SUPLIFUL: White Label Products
White label product dropshipping
Rating
4.0
feedback
190
chart
#335
All reviews
Rating Breakdown
Review RSS Feed
May 21, 2024
I found the Supliful platform easy to use, user-friendly and convenient, especially with its integration with Canva and Shopify. I appreciate the good selection of products available.
Hi Strenght Buds, Thank you for your wonderful 5-star review! We're thrilled to hear that you find the Supliful platform easy to use and convenient, especially with its integration with Canva and Shopify. We're glad you appreciate our selection of products. Your feedback motivates us to keep improving and providing the best experience possible. We're excited to continue supporting your brand's growth! Yours truly, The Supliful Team
May 20, 2024
Supliful has made it very easy to manage my brand and be able to customize it with minimal effort!
Hi Doggo Skincare, Thank you so much for your 5-star review! We're delighted that Supliful has made managing and customizing your brand easy for you. Our goal is to provide a seamless experience so you can focus on what matters most. We're excited to continue supporting your brand's journey! Yours truly, The Supliful Team
May 15, 2024
Poor customer service- they wrongfully charge additional fees for mistakes that aren’t the customers. They don’t listen to the consumers they just stick to their faulty script. Which the consumer complaint states if a person doesn’t receive their goods they should be refunded, especially if it was “returned” mysteriously. Showing them proof doesn’t help but hopefully BBB will!
Hi Her.BS, We are sorry to hear about your poor experience with Supliful. For some reason, the original shipment was returned to our warehouse facility as they deemed the originally provided address as incomplete. Our customer support team has offered to reship the order to a different address if you agree to cover the shipping costs due to the faulty first address. Unfortunately, we cannot refund orders already fulfilled as all products are fulfilled and labeled on demand. Yours truly, The Supliful Team
May 11, 2024
First of all I will say I love the ability to customize the labels and the ability to create my own brand. I think the shopify integration works very well. There are a few issues that may push me to go elsewhere. Processing and shipping takes way too long. In this day and age customers have a higher expectation and if I can't deliver their product quicker they will go somewhere else. For me, I've got to be able to sell on multiple platforms. The shopify integration is very good. But Supliful needs other integrations or the ability to ship faster so I can sell on Tiktok and other platforms. Email and support is also too slow. I really love the concept and products I've sampled. However, I may not stick around too long unless they can speed things up.
Hi AffinityCo.co, Thank you for the constructive feedback! We understand the importance of having your customers receive their orders faster, and we are doing our best to improve the fulfillment and delivery times every day. Please keep in mind that we are still a young startup that cannot compete with big established companies just yet, but we are getting there. We are also continuing to build more integrations, and we will have a big update on TikTok next week, so stay tuned! Yours truly, The Supliful Team
May 4, 2024
I love this app!
Hi MarveraLife, We love your label designs and are looking forward to fulfilling your orders! Yours truly, The Supliful Team
May 2, 2024
Very professional, great products and good service. I actually use the products myself. My favorite part is how well they print their labels. The possibilities with Supliful are truly endless, you just have to know how to capitalize on it and I’m happy that I’m doing it with Supliful.
Hi Lionsip, Thank you for your fantastic 5-star review! We're delighted to hear that you're enjoying our products and services. It's great to know you also appreciate the quality of our labels. We're thrilled to be part of your journey and excited to see you capitalize on the endless possibilities with Supliful. Your success is our success, and we're here to support you every step of the way! Yours truly, The Supliful Team
May 24, 2024
March 2024 - We are a new store and have placed four orders for five different products through Supliful to test the process. They did not fulfill a single order without us having to email them and tell them to push the order through. The orders show up in Shopify and even show up in our Supliflul orders tab but they don't get fulfilled automatically. The automatic fulfillment is nonexistent. There is no way this model would work if we had multiple orders from multiple customers. May 2024 - Supliful responded to my review and you can read their response below. They claim the orders were fulfilled automatically but that is absolutely NOT TRUE! Every order required us to contact them to get the order pushed through. EVERY ONE! I am not satisfied with their response.
Hi Flvme, Thank you for your feedback! Our team has previously advised you to reach out to Shopify customer support. On the Supliful side, everything is working as it is supposed to, and all other accounts don't experience the same issues. After reviewing the orders we received, we see that they were fulfilled automatically without any issues. As there are no issues on the Supliful side, you need to check with Shopify as to why the orders are not being synched with Supliful. Yours truly, The Supliful Team
May 2, 2024
So far Supliful has been responsive and great to work with. Which is essential to launching this business. They have allowed me to focus on what matters most and thats building a brand people love.
Store
My Store
Using app
9 days
Hi My Store, Thank you so much for your 5-star review! We're thrilled you've had a great experience with Supliful. Our team is dedicated to supporting you every step of the way, and it's wonderful to know we've helped you focus on building a brand people love. We're excited to continue working with you and supporting your business's growth and success! Yours truly, The Supliful Team
May 1, 2024
just takes too long to verify my design
Hi ALBARAKAH, Thank you for your feedback! After reviewing your correspondence with our verification team, we found that you were informed of the required label updates the day after the order was placed. Please be aware that the label verification might take up to 24 hours after placing an order with that product for the first time unless there are issues with the label; in this case, our team always reaches out to our users to inform them of the changes that need to be done. Please feel free to contact us if you have any other concerns. Yours truly, The Supliful Team
April 29, 2024
I've been using this on-demand fulfillment service for a while, and it just keeps getting better. The addition of skincare and pet care options is something I’m really looking forward to exploring!
Hi Nailora, We're thrilled to hear that you're enjoying our on-demand fulfillment service! We're constantly working to improve and expand our offerings, so we're delighted to hear that you're excited about the new skincare and pet care options. Thank you for your support, and we look forward to continuing to meet your needs! Yours truly, The Supliful Team
April 28, 2024
Love it, easy to use, easy to install, quick service!
Hi PPLANTPOWER SUPPLEMENTS, Thank you so much for your glowing review! We're thrilled to hear that you found our product easy to use and install and that our service was quick. We're committed to providing the best experience possible, and feedback like yours lets us know we're on the right track. Yours truly, The Supliful Team
April 14, 2024
April 14, 2024
Fantastic Company and fantastic products in Vitamins
Hi SUPPLFY, Thank you so much for your glowing review! We're thrilled to hear that you're loving our products and experiencing fantastic results. Providing high-quality vitamins is our top priority. We appreciate your support! Yours truly, The Supliful Team
April 14, 2024
Fodane is a revenue-boosting powerhouse. Its features are designed to maximize profits while ensuring a smooth shopping experience for customers.
Hi Rah-La Supplements, Looks like you've left a review for Fodane on the wrong app page ;) Yours truly, The Supliful Team
April 11, 2024
An extremely helpful team with great products and process. This is like nothing I've seen before
Hi Supplevio, Thank you so much for your glowing review! We're thrilled that you found our team helpful and our products are top-notch. We pride ourselves on providing a unique and seamless experience, so it's fantastic to know that it resonated with you. Here's to a successful journey together! Yours truly, The Supliful Team
April 10, 2024
Supliful makes it so easy to sell products!! All you have to do is customize the label and prices and they do the rest!!
Hi Glow Factor, Thank you so much for your glowing review! We're thrilled to hear that Supliful has made your selling experience effortless. Customizing labels and prices should indeed be a breeze, and we're delighted to provide support every step of the way. We appreciate your business and look forward to continuing to exceed your expectations! Yours truly, The Supliful Team
April 9, 2024
Incredible service and amazing products. I am so grateful I found them!
Hi That Girl - Beauty and Wellness, We're absolutely delighted to hear that you're enjoying our service and products! Thank you for choosing us and taking the time to share your positive experience. We're here to help and appreciate your support! Yours truly, The Supliful Team
April 4, 2024
Easy integration with Shopify. Quality Products. Clear and frequent communication. Knowledgeable and effective support. Just what I'm looking for.
Hi Aura Lumea, Thanks a bunch for the awesome review! We're thrilled you found our integration with Shopify smooth sailing and that our products hit the mark for you in terms of quality. Clear and frequent communication is our goal, and we're stoked it worked out well for you. Knowing our support team hit the mark with their knowledge and effectiveness means the world to us. We're pumped to be just what you're looking for! Yours truly, The Supliful Team
April 4, 2024
I love how they have a wide selection of products that are within my niche and I love how I can easily verify the quality and purity of the stock
Hi Men's Wellness Matters, Thanks a ton for the fantastic review! We're stoked to hear you're loving our wide selection of products in your niche. Ensuring our stock is top-notch in quality and purity is super important to us, so it's great to know you appreciate it! We're here to help and can't wait to serve you again soon! Yours truly, The Supliful Team
April 4, 2024
I have a mix feeling, just starting with them. The label service was great, the platform and how the process is defined is great, products are great. However, the store design service process is overpriced, lacking of rigor and without professionalism. They only copy past their template and configuration but they will not do more than that. They did not mention the photos with watermark if I want to keep them or not, they did not ask me to change the review on all different product pages (it was the same content across the store), no images matching my target audience, products were not even limited based on where they can ship at the checkout. They told me it was a misalignment on expectation. I am just saying that it is not misalignment to remove photos with watermarks after asking the client or setting up basic features fitting the targeted audience. I ended up doing it myself, including bundles which they forget to do. On top of that, I realized this week that even if they can ship in many destination they are no compliance. For EU, products has to be registered on the country where it will be sold and the label in the country language, in Canada it has to be registered at the NHP and a license & number given. Number should be on the labels as well. So basically with the current features, we can only sell in the US. Disappointing
Hi Zani, Thank you for taking the time to share your feedback with us. We truly appreciate your insights and apologize for any inconvenience you've experienced during your journey with our services. We're glad you found our label service, platform, and products to be of high quality. However, we deeply regret that your experience with our store design service did not meet your expectations. We strive to provide a professional and thorough service, and it's disheartening to learn that we fell short in your case. Your comments regarding the lack of customization, oversight on watermark removal, and inadequate attention to targeted audience imagery have been duly noted. We understand the importance of tailoring our services to fit each client's specific needs and preferences, and we apologize for any oversight. Regarding the compliance issues you've raised, we take regulatory requirements very seriously. We appreciate you bringing this to our attention. Rest assured, we will investigate and take necessary actions to ensure our platform aligns with international regulations, enabling our clients to operate seamlessly across various regions. We understand your frustration and regret any inconvenience caused. Your feedback is invaluable as we continuously strive to improve our services. We are committed to addressing the issues you've raised and enhancing our processes to serve our creators better. Yours truly, The Supliful Team