give the bare minimum info about them for example the Manuka coffee does not state where the beans are from nor does it give the Unique Manuka Factor (UMF) or the Methylglyoxal (MGO) content. I created a custom label so I can add it to my shop but it doesn't tell me if it is in review or not. As stated I emailed twice asking these questions and have not gotten an answer. For now I will not be adding the products to my shop as my customers expect high quality products but with prompt and reliable customer service. If i can't get answers then I can't provide my customers with the high quality customer service my brand is known for. Hopefully this gets addressed and I can add these coffees to my already amazing product lineup.
Hi Flavorful Brews, Thank you for your feedback! Given that the review was posted after using the app for only 3 hours, and it would take you some time to create the labels as well, it looks like our team did not have the time yet to get back to you. Email response might take up to a few hours during peak hours. Also, all the information regarding the label review can be found in our Help Center, and we strongly encourage our users to walk through it before starting their brand journey. We hope your further experience with Supliful will be more pleasant, and we look forward to fulfilling your orders. Yours truly, The Supliful Team
July 7, 2024
Supliful is the best, the easiest and have amazing products to brand with your own label. The label creation was awesome connecting directly to my canva. Great feature...Love it! I can't wait to launch my collection of amazing products.
Hi remediesnroots, Thank you so much for your 5-star review! We're thrilled to hear that you found Supliful to be the best and easiest platform for branding your own products. It's fantastic that you enjoyed the seamless label creation with Canva integration—it's one of our favorite features too! We're excited for your upcoming collection launch and can't wait to see your amazing products out in the world. Happy selling! Yours truly, The Supliful Team
June 3, 2024
This has been a really great experience. Had been looking for a system where I could sell white labelled products and came across Supliful. Onboarding and getting things up and running was really hassle free, products are great.
Hi VitaliBlend, Thank you so much for your wonderful 5-star review! We're thrilled to hear that you had a great experience with Supliful. It's fantastic to know that our platform met your needs for selling your brand products and that the onboarding process was smooth. We take pride in offering top-quality products, and your feedback truly validates our efforts. We're here to support your success! Yours truly, The Supliful Team
May 29, 2024
Suplify made it super easy to sell supplements and beauty products with my own branding!
Hi Shop General Supplies, We're thrilled to hear that Suplify made your experience in selling supplements and beauty products a breeze! Your success is our ultimate goal, and we're here to support you every step of the way. Thanks for choosing Suplify! Yours truly, The Supliful Team
May 22, 2024
Great products and professional staff. My only issue is I have been waiting for a week after an order for label approval. I would highly suggest doing a test order because I am going to have to refund my first sale because it is taking so long
Hi Highly Fungtional, Thank you for the great feedback! Our team reached out to you after the order was placed as your label is missing some crucial details required for order fulfillment. Please check your email associated with your Supliful account and follow the instructions provided by our customer support team so we can verify your label and fulfill the order asap. Once the label is verified, all following orders containing that product will not need to be verified again. Yours truly, The Supliful Team
May 21, 2024
I am very frustrated with Supliful. I placed a test order for my Shopify store since April 8 and it was never fulfilled. This has prevented me from launching my store. I do not recommend using their services.
Hi Wellprovit, LLC, Thank you for your feedback! We have reviewed your account, and you have only one order that was placed yesterday, May 22nd. Our team has already contacted you as your label file needs adjustments. Please make sure you send the fulfillment requests from your Shopify to Supliful either manually or automatically to make sure they get fulfilled: https://help.shopify.com/en/manual/orders/fulfillment/setting-up-fulfillment#step-2-choose-manual-or-automatic-fulfillment Yours truly, The Supliful Team
May 21, 2024
I found the Supliful platform easy to use, user-friendly and convenient, especially with its integration with Canva and Shopify. I appreciate the good selection of products available.
Hi Strenght Buds, Thank you for your wonderful 5-star review! We're thrilled to hear that you find the Supliful platform easy to use and convenient, especially with its integration with Canva and Shopify. We're glad you appreciate our selection of products. Your feedback motivates us to keep improving and providing the best experience possible. We're excited to continue supporting your brand's growth! Yours truly, The Supliful Team
May 20, 2024
Supliful has made it very easy to manage my brand and be able to customize it with minimal effort!
Hi Doggo Skincare, Thank you so much for your 5-star review! We're delighted that Supliful has made managing and customizing your brand easy for you. Our goal is to provide a seamless experience so you can focus on what matters most. We're excited to continue supporting your brand's journey! Yours truly, The Supliful Team
May 15, 2024
Poor customer service- they wrongfully charge additional fees for mistakes that aren’t the customers. They don’t listen to the consumers they just stick to their faulty script. Which the consumer complaint states if a person doesn’t receive their goods they should be refunded, especially if it was “returned” mysteriously. Showing them proof doesn’t help but hopefully BBB will!
Hi Her.BS, We are sorry to hear about your poor experience with Supliful. For some reason, the original shipment was returned to our warehouse facility as they deemed the originally provided address as incomplete. Our customer support team has offered to reship the order to a different address if you agree to cover the shipping costs due to the faulty first address. Unfortunately, we cannot refund orders already fulfilled as all products are fulfilled and labeled on demand. Yours truly, The Supliful Team
May 11, 2024
First of all I will say I love the ability to customize the labels and the ability to create my own brand. I think the shopify integration works very well. There are a few issues that may push me to go elsewhere. Processing and shipping takes way too long. In this day and age customers have a higher expectation and if I can't deliver their product quicker they will go somewhere else. For me, I've got to be able to sell on multiple platforms. The shopify integration is very good. But Supliful needs other integrations or the ability to ship faster so I can sell on Tiktok and other platforms. Email and support is also too slow. I really love the concept and products I've sampled. However, I may not stick around too long unless they can speed things up.
Hi AffinityCo.co, Thank you for the constructive feedback! We understand the importance of having your customers receive their orders faster, and we are doing our best to improve the fulfillment and delivery times every day. Please keep in mind that we are still a young startup that cannot compete with big established companies just yet, but we are getting there. We are also continuing to build more integrations, and we will have a big update on TikTok next week, so stay tuned! Yours truly, The Supliful Team
May 4, 2024
I love this app!
Hi MarveraLife, We love your label designs and are looking forward to fulfilling your orders! Yours truly, The Supliful Team
May 2, 2024
Very professional, great products and good service. I actually use the products myself. My favorite part is how well they print their labels. The possibilities with Supliful are truly endless, you just have to know how to capitalize on it and I’m happy that I’m doing it with Supliful.
Hi Lionsip, Thank you for your fantastic 5-star review! We're delighted to hear that you're enjoying our products and services. It's great to know you also appreciate the quality of our labels. We're thrilled to be part of your journey and excited to see you capitalize on the endless possibilities with Supliful. Your success is our success, and we're here to support you every step of the way! Yours truly, The Supliful Team
May 24, 2024
March 2024 - We are a new store and have placed four orders for five different products through Supliful to test the process. They did not fulfill a single order without us having to email them and tell them to push the order through. The orders show up in Shopify and even show up in our Supliflul orders tab but they don't get fulfilled automatically. The automatic fulfillment is nonexistent. There is no way this model would work if we had multiple orders from multiple customers. May 2024 - Supliful responded to my review and you can read their response below. They claim the orders were fulfilled automatically but that is absolutely NOT TRUE! Every order required us to contact them to get the order pushed through. EVERY ONE! I am not satisfied with their response.
Hi Flvme, Thank you for your feedback! Our team has previously advised you to reach out to Shopify customer support. On the Supliful side, everything is working as it is supposed to, and all other accounts don't experience the same issues. After reviewing the orders we received, we see that they were fulfilled automatically without any issues. As there are no issues on the Supliful side, you need to check with Shopify as to why the orders are not being synched with Supliful. Yours truly, The Supliful Team
May 2, 2024
So far Supliful has been responsive and great to work with. Which is essential to launching this business. They have allowed me to focus on what matters most and thats building a brand people love.
Store
My Store
Using app
About 2 months
Hi My Store, Thank you so much for your 5-star review! We're thrilled you've had a great experience with Supliful. Our team is dedicated to supporting you every step of the way, and it's wonderful to know we've helped you focus on building a brand people love. We're excited to continue working with you and supporting your business's growth and success! Yours truly, The Supliful Team
May 1, 2024
just takes too long to verify my design
Hi ALBARAKAH, Thank you for your feedback! After reviewing your correspondence with our verification team, we found that you were informed of the required label updates the day after the order was placed. Please be aware that the label verification might take up to 24 hours after placing an order with that product for the first time unless there are issues with the label; in this case, our team always reaches out to our users to inform them of the changes that need to be done. Please feel free to contact us if you have any other concerns. Yours truly, The Supliful Team