SUPLIFUL: White Label Products
White label product dropshipping
Rating
4.6
feedback
919
chart
#266
All reviews
Rating Breakdown
Review RSS Feed
Feb. 1, 2024
muito bom recomendo
Hi STORE GB, Thank you for the generous rating! We are thrilled you would recommend our services to other creators. We wish you great luck on your brand journey! Yours truly, The Supliful Team
Feb. 1, 2024
Awesome app and from 3 or 4 drop-ship apps that we've tried, Supliful is the only one that works perfectly like a clock. Love the selection of supplements and natural skincare.
Hi ALLUVION INC., Thank you for the glowing review! We're thrilled to be your go-to drop-ship app and delighted that Supliful is working seamlessly for you. Our diverse selection of supplements and natural skincare aims to meet your and your customers' needs. Your positive feedback inspires us to maintain excellence. Thanks for choosing Supliful! Yours truly The Supliful Team
Feb. 1, 2024
Great service. Just wish they followed through with their 1 week free promise.
Hi AriesSupps, Thank you for the great review! We always keep our promises. Our team will get in touch with you shortly. Yours truly, The Supliful Team
Feb. 6, 2024
Great experience, but over a year later and it’s the worst-run company I’ve experienced. Originally I had a great onboarding experience with these guys. However over a year later and it’s far from that. 1. Zero Account Management There is no account management, even as advised. No escalation point for ongoing issues. They often take 24hrs to respond and this is only to acknoweldge the email and then as most cannot read english, they ask further questions, which then extends these issues from days into weeks 2. Poor fulfillment process They are often out of stock, with no foresight and purely poor management or agreements with the manufacturers. 3. No Accountability If there is an issue, they usually blame it on other partners. 4. Repetitive Issues Many issues are repetitive and they take no feedback on for constant improvement. Rather they just let the issue continue to impact customers. 5. Lack of product/service knowledge Their team lacks knowledge with Shopify and cannot offer support for the most basic requests. Like synching products to a new store. 6 weeks and no resolution. 6. Slow fullfilment times 4-6 days to fulfill orders (no matter if its 1 or 40+ orders) 7. They can’t even fulfill the orders in the correct absolute common sense process. I have pending orders for over 1 month. So what did they do? Fulfill and ship the most recent one first. I sent 5 emails about my outstanding orders. They never acknowledge individual orders. They just pick 3 out of the 4 orders and always miss the most basic details. DO NOT USE THIS COMPANY. Update - This is actual feedback from the Manager "Please note that our system does not work - the oldest orders first - way. It is a complicated system with its own algorithm. Sometimes newer orders are fulfilled faster. " If you are using their supplements, you would be better off going to Vox or On Demand Fulfillment. In response, they never take responsibility for ordering issues, they 100% always blame this on their suppliers THE WORST COMPANY OPERATIONS AND MANAGEMENT IN HISTORY
Hi WoHo Wolf, Thank you for the detailed feedback! We are sorry to hear you had such a disappointing experience with Supliful. Our customer support team did their best to assist you with any issue you experienced. We understand that stock issues can be frustrating, and we made sure we are transparent with what has been going on - we are always taking accountability for our mistakes, however, we cannot predict when some of our suppliers would experience issues as well. Our CEO recently addressed all these issues in a livestream. Please feel free to check it out here: https://www.youtube.com/watch?v=q4OBcpc7xl8 Yours truly, The Supliful Team
Jan. 31, 2024
amazing app
Hi InnerStoic, Thank you, we greatly appreciate the kind words! Yours truly, The Supliful Team
Jan. 30, 2024
Everything is easy to follow.
Hi BryaTech, We're grateful for your wonderful feedback! It's fantastic to know that Supliful proved to be effortless for you. May success follow you every step of the way! Yours truly, The Supliful Team
Jan. 30, 2024
Very easy to use!
Hi Flurra, Thank you for the great feedback! We are happy to hear you found Supliful easy to use. We wish you great success on your brand journey. Yours truly, The Supliful Team
Jan. 27, 2024
I ordered 5 sample coffees December 28th 2023. Today is January 27th 2024. Its been horrible communication. I was upset and since then there were problems. they told me 2x my order was being shipped. Now they don't have a label maker. I have 4,000 people on my list and I wanted to drop ship. Supliful has no phone service. it takes a week to talking to 4 people on messenger to try to fix anything. I really like the products online. I Hope i can get some customer service to rectify the problems.
Hi Black Wall Street Coffee, We are sorry to hear you had experienced such poor service with us. Our customer support team will be getting in touch with you to make sure we resolve any issues you might have experienced with us. Yours truly, The Supliful Team
Jan. 26, 2024
Was having difficulty finding a supplement selling website but here we are, the design of the label is very intuitive and easy to understand
Store
My Store
Using app
About 2 months
Hi My Store, Thank you for the excellent 5-star review! We're pleased you discovered our supplement service, and we appreciate your positive remarks about the intuitive label design. Happy selling! Yours truly, The Supliful Team
Jan. 25, 2024
great products
Hi Wellnessers Dietary Supplements, Thank you for the review! We are happy to hear that you find our products great. Yours truly, The Supliful Team
Jan. 25, 2024
awseome
Hi Volyxo, Thank you! Yours truly, The Supliful Team
Jan. 25, 2024
Easy I like it so far, awesome selections too.
Store
My Store
Using app
About 2 months
Hi My Store, Thank you for the wonderful 5-star review! We're thrilled to hear that you're finding it easy to use, and we're glad you appreciate our awesome selections. Yours truly, The Supliful Team
Jan. 25, 2024
Best for Supplement dropshipping
Hi fuel, Thank you for the generous review! We are delighted to be part of your brand journey. Yours truly, The Supliful Team
Jan. 24, 2024
this app is gorunbreaking and giving people the oppurtunity to learn brand development and make some money
Hi WAND, We appreciate your positive feedback and acknowledgment of our app's role in offering opportunities for brand development and income generation. We're glad to be part of your journey. We're committed to continuously improving our services, and your input is valuable. Thank you for choosing us, and we wish you continued success in your brand development endeavors! Yours truly, The Supliful Team
Jan. 24, 2024
So far so good! I really like the quality and unique products they offer. Really looking forward to see how my products sell moving forward!
Hi Bella Vérité, Thank you so much for your positive feedback! We're thrilled to hear that you're enjoying the quality and uniqueness of our products. It's always rewarding to know that our creators are satisfied. We share your excitement about the future success of your products, and we're here to support you every step of the way. Here's to a fantastic selling journey ahead! Yours truly, The Supliful Team
Jan. 23, 2024
Super easy to use and very happy!
Hi Urban, Thank you for the fantastic 5-star review! We're delighted to hear that our application is super easy to use, and we're thrilled to have you as a happy user. If you ever have any questions or need assistance, feel free to reach out. We appreciate your support! Yours truly, The Supliful Team
Jan. 23, 2024
all in one a great application and definitely the market leader with great product and a professional dashboard an all. The reason for 4 Stars is, that there is no shipping to Austria and shipping in general is very expensive, especially when you'd like to ship out of the US.
Hi pavigore - nutrion, Thank you for the positive review! We're thrilled to hear you find our application great. We apologize for the shipping limitations and high costs; we're actively working on expanding shipping options and exploring more affordable solutions. Your feedback is crucial, and we appreciate your understanding. Yours truly, The Supliful Team
Jan. 22, 2024
J'ai une experience 100% adorable et special, rien pareil au autre application su[liful es incroyable et je la recommande a tout le monde qui veux ce lancer!!!
Hi ORGANICUM, Thank you for the glowing 5-star review! We're delighted you had a unique and wonderful experience with our app. Your recommendation means a lot to us. If you have any suggestions, we'd love to hear them. Happy launching! Yours truly, The Supliful Team
Jan. 20, 2024
Great idea and execution!
Hi VortMix, Thank you for your kind words! We're thrilled to hear that you appreciate both the idea and execution. We're here to make your experience even better! Yours truly, The Supliful Team