Theme Updater & Backups | OOTS
Shopify premium theme updates and online store data backups
Rating
4.1
feedback
255
chart
#1,345
All reviews
Review RSS Feed
April 5, 2023
I have used this app on several occasions and so far it has worked flawlessly. I highly recommend anyone to have this app so they can keep their themes up to day and working properly.
Hi Gift Basket Village team! Thank you for leaving us such a great review - we are glad to hear that you have updated to the most recent version of Expanse using Theme Updater Plus! All the best, Out of the Sandbox
April 5, 2023
Me han solucionado el fallo de la aplicación bastante rápido, ahora si que funciona, si bien es cierto que la actualización no es perfecta del todo, requiere algunos ajuste, pero en general mucho mejor. Saludos
Hi PracticOffice team! We are glad that we were able to jump in and help out with this. We are always looking for ways to improve, and appreciate you reaching out to us! All the best, Out of the Sandbox
March 24, 2023
This app expedites and eases the process of keeping our theme up-to-date. Customer service is great as well!
Hi Boho Beautiful Shop team! Thank you for sharing your experience of updating your Motion theme by Archetype! We are glad to hear that Theme Updater Plus was able to streamline the updating process for your shop! All the best, Out of the Sandbox
March 16, 2023
Love the OOTSB team and products. This updater app makes it super easy to implement new theme versions. We've used the Turbo theme for four years and love it.
Hi Flush Packaging team! Theme Updater Plus is a must-have for updating your theme to the latest version, and cuts out so much of the heavy lifting that theme updates typically have. Thank you for your review, and we are glad to hear that you updated to the latest Turbo theme! All the best, Out of the Sandbox
March 15, 2023
They are one of the best in the industry right now, with excellent products and top-notch customer service, and their themes operate without a hitch.
Hi Très Elite team! So glad to hear that you were able to streamline your updating experience with Theme Updater Plus and that our support team was able to help out! Thanks for taking the time to leave a review! All the best, Out of the Sandbox
March 8, 2023
It works just fine. Thumbs up. You can contact support in case you have any issue and they WILL help.
Hi viagu.de team! Thank you for leaving a review of Theme Updater Plus - we are glad you were able to use our app to help streamline the updating process! Do not hesitate to reach out to our support team if you need any assistance with future updates! All the best, Out of the Sandbox
March 7, 2023
DON"T USE. BROKE MY SHOPIFY STORE. OUR SLIDESHOW, PRODUCT PAGES. SITE SPEED, PAGE LOADING, CHECKOUT.
Hi Universal Truck Parts Shop team! Thank you very much for your feedback - we are always looking for ways to make our app better! Theme Updater Plus does not make any changes to your live, published theme - instead, it creates a new, unpublished version of your theme for you to review in your theme library. When updating your theme to OS 2.0, all content, such as home page content, will need to be rebuilt. This is a one-time process required by Shopify to align with new templating standards. You will still be able to use the Theme Updater to help streamline your updates with future releases. Although Theme Updater Plus does have the ability to transfer over customized code, customizing code can still result in some issues, and more complex customizations will need to be manually transferred over to the updated theme file. All the best, Out of the Sandbox
Feb. 16, 2023
Theme Updater was very easy to use and extremely user friendly! Great app and great customer support.
Hi Luke Adams Glass Blowing Studio team! Thank you for your review of Theme Updater Plus - we are glad that you were able to update your theme with Theme Updater, and that we were able to help support you in the update process! All the best, Out of the Sandbox
Feb. 14, 2023
Our Turbo theme was 5 years old and 4 major versions behind the latest release. We purchased 1-years subscription to the Theme Updater and it handled the update extremely well. There was a tiny niggle with some drop-down styling but OutOfTheSandbox Support team jumped on it and it was sorted immediately. Well done guys and thanks for your amazing support.
Hi London Advanced Motorcyclists team! We really appreciate you taking the time to leave this review! Theme Updater is an awesome way to simplify the update process and we are glad to hear that you were able to update your Turbo theme to the latest version! All the best, Out of the Sandbox
Feb. 10, 2023
I needed help updating my impulse theme, which has a lot of customizations. I tried the 14-day trial and ran the first update with it. Since the fonts weren't updated and I was very unsure about it, I contacted the support: Corey helped me extensively within a day and even did the update himself! He answered all of my questions in great detail - that's why I'll buy the theme updater app after the end of the trial. BTW: the font problem was a theme problem and is now fixed.
Hi Codeso Living team! Thank you very much for your feedback! We are glad to hear that updating your Impulse theme with Theme Updater Plus went well, and that our support team was able to help point you in the right direction for your customizations that needed to be re-added into the new theme update! All the best, Out of the Sandbox
Feb. 6, 2023
I love the Theme Updater app. I'm using with Pixel Union 'Atlantic' Theme. We have paid for app, and most customisations transfer over. Any that don't I can usually sort out with Support. Makes life so much simpler!
Hi Peggy Porschen Cakes Ltd team! Thank you for taking the time to leave your feedback! We are glad to hear that you found updating with Theme Updater Plus helpful, and that it was able to simplify the updating process! All the best, Out of the Sandbox
Jan. 21, 2023
Of course, elaborate codes may experience problems when migrating to a new version. Especially if custom code was used. If this should be the case, the support helps out promptly and competently. Usually the update works without problems and with only a few clicks. Basically, a great service that other themes do not offer.
Hi The Philosopher's Shirt team! We are happy to hear that you have had such a great experience with updating your theme! The Theme Updater is a great way to streamline the updating process of any Pixel Union, Out of the Sandbox, or Archetype theme, and we appreciate you taking the time to leave this review for us. All the best, Out of the Sandbox
Jan. 19, 2023
A must have to keep your theme updated with the most functionality. Euwi and the customer service team have been outstanding throughout my entire website upgrade.
Hi Seductive Stature team! Thank you for taking the time to leave this feedback! We are glad to hear that you had such a great experience with the Theme Updater app and our Support Team. All the best, Out of the Sandbox
Jan. 3, 2023
OOTS/Pixel Union has been great!! This app is helpful for updating your theme without needing to know all the ins and outs of theme management. I am not code-savvy so this was my go to and very helpful to catch my store up to speed. Customer service by Myles was phenomenal as well, providing clear and easy solutions to all my little edits and questions. Thank you SO much!
Hi Bow Button Fabrics team! We really appreciate your feedback! The Theme Updater is a great solution to speed up and simplify theme updates, and we are glad to hear that we were able to help out with this process! All the best, Out of the Sandbox
Dec. 12, 2022
I have really liked my OOSB theme but this app and the support have been so bad that it has, unfortunately, really changed my view of Out of the Sandbox. Also, typically apps are priced based on their usefulness to the customer. How do justify charging $89 for an app that has low review ratings, poor functionality, and requires a significant amount of manual work on the customer's end?
Hi Ally Safety team! When updating your vintage Turbo v4.1.1 theme to OS 2.0, all content will need to be rebuilt. This is a one-time process required by Shopify to align with new templating standards. You will still be able to use the Theme Updater to help streamline your updates with future releases! With all of our Out of the Sandbox themes, you only need to pay once, and the theme license is yours - there is no additional cost to retrieve an updated theme version! The Theme Updater does have monthly and yearly subscription options. With the Free plan, you are always able to download the most recent theme version at no additional cost, and update manually. For this update to OS 2.0, because of Shopify's new templating standards, this is advised. Thank you very much for your feedback! All the best, Out of the Sandbox
Dec. 8, 2022
I spent a lot of money on a theme by Pixel Union A YEAR AGO to be told that now Out of the Sandbox is going to handle it. Which takes them forever to give support. The theme updater never suggested updates, I have issues, and support emails still come from pixel union, even though pixel union actually had useful information and articles on the theme, and now OOTSB only has links to articles? They tell me I need to update. Which means I now have to manually do it because god forbid something actually happens they way they say it will? I feel like I spent so much money to fall through the cracks. I don't know what game they are playing, but I swear I am going to find a new theme builder. It's such a mess. $320 down the drain.
Hi Ardent Market team! When updating your vintage Superstore v3.2.1 theme to OS 2.0, all content will need to be rebuilt. This is a one-time process required by Shopify to align with new templating standards. You will still be able to use the Theme Updater to help streamline your updates with future releases! With all of our Out of the Sandbox themes, you only need to pay once, and the theme license is yours - there is no additional cost to retrieve an updated theme version! The Theme Updater does have monthly and yearly subscription options. With the Free plan, you are always able to download the most recent theme version at no additional cost, and update manually. For this update to OS 2.0, because of Shopify's new templating standards, this is advised. Thank you very much for your feedback! All the best, Out of the Sandbox
Dec. 8, 2022
The theme and service will not be fulfilled this year, I bought it two years ago. Now, upgrades cost extra money. Support tickets take longer to process. I quit. Bravo!
Hi uni team! With all of our Out of the Sandbox themes, you only need to pay once, and the theme license is yours - there is no additional cost to retrieve an updated theme version! The Theme Updater does have monthly and yearly subscription options, but it does not look like you currently have a subscription to the Pro Plan of the Theme Updater. With the Free plan, you are always able to download the most recent theme version at no additional cost, and update manually. For this update to OS 2.0, because of Shopify's new templating standards, this is advised. Thank you very much for your feedback! All the best, Out of the Sandbox
Dec. 6, 2023
I always get top-notch support from the team. They are responsive and committed to delivering exceptional assistance, promptly addressing queries, and ensuring a smooth update process every single time! Thanks a lot!!
Oct. 28, 2022
App recommended by theme developers. Very easy to use and does what it's designed to do. I had an issue at first shot of this (which I ended up solving myself) BUT the support team replied quickly given it was during the free trial, kept me updated about the progress of my ticket, and offered support in a friendly and jargon free way. My theme has updated and copied over brilliantly with only one little bit of code missing which is beyond the capability of this app (a niche widget!) But at least it shows you what the issue is and you can sort yourself/get developer to sort. I think many of the poor reviews on here are from people misunderstanding that this app is not designed to update from legacy to shopify online 2.0. For what it's designed for, it works very well (so far!!)
Hi Run Legacy team! Thanks for taking the time to leave a review of our app, and we are glad to hear that you were able to streamline the updating process of your theme with Theme Updater Plus! All the best, Out of the Sandbox
Oct. 20, 2022
Just awful, no clear instructions on how to apply changes. There is a reason that this app has such low reviews. Only gave it a look as the theme developers suggested it. No idea what they were thinking.
Hi Horizon Micromobility team! We are sorry to hear that you struggled to find our documentation on the Theme Updater. In our Help Center we have resources for that can guide you through the update process. You can find these resources within our Help Center, here: https://help.outofthesandbox.com/hc/en-us Thank you very much for your feedback and we hope that you find these resources helpful! A member of our support team has also reached out to you to help answer your questions and direct you to our Help Center. All the best, Out of the Sandbox