Theme Updater & Backups | OOTS
Effortlessly update themes, add new sections, and backup data
Rating
4.1
feedback
264
chart
#1,855
All reviews
Review RSS Feed
July 31, 2023
We appreciate this app and how it helps updating to the latest version. We always try to run the latest code on our website and being a small shop this really helps go from version to version without having to do it all manually. There have been times we were not able to use it but that was outlined and expected. For instance going from pre OS2 to a OS2 supported theme required a lot of manual updates but this was expected as OS2 was a different framework altogether. Once we got past that upgrade the Theme Updater app has helped keep our theme up to date with little to no help needed. We have had to reach out to support and found there the help we received to be quick and support was knowledgeable.
Hi Killzone Flashlights team! We are so glad to hear that Theme Updater Plus helped to streamline the updating process of your theme - thank you for your feedback! All the best, Out of the Sandbox
June 6, 2023
Great support when posted queries, and not all that expensive when you need to keep your theme up to date. Thanks team.
Hi RINO Ready team! Thank you for taking the time to leave us a review of Theme Updater Plus and we are glad we were able to help out! All the best, Out of the Sandbox
May 24, 2023
Worst customer service. I bought their theme 4 years ago for $425. At first you could upgrade for FREE. Now you have to pay $9 to upgrade. Knowing that from July 28, 2022 to November 2022 there were no less than 6 updates of the theme because each time the new updates had bugs. This is a total disrespect towards the customer. It's already not the cheapest theme on the market, but to have to charge again its own customers to get updates? That's really taking people for cash machines.
Hi Viking Shop team! Theme Updater Plus' free plan allows you to register your theme, install the latest version of your theme, and receive email notifications for new versions If you are interested in streamlining the update process, we recommend looking at our Pro Plan, which includes the ability to preserve most settings and customizations when updating, identify code conflicts in new version, and automatically include new language files. Thank you very much for your review of Theme Updater Plus! All the best, Out of the Sandbox
May 18, 2023
Beware of this company! Do not waste your money. Their current customer service is awful, often referring you to have to "hire an Expert" to get your theme even working to a basic point. I purchased mine years back and back then they excelled at helping me to customize it. Not recently. My current theme started to give a bunch of Google Search Console errors and they told me that the only solution was to upgrade to the latest version to get those solved. Ok. After reading these reviews and their notes about this updater app I decided instead to save the money and update it manually. But, even updating the theme manually, their new updated theme is half baked and it needs a lot of coding to get it right to where my previous theme even was. After lots of back and forth (prepare to wait 24-48 hrs for them to get back to you for each response) they would not help even to fix simple issues often referring me to "hire an Expert".
Hi Health & Light Institute team! It looks like you may have left a review of a theme on our Theme Updater Plus app listing! Not to worry - here is a little context to better explain why your third party customizations may not have all been brought over from your vintage theme to an updated Shopify Online Store 2.0 theme. Although Theme Updater Plus does have the ability to transfer over customized code, customizing code can still result in some issues, and more complex customizations will need to be manually transferred over to the updated theme file. Some apps and customizations might not be compatible with Online Store 2.0 themes. We recommend referring to your app's documentation or contacting the app developer if you are not sure, or have questions about your third party apps. Additionally, for any customization requests that fall outside of a theme developers scope of support, it is common for them to encourage you to reach out to the original developers who made the change, or engage the assistance of a third party developer. All the best, Out of the Sandbox
May 15, 2023
One can only expect that customizations will carry on with the update. This is not what the app does on the FREE version. If you wish to maintain your theme looking sharp, you will have to invest MONTHLY on this app to maintain the latest version of your theme. This is just acceptable in my case because my theme isn't adding more useful features at least for now. When it does, I will subject myself to hours on end making a hard copy by hand.
Hi PLOMERIA UNIVERSAL team! Thank you very much for your review of Theme Updater Plus! Theme Updater Plus' free plan allows you to register your theme, install the latest version of your theme, and receive email notifications for new versions If you are interested in streamlining the update process, we recommend looking at our Pro Plan, which includes the ability to preserve most settings and customizations when updating, identify code conflicts in new version, and automatically include new language files. Although Theme Updater Plus does have the ability to transfer over customized code, customizing code can still result in some issues, and more complex customizations will need to be manually transferred over to the updated theme file. All the best, Out of the Sandbox
May 7, 2023
Great customer service! Byanca went above and beyond to help me and fix whatever I wasn't happy with.
Hi Carolina’s Brownies team! So happy to hear that our support team was able to assist with your questions and that you were able to get your shop updated to the most recent theme version with Theme Updater Plus. All the best, Out of the Sandbox
May 5, 2023
Very usefull app to upgrade the theme with one mouse click!! It helds us to deliver faster time to market and keep to code base up to date.
Hi mojo.swiss team! Thank you for your review - we are glad that you were able to streamline the updating process of your theme with Theme Updater Plus! All the best, Out of the Sandbox
April 19, 2023
If you are looking for somewhere to throw away money, this is it! This app did absolutely NOTHING to preserve my settings or customizations. I bought it because upgrading normally wasn't keeping even some basic settings. Figured this would help. Nope. This was a simple upgraded. Already on shopify 2.0, so not an issue with that. EDIT: Regarding their reply... My theme settings were able to be transferred over to my new theme because I did it all manually myself. Please don't try and infer that this app had anything to do with that. Come on now.
Hi Glowy Zoey team! Unfortunately, third party app code is not always able to be transferred over automatically, especially if there are significant changes made to the theme files. Luckily, Theme Updater Plus is able to identify the code that will need to be manually transferred! Thank you for reaching out to our support team, and I am glad that we were able to identify that your theme settings were transferred over to the updated theme version. We were able to provide a detailed breakdown of the third party app code that would need to be transferred over to your updated Impulse theme, and we appreciate you reaching out for clarification! All the best, Out of the Sandbox
April 7, 2023
We have used this app since its release. Be aware of that many 3rd Party Themes does not offer Automatic Theme Updates. You need then to download the newest theme, and do all the customization once again (this can take much time / have a high cost). However, the themes from Out of the Sandbox offers a Automatic Theme Updater. That is a huge advantage. We have a website with many 3rd party apps, and a 3rd party Theme Editor. When using this, all changes we have made are included into the new updated version. If some code will not be transferred, we are notified of that in the app. Please note their app have two price points, one with support within 3 days, and one with priority support. In my opinion the cost of both the plans are easy to justify, if you run a business with revenue. We have updated the Turbo-Portland theme from Shopify to the new Shopify 2.0 theme with no problems, using Theme Updater Plus. If we need help, the support from Out of the Sandbox has allways been great. We had a serious problem with a 3rd party app that was not compatible with the theme. We was sent in all direction, everyone pointing towards another. Out of the Sandbox stepped up, gave us clear instruction, and solved the problem for us, although the error was with another app. Conclusion: We are happy with both the products and support offered by Out of the Sandbox, and a big thanks to Euwi!
Hi ebiketech team! Theme Updater Plus is an amazing tool for updating your theme, and saves a lot of time with troublesome updates while helping to streamline the update process. We are very glad that you used this app to update your theme, and thank you for such an awesome review of our app! All the best, Out of the Sandbox
April 5, 2023
I have used this app on several occasions and so far it has worked flawlessly. I highly recommend anyone to have this app so they can keep their themes up to day and working properly.
Hi Gift Basket Village team! Thank you for leaving us such a great review - we are glad to hear that you have updated to the most recent version of Expanse using Theme Updater Plus! All the best, Out of the Sandbox
April 5, 2023
Me han solucionado el fallo de la aplicación bastante rápido, ahora si que funciona, si bien es cierto que la actualización no es perfecta del todo, requiere algunos ajuste, pero en general mucho mejor. Saludos
Hi PracticOffice team! We are glad that we were able to jump in and help out with this. We are always looking for ways to improve, and appreciate you reaching out to us! All the best, Out of the Sandbox
March 24, 2023
This app expedites and eases the process of keeping our theme up-to-date. Customer service is great as well!
Hi Boho Beautiful Shop team! Thank you for sharing your experience of updating your Motion theme by Archetype! We are glad to hear that Theme Updater Plus was able to streamline the updating process for your shop! All the best, Out of the Sandbox
March 16, 2023
Love the OOTSB team and products. This updater app makes it super easy to implement new theme versions. We've used the Turbo theme for four years and love it.
Hi Flush Packaging team! Theme Updater Plus is a must-have for updating your theme to the latest version, and cuts out so much of the heavy lifting that theme updates typically have. Thank you for your review, and we are glad to hear that you updated to the latest Turbo theme! All the best, Out of the Sandbox
March 15, 2023
They are one of the best in the industry right now, with excellent products and top-notch customer service, and their themes operate without a hitch.
Hi Très Elite team! So glad to hear that you were able to streamline your updating experience with Theme Updater Plus and that our support team was able to help out! Thanks for taking the time to leave a review! All the best, Out of the Sandbox
March 8, 2023
It works just fine. Thumbs up. You can contact support in case you have any issue and they WILL help.
Hi viagu.de team! Thank you for leaving a review of Theme Updater Plus - we are glad you were able to use our app to help streamline the updating process! Do not hesitate to reach out to our support team if you need any assistance with future updates! All the best, Out of the Sandbox
March 7, 2023
DON"T USE. BROKE MY SHOPIFY STORE. OUR SLIDESHOW, PRODUCT PAGES. SITE SPEED, PAGE LOADING, CHECKOUT.
Hi Universal Truck Parts Shop team! Thank you very much for your feedback - we are always looking for ways to make our app better! Theme Updater Plus does not make any changes to your live, published theme - instead, it creates a new, unpublished version of your theme for you to review in your theme library. When updating your theme to OS 2.0, all content, such as home page content, will need to be rebuilt. This is a one-time process required by Shopify to align with new templating standards. You will still be able to use the Theme Updater to help streamline your updates with future releases. Although Theme Updater Plus does have the ability to transfer over customized code, customizing code can still result in some issues, and more complex customizations will need to be manually transferred over to the updated theme file. All the best, Out of the Sandbox
Feb. 16, 2023
Theme Updater was very easy to use and extremely user friendly! Great app and great customer support.
Hi Luke Adams Glass Blowing Studio team! Thank you for your review of Theme Updater Plus - we are glad that you were able to update your theme with Theme Updater, and that we were able to help support you in the update process! All the best, Out of the Sandbox
Feb. 14, 2023
Our Turbo theme was 5 years old and 4 major versions behind the latest release. We purchased 1-years subscription to the Theme Updater and it handled the update extremely well. There was a tiny niggle with some drop-down styling but OutOfTheSandbox Support team jumped on it and it was sorted immediately. Well done guys and thanks for your amazing support.
Hi London Advanced Motorcyclists team! We really appreciate you taking the time to leave this review! Theme Updater is an awesome way to simplify the update process and we are glad to hear that you were able to update your Turbo theme to the latest version! All the best, Out of the Sandbox
Feb. 10, 2023
I needed help updating my impulse theme, which has a lot of customizations. I tried the 14-day trial and ran the first update with it. Since the fonts weren't updated and I was very unsure about it, I contacted the support: Corey helped me extensively within a day and even did the update himself! He answered all of my questions in great detail - that's why I'll buy the theme updater app after the end of the trial. BTW: the font problem was a theme problem and is now fixed.
Hi Codeso Living team! Thank you very much for your feedback! We are glad to hear that updating your Impulse theme with Theme Updater Plus went well, and that our support team was able to help point you in the right direction for your customizations that needed to be re-added into the new theme update! All the best, Out of the Sandbox
Feb. 6, 2023
I love the Theme Updater app. I'm using with Pixel Union 'Atlantic' Theme. We have paid for app, and most customisations transfer over. Any that don't I can usually sort out with Support. Makes life so much simpler!
Hi Peggy Porschen Cakes Ltd team! Thank you for taking the time to leave your feedback! We are glad to hear that you found updating with Theme Updater Plus helpful, and that it was able to simplify the updating process! All the best, Out of the Sandbox