tawk.to Live Chat

Hi Online Melon, Thank you for giving an amazing review and for recommending us to others! We are happy to know that you love the widget interface and Monitoring feature. Our tawk.to app monitors real-time activities of visitors and lets you answer chats via web browser, desktop and mobile apps. Related link: https://help.tawk.to/article/understanding-visitor-monitoring-and-chat-sessions We have reached our 5-million-user mark and we thank you for it making happen! Thank you for the continued support! If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min.

Hi Effizi, Thank you for choosing tawk.to and for sharing your review with the community! We are happy to know that you find our chat widget easy to use. You can change the appearance, greetings, and header and body cards of your widget. Visit this Knowledge Base Category to learn more: https://help.tawk.to/category/chat-widget-customization For Advanced features, click here: https://help.tawk.to/category/advanced-features If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min.

Hi Keepemquiet, Thank you for supporting tawk.to and for recommending us to others! We are happy to know that our widget helped convert sales for your business. Our Monitoring feature shows real-time activities of visitors. You can view the navigation activity of visitors with chat history. If you wish to proactively reach out to your visitors, you can start a chat by selecting a visitor profile in the Monitoring section of the Dashboard. Then simply click the Join button in the chat window to start a chat. To learn more, visit this link: https://help.tawk.to/article/understanding-visitor-monitoring-and-chat-sessions If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min.

Hi Odds And Sorts, Thank you for choosing tawk.to and for sharing your review with the community! We are happy to know that you find our app brilliant and useful in communicating with your customers. When no agents are logged into the dashboard, your visitors can fill in the Offline form. Offline messages are emailed to the email address specified in the tawk.to account. You can designate team members to receive offine messages in the Mail Notification section of the property Admin panel. Offline messages can also be viewed under History and in the Messaging tab under All messages. To reply to an offline message, you will have to click the Convert to Ticket button. To learn more, visit this link: https://help.tawk.to/article/responding-to-offline-messages-via-ticketing If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min.

Hi Hawaii Weddings, Thank you for choosing tawk.to and for recommending us to others! We are happy to know that your clients love our widget! Our tawk.to app lets you answer chats via web browser, desktop and mobile apps. To download the app, visit the links below: -Windows App: https://www.tawk.to/tawk-to-for-windows/ -Mac App: https://www.tawk.to/download-the-tawk-to-mac-osx/ -iOS app: https://apps.apple.com/app/tawk-to/id907458277 -Android app: https://play.google.com/store/apps/details?id=to.tawk.android If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min.

Hi Superdrive Supplements, Thank you for choosing tawk.to and for sharing your review with the community! We are happy to know that you love our product and find it easy to use. We have just released a major update to our chat widget. See our latest release here: https://www.tawk.to/category/updates/ This new update has Widget Cards that allow you to personalize the content of your widget. You can now add any kind of content to your widget, including videos, images and agent profiles. It’s like having a mini-website in the chat. To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min.

​Hi Yourturnkeystore 243, Thank you for choosing tawk.to and for giving us a 5-star review! We are happy to know that you find great value in using our app. Great news! We have just released a major update to our widget. See our latest release here: https://www.tawk.to/category/updates/ This new update has Widget Cards that allow you to personalize the content of your widget. You can now add any kind of content to your widget, including videos, images and agent profiles. It’s like having a mini-website in the chat. To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min

Hi Shopdulce Com, Thank you for giving tawk.to a 5-star review! We are happy to know that you love our product! The tawk.to app will always be free! Ultimately, we believe you should never have to pay to communicate with your customers. They are your customers! And if you’re using tawk.to, you never will. If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min

Hi Alt Rocks, Thank you for choosing tawk.to and for sharing your review with the community! We are happy to know that you find our offline form useful for communicating with your customers. Your widget will go offline as long as there is NO AGENT logged in to the Dashboard on either a computer or mobile device. If you are using the Widget Scheduler, the widget will go offline when you are not logged in and also when your widget is scheduled to go offline. The Scheduler's purpose is to make the chat widget go offline even if the agent is logged in. Once the Scheduler is activated, you don't need to worry about forgetting to log out or manually setting your status to Offline. Example: Let's say you’ve scheduled your widget to appear online from 9 AM - 5 PM. If you log in before 9 AM, you can still monitor your visitors without receiving any chats. Your chat widget will stay offline and the visitor will get the offline form. The same thing happens when the clock hits 5 PM. Even if there are agents online, the chat widget is forced to go offline (though chats in progress will continue until they are completed or the visitor leaves).. To learn more, visit this link: https://help.tawk.to/article/using-the-widget-scheduler If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min

Hi Sartori Utensili, Thank you for choosing tawk.to and for giving us a 5-star review! We are happy to know that you find our widget easy to install and use. The tawk.to app will always be free! We give you unlimited chats, agents, shortcuts, tickets and Knowledge Bases! Ultimately, we believe you should never have to pay to communicate with your customers. They are your customers! And if you’re using tawk.to, you never will. If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min.

Hi Supersweet Candy, Thank you for choosing tawk.to and for giving us a 5-star review! The tawk.to app will always be free! Ultimately, we believe you should never have to pay to communicate with your customers. They are your customers! And if you’re using tawk.to, you never will. If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min.

Hi Pure Hearts International, Thank you for choosing tawk.to and for giving us an amazing review! We appreciate your feedback and are happy to know that you find our widget powerful. The tawk.to app will always be free! We give you unlimited chats, agents, shortcuts, tickets and Knowledge Bases! If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min

Hi Home And Timber, Thank you for choosing our app after trying the other live chat apps in the market! We are happy to know that you find the functionality of our product useful to your website. Great news! We have just released a major update to our widget. See our latest release here: https://www.tawk.to/category/updates/ This new update has Widget Cards that allow you to personalize the content of your widget. You can now add any kind of content to your widget, including videos, images and agent profiles. It’s like having a mini-website in the chat. To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min

Hi Highlylifted Com, Thank you for choosing tawk.to and for giving us an amazing review! We are happy to know that you find great value in using our app and love the customization features. We appreciate the feedback and will continue to provide excellent customer support. Great news! We have just released a major update to our widget. See our latest release here: https://www.tawk.to/category/updates/ This new update has Widget Cards that allow you to personalize the content of your widget. You can now add any kind of content to your widget, including videos, images and agent profiles. It’s like having a mini-website in the chat. To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min

Hi Myfusionbelts, Thank you for choosing tawk.to and for giving us an amazing review! We are happy to know that you love our product and find our mobile app useful when answering chats on the go. You can configure the sound settings and desktop notification of your widget in the tawk.to Dashboard. To learn more, visit this link: https://help.tawk.to/article/managing-sound-settings-and-desktop-notifications If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min

Hi Takimania, Thank you for supporting tawk.to and for recommending us to the community! We are happy to know that you find great value in using our app after trying other paid chat applications. Our mobile app helps you answer chats on the go! To configure the mobile sound notifications, check the following links: 1. iOS App: Enabling sound and badge notifications https://help.tawk.to/article/enabling-sound-and-badge-notifications-on-ios 2. Android App: Notification Fixing How-tos https://docs.google.com/document/d/1upu3o-_qlFRNhowNV1-MDUbisTFuhucH9pWRES1L_AE/edit We appreciate the feedback and will continue to provide excellent customer support. If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min

Thank you very much guys, you are doing a great job !! THIS APP IS PERFECT Hi Jeunexpert, Thank you for finding tawk.to app to be PERFECT on any website! We appreciate the feedback and will continue to provide excellent customer support. Great news! We have just released a major update to our widget. See our latest release here: https://www.tawk.to/category/updates/ This new update has Widget Cards that allow you to personalize the content of your widget. You can now add any kind of content to your widget, including videos, images and agent profiles. It’s like having a mini-website in the chat. To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min

Hi Nebraskabison, Thank you for choosing tawk.to and for giving us an amazing review! We are happy to know that you love our product and find value of it's features. The Scheduler allows you to manage the operating days and times of the chat widget. It will automatically switch your widget offline according to your schedule, so you never have to worry about forgetting to log out of your account. It works in tandem with your agents, if there are no agents online when your widget is scheduled to be online, the widget will instead stay offline. Related link: https://help.tawk.to/article/using-the-widget-scheduler Our Monitoring feature shows real-time visitor activities. If your visitor has a chat history, you can also view their navigation activity. To learn more about Monitoring and Chat sessions, visit this link: https://help.tawk.to/article/understanding-visitor-monitoring-and-chat-sessions If you have any questions or require assistance, we have a 24/7 support line on which you can reach out. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min.

Hi Uniform Kits, Thank you for choosing tawk.to and for giving us a 5-star review! We are happy to know that you find our product easy to install and use. We appreciate the feedback and we thank you for the continued support of our product. If you have any questions or require assistance, we have a 24/7 support line on which you can reach out. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min.

Hi Wardrobe Lane, Thank you for giving tawk.to a 5-star review and for recommending us to the community! We are happy to know that you love our product and chose our chat software after trying the other live chat apps in the market. We appreciate the feedback and will continue to provide excellent customer support. If you have any questions or require assistance, we have a 24/7 support line on which you can reach out. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min.