Theme Updater & Backups | OOTS
All reviews
Everything rolls well and I've had zero issues with the Theme Updater. Thanks Oots!
Hi Luava team! We appreciate you taking the time to leave this review, and are so happy to hear that Theme Updater Plus was a part of your Retina theme update! All the best, Out of the Sandbox
The theme updater makes loading new themes easy. The customer service is great. They got back to me in a timely fashion and answered all my questions. I recommend the app.
Hi Margie Edwards Jewelry team! Thank you very much for your review! We are always happy to hear from our merchants, and are happy to hear that Theme Updater Plus was able to streamline the updating process for your theme. We take a lot of pride in our support, and are happy to hear that we were able to be part of your theme's update! All the best, Out of the Sandbox
I have the Flex theme on my shop, and I recently installed the Theme Updater app just to try it. I went from Flex v3 to v5 with almost no issues at all. There was one thing I had to contact OOTS customer support about, and they were able to fix it within the day. I also have some customizations on my Shopify website and they still work 100% even after updating. All in all I'm impressed with this app. I like the idea of having the latest and greatest theme live on my store.
Hi Outlinx team! We are so glad to hear that Theme Updater Plus helped to streamline the updating process of your Flex theme! Keeping your theme up to date is important - letting you take advantage of new features and improvements - and we are happy to hear that Theme Updater Plus was part of that experience! Thank you very much for your review! All the best, Out of the Sandbox
This makes updating the turbo app so easy!
Hi The Bookworm's Closet team! We are so glad to hear that Theme Updater Plus helped to streamline the updating process of your Turbo theme! Thank you very much for your review! All the best, Out of the Sandbox
After extensive research of multiple Shopify themes, I have decided to provide my rating for my paid Premium Turbo theme. Here are my reasons why: I initially opened my store over three years ago. I opened my store during the pandemic, and was initially selling mask. However, I knew at that point that in the future, I wanted to also sell apparel. At that time I hired a designer to create my Shopify for me. I was not familiar with themes, or anything to that extent as I paid the designer to do all the work. I closed my store a year into the pandemic, and put a in construction notice on my store front, as I rebuilt for my apparel store. The designer who built my Shopify store used the turbo theme. As back then I was not familiar with how themes were placed into Shopify. I am now under the impression that the designer used either his own turbo theme, or a stolen turbo theme on my store. Because I was familiar with the turbo theme I ended up purchasing the theme myself about six months ago not even bothering to look at other themes, that was 100% my mistake. I have recently in the last 2 month or so been reviewing Shopify dedicated themes themself (Both Free & Paid) and wow is all I can say! Dedicated Shopify themes offer way more ability for customization than the turbo theme, which is supposed to be a premium theme. The Shopify themes allow you to do basic things as changing margins/padding/spacing in each section, using gradient colors, they provide product tabs with icons, some of the themes also allow you to upload your own icons, they allow you to choose the background color of your pop-ups, they also allow you to use pages as dynamic sources in collapsible product tabs (to allow you to have a size chart), Some themes even come with built-in cookie banners, they also provide count down timers and much more. all of these things that I’m mentioning here that come with Shopify themes do not come in the premium turbo theme. The Turbo Theme is a Good Theme, however, it’s one of the oldest themes on the market and I believe it has a lot of catching up to do, especially to simple basic features that are standard on Free Shopify Themes. Whenever you reach out for assistance they typically state that they will submit feedback on your behalf or refer you to a developer for assistance.
Hi Soul of Chiron Creations, LLC team! Looks like this is a review of the Turbo theme - not of Theme Updater Plus. It also looks like you have reviewed the Turbo theme, with the same review, accidentally! We appreciate your feedback on the Turbo theme, and would recommend reaching out to our support team so we can collect your suggestions for the Turbo theme. You can send us any suggestions you may have, here: https://help.outofthesandbox.com/hc/en-us/requests/new All the best, Out of the Sandbox
I've been finding the Theme Updater App extremely handy for theme updates, and recently, I decided to try out the Vault feature as well. Initially, I encountered some issues while upgrading my account, but after reaching out to support, the resolution came swiftly within a few days. Their support team was incredibly patient and efficient, making the process hassle-free. I'm now enjoying the full benefits of the app without any complications. Strongly recommend this app for its functionality and stellar customer service. Thank you for making my experience a positive one!
Hi 備前屋本店 team! We are glad to hear that you are enjoying Theme Updater Plus and Vault! We know how important it is to keep your shop's data backed up and your theme up to date, and are happy to hear that we were able to support you with this upgrade. Thank you very much for your review! All the best, Out of the Sandbox
The finally got it together. I tried to update FLEX from 3.1 to 3.5 then 4.5 and there was just too much that did not transfer and I had to rebuild the home page. But the update to 5.01 was great. Only took a few hours and a couple of times contacting support to get all the customizations made. Good Job OOTSB.
Hi SomaEnergetics Sound Tools & Training team! Thank you very much for your review! We are happy to hear that Theme Updater Plus was able to streamline your Flex update, and that our support team was able to support the process! All the best, Out of the Sandbox
Great support, Thanks Corey
Hi CYSM Shapers team! We are happy to hear that our support team met your expectations! Thank you for your review - it means a lot to us! All the best, Out of the Sandbox
Quick respons! They help me to update the theme and it is perfect!
Hi Artègo Hair Professional team! Thank you for your review! We are glad that Theme Updater Plus and our team were able to streamline the update process for your Expanse theme! All the best, Out of the Sandbox
Makes updating our theme a much easier and quicker job.
Hi TABlites team! We are happy to hear that Theme Updater Plus helped to streamline your Empire theme's update process - we really appreciate your review! All the best, Out of the Sandbox
I can't say enough about the Theme Updater and Out of the Sandbox in general. Their products are great. I have had Turbo for 8 years now and they are still updating it to keep it current. It looks great too, and they've made customizations easy. The Developers are quick to fix and help with any issues. I mean, what more do you want? I am so glad I went with Out of the Sandbox and the Theme Updater is extremely helpful!
Hi Historical Pix team! We really appreciate your review and are glad to hear that you have been keeping your Turbo theme updated with our app! Our app is growing everyday, and is now compatible with Out of the Sandbox, Pixel Union, Archetype, and Troop themes! All the best, Out of the Sandbox
We use the Theme Updater App to regularly update our Archetype Motion theme. Even though we have a couple of Apps installed and some manually added code, the App does a great job. We did run into an issue once, but Cory and the support team jumped in and solved it in no time. We can highly recommend the App and the support team.
Hi DANYCARE team! So glad to hear that you have been updating your Motion theme by Archetype with Theme Updater Plus and that we were able to assist - appreciate you taking the time to leave such a great review! All the best, Out of the Sandbox
Great support when posted queries, and not all that expensive when you need to keep your theme up to date. Thanks team.
Hi RINO Ready team! Thank you for taking the time to leave us a review of Theme Updater Plus and we are glad we were able to help out! All the best, Out of the Sandbox
Beware of this company! Do not waste your money. Their current customer service is awful, often referring you to have to "hire an Expert" to get your theme even working to a basic point. I purchased mine years back and back then they excelled at helping me to customize it. Not recently. My current theme started to give a bunch of Google Search Console errors and they told me that the only solution was to upgrade to the latest version to get those solved. Ok. After reading these reviews and their notes about this updater app I decided instead to save the money and update it manually. But, even updating the theme manually, their new updated theme is half baked and it needs a lot of coding to get it right to where my previous theme even was. After lots of back and forth (prepare to wait 24-48 hrs for them to get back to you for each response) they would not help even to fix simple issues often referring me to "hire an Expert".
Hi Health & Light Institute team! It looks like you may have left a review of a theme on our Theme Updater Plus app listing! Not to worry - here is a little context to better explain why your third party customizations may not have all been brought over from your vintage theme to an updated Shopify Online Store 2.0 theme. Although Theme Updater Plus does have the ability to transfer over customized code, customizing code can still result in some issues, and more complex customizations will need to be manually transferred over to the updated theme file. Some apps and customizations might not be compatible with Online Store 2.0 themes. We recommend referring to your app's documentation or contacting the app developer if you are not sure, or have questions about your third party apps. Additionally, for any customization requests that fall outside of a theme developers scope of support, it is common for them to encourage you to reach out to the original developers who made the change, or engage the assistance of a third party developer. All the best, Out of the Sandbox
Great customer service! Byanca went above and beyond to help me and fix whatever I wasn't happy with.
Hi Carolina’s Brownies team! So happy to hear that our support team was able to assist with your questions and that you were able to get your shop updated to the most recent theme version with Theme Updater Plus. All the best, Out of the Sandbox
If you are looking for somewhere to throw away money, this is it! This app did absolutely NOTHING to preserve my settings or customizations. I bought it because upgrading normally wasn't keeping even some basic settings. Figured this would help. Nope. This was a simple upgraded. Already on shopify 2.0, so not an issue with that. EDIT: Regarding their reply... My theme settings were able to be transferred over to my new theme because I did it all manually myself. Please don't try and infer that this app had anything to do with that. Come on now.
Hi Glowy Zoey team! Unfortunately, third party app code is not always able to be transferred over automatically, especially if there are significant changes made to the theme files. Luckily, Theme Updater Plus is able to identify the code that will need to be manually transferred! Thank you for reaching out to our support team, and I am glad that we were able to identify that your theme settings were transferred over to the updated theme version. We were able to provide a detailed breakdown of the third party app code that would need to be transferred over to your updated Impulse theme, and we appreciate you reaching out for clarification! All the best, Out of the Sandbox
We have used this app since its release. Be aware of that many 3rd Party Themes does not offer Automatic Theme Updates. You need then to download the newest theme, and do all the customization once again (this can take much time / have a high cost). However, the themes from Out of the Sandbox offers a Automatic Theme Updater. That is a huge advantage. We have a website with many 3rd party apps, and a 3rd party Theme Editor. When using this, all changes we have made are included into the new updated version. If some code will not be transferred, we are notified of that in the app. Please note their app have two price points, one with support within 3 days, and one with priority support. In my opinion the cost of both the plans are easy to justify, if you run a business with revenue. We have updated the Turbo-Portland theme from Shopify to the new Shopify 2.0 theme with no problems, using Theme Updater Plus. If we need help, the support from Out of the Sandbox has allways been great. We had a serious problem with a 3rd party app that was not compatible with the theme. We was sent in all direction, everyone pointing towards another. Out of the Sandbox stepped up, gave us clear instruction, and solved the problem for us, although the error was with another app. Conclusion: We are happy with both the products and support offered by Out of the Sandbox, and a big thanks to Euwi!
Hi ebiketech team! Theme Updater Plus is an amazing tool for updating your theme, and saves a lot of time with troublesome updates while helping to streamline the update process. We are very glad that you used this app to update your theme, and thank you for such an awesome review of our app! All the best, Out of the Sandbox
I have used this app on several occasions and so far it has worked flawlessly. I highly recommend anyone to have this app so they can keep their themes up to day and working properly.
Hi Gift Basket Village team! Thank you for leaving us such a great review - we are glad to hear that you have updated to the most recent version of Expanse using Theme Updater Plus! All the best, Out of the Sandbox
Me han solucionado el fallo de la aplicación bastante rápido, ahora si que funciona, si bien es cierto que la actualización no es perfecta del todo, requiere algunos ajuste, pero en general mucho mejor. Saludos
Hi PracticOffice team! We are glad that we were able to jump in and help out with this. We are always looking for ways to improve, and appreciate you reaching out to us! All the best, Out of the Sandbox
This app expedites and eases the process of keeping our theme up-to-date. Customer service is great as well!
Hi Boho Beautiful Shop team! Thank you for sharing your experience of updating your Motion theme by Archetype! We are glad to hear that Theme Updater Plus was able to streamline the updating process for your shop! All the best, Out of the Sandbox
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