tawk.to Live Chat

hello! The software is indeed 100% free just so as long as you are happy to keep the little "powered by tawk.to" link on the chat widget. You can add unlimited agents, and add it to unlimited sites and use it free forever - the only "add-on" option is $12/m to remove our branding, which is 100% optional. Not necessary, and you definitely are not obliged to remove branding :)

Hi Crystalcm, Thank you for giving tawk.to a 5-star review! We appreciate your feedback and are happy to know that our widget helped convert sales for your business. If you have any other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min.

Hi Coffeecology1, Thank you for choosing tawk.to and for recommending tawk.to in the community! We appreciate your feedback and are happy to know that our widget works great on your website. If you have other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min.

Hi Uni T, Thank you for choosing tawk.to and for giving us a 5-star review! We are happy to know that you love our product and find it to be the best chat software in the market. Great news! We have just released a major update to our chat widget. See our latest release here: https://www.tawk.to/category/updates/ This new update has Widget Cards that will allow you to personalize the content of your chat widget. You can now add any kind of content to your chat widget, including videos, images and agent profiles. It’s like having a mini-website in the chat. To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards If you have any questions or require assistance, we have a 24/7 support line on which you can reach out. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min.

Hello - thanks for your review. This issue was intermittent while we were shipping an update back in march 2018. If you're still experiencing this issue, please do let us know? Support is available 24x7-365 via live chat on our site.

Hi Leatherstrata, We thank you too for giving us a 5-star review! We hope you have seen success using our products. If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min.

Hi Crowdcontrolwarehouse , Thank you for choosing tawk.to and for sharing your review with the community! We are happy to know that you like the user interface of our widget and find it an efficient tool in your business. Great news! We have just released a major update to our chat widget. See our latest release here: https://www.tawk.to/category/updates/ This new update has Widget Cards that will allow you to personalize the content of your chat widget. You can now add any kind of content to your chat widget, including videos, images and agent profiles. It’s like having a mini-website in the chat. To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards If you have any questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I'd be happy to help!

Hi Wishyworld, Thank you for choosing tawk.to and for sharing your review with the community! We are happy to know that you find our chat widget easy to use. The tawk.to app will always be free! Ultimately, we believe you should never have to pay to communicate with your customers. They are your customers! And if you’re using tawk.to, you never will. If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min.

Hi Opherty Ciocci, Thank you for choosing tawk.to and for recommending tawk.to to the community! We are happy to know that you love our product! If you have any other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min

Hi Wilkes Riley, Thank you for choosing tawk.to and sharing your challenge here. We value your feedback and will continue to work on improving our products and services. The Shopify integration with tawk.to can be found directly on the Shopify App Store. It takes only seconds to add your tawk.to widget to your Shopify account. To download the tawk.to app from Shopify, follow the steps below: 1. Log in to your Shopify dashboard. 2. Visit https://apps.shopify.com/tawk-to. 3. Click the Add app button for the tawk.to app. 4. Select the green Install app button to continue. You'll then be prompted to log in to your tawk.to account and give permission to Shopify. 5. Then log in to your tawk.to account from the tawk.to app in your Shopify dashboard and choose the property and widget you would like to add to your site. The widget will be added to all pages of your Shopify site. Helpful link: https://help.tawk.to/article/shopify An alternative way to integrate tawk.to with your Shopify site is to copy and paste the tawk.to widget code into your site's HTML before the closing body tag. Helpful link: https://help.tawk.to/article/adding-a-widget-to-your-website If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I'd be happy to help!

Hi Grazinagum, Thank you for choosing tawk.to and for sharing your review with the community! We are happy to know that you find our app to be the best in the market! Great news! We have just released a major update to our chat widget. See our latest release here: https://www.tawk.to/category/updates/ This new update has Widget Cards that allow you to personalize the content of your chat widget. You can now add any kind of content to your chat widget, including videos, images and agent profiles. It’s like having a mini-website in the chat. To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards If you have any other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min

Hi Mondo Porter, Thank you for choosing tawk.to and for giving us a 5-star review! We appreciate your feedback and are happy to know that our widget helped convert sales for your business. Our tawk.to app can easily be accessed via web browser, desktop and mobile apps. Check out the links below to download the app: Windows App: https://www.tawk.to/tawk-to-for-windows/ MAC App: https://www.tawk.to/download-the-tawk-to-mac-osx/ iOS app: https://apps.apple.com/app/tawk-to/id907458277 Android app: https://play.google.com/store/apps/details?id=to.tawk.android If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min.

Hi Luxor Apparel, Thank you for supporting tawk.to and for recommending us to others! We are happy to know that you find our chat widget easy to use. We thank you for the continued support and we hope you have seen success by using our product in your business. If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min.

Hi Le Tablier Bleu, Thank you for choosing tawk.to and for sharing your challenge here. There is an easy fix if you encountered issues when installing the tawk.to chat widget on your Shopify dashboard. Follow the steps below to install the chat widget: 1. Clear your browser and cookies. 2. Log in to your Shopify dashboard. 3. Visit https://apps.shopify.com/tawk-to. 4. Click the Add app button for the tawk.to app. 5. Select the green Install app button to continue. You'll then be prompted to log in to your tawk.to account and give permission to Shopify. 6. Then log in to your tawk.to account from the tawk.to app in your Shopify dashboard and choose the property and widget you would like to add to your site. The widget will be added to all pages of your Shopify site. Helpful link:https://help.tawk.to/article/shopify An alternative way to integrate tawk.to with your Shopify site is to copy and paste the tawk.to widget code into your site's HTML before your site’s closing body tag. For more information, read this article: https://help.tawk.to/article/adding-a-widget-to-your-website You can reach out to us 24/7 for support with any urgent matters. Our live agents are always available to assist you. You can also email me at [email protected] or book a call here: https://calendly.com/siennarubio/30min.

Hi Vapepeople, Thank you for choosing tawk.to and for sharing your review with the community! Our Monitoring feature shows real-time visitor activities. If your visitor has a chat history, you can also view their navigation activity. To learn more about Monitoring and Chat sessions, visit this link: https://help.tawk.to/article/understanding-visitor-monitoring-and-chat-sessions Our BAN feature can help restrict spammers and other unwanted users from accessing your widget. You can activate this feature with the following options: 1. Banning a visitor You can ban specific visitors from your active chats and offline messages. Visit this link to learn more: https://help.tawk.to/article/banning-a-visitor 2. Banning/blocking the widget by location You can block a specific country to hide the widget from visitors from that country. Helpful link: https://help.tawk.to/article/blocking-the-widget-by-location If you have any other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min

Hi Kernow Furniture, Thank you for giving tawk.to a 5-star review! Our tawk.to app can monitor real-time activities of visitors and let you answer chats via web browser, desktop and mobile apps. Check out the links below to download the app: Windows App: https://www.tawk.to/tawk-to-for-windows/ MAC App: https://www.tawk.to/download-the-tawk-to-mac-osx/ iOS app: https://apps.apple.com/app/tawk-to/id907458277 Android app: https://play.google.com/store/apps/details?id=to.tawk.android If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min.

Hi Wig Store Hair And Beauty Canada, Thank you for choosing tawk.to and for sharing your review with the community! Here's what you can expect with the Hired Agent service: 24/7 Access to the tawk.to team — We create a group chat in the dashboard, so you can respond to our queries, educate our team, and give us feedback. A team of agents — We select a group of agents to study your site and get to know your business. Keep in mind that agents can only respond when information is readily available. So the more information and feedback you provide, the better we can respond on your behalf. Access to our industry expertise — We now have 5 million customers and growing! Trade on our experience. We can help you proactively engage more visitors on your site, integrate with your systems, and develop/create your FAQ's or Knowledge Base. If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min.

Hi Edgability, Thank you for choosing tawk.to and for giving us an amazing review! We are happy to know that you love our product and find it useful for communicating with your customers. Great news! We have just released a major update to our chat widget. See our latest release here: https://www.tawk.to/category/updates/ This new update has Widget Cards that allow you to personalize the content of yourwidget. You can now add any kind of content to your widget, including videos, images and agent profiles. It’s like having a mini-website in the chat. To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards You can also set separate positions for your widget on desktop and mobile devices. Follow these steps to change the position of the widget on mobile: 1. Click the Admin cog in the lower-left corner of your Dashboard. 2. Select Chat Widget. 3. Under Widget Appearance, select Advanced. 4. Under Mobile Widget, select your preferred Mobile Widget Position. Helpful link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min

Hi Casebuddy, Thank you for choosing tawk.to and for sharing your review with the community! We are happy to know that you find our chat widget easy to install and worth it. If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min.

Hi Igift, Thank you for giving tawk.to a 5-star review! We thank you for the continued support and for using our product for all of your office staff. Great news! We have just released a major update to our chat widget. See our latest release here: https://www.tawk.to/category/updates/ This new update has Widget Cards that allow you to personalize the content of your widget. You can now add any kind of content to your widget, including videos, images and agent profiles. It’s like having a mini-website in the chat. To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min