Tidio ‑ Live Chat & AI Chatbot

Great app

Tidio has been a great addition to my Shopify store. The setup was super quick, and the live chat + automated replies make customer support so much easier. The interface is clean, and everything works smoothly with Shopify. Really helpful app and highly recommended!

Tidio is the Best chatbot in the world!!!!

It gives you affordable, AI-powered customer communication. Helps to streamline workflow.

Tidio has been very helpful for my store Liquid Gold 1 Therapy Oil.

The best AI livechat out there is TIDIO, I wish they can make their plan a little more affordable, however I love it as its the best app to collect emails via the interactive bot.

Arbeiten jetzt seit fast einem Monat mit Tidio und Lyro Chat AI und sind begeistert. Einfaches übersichtliches Dashboard, schnellen Einarbeiten und der Mehrwert der 24/7 Erreichbarkeit für unsere Kunden ist einfach mega.

La app Tidio me ha ayudado a que mis clientes aprovechen cupones de descuento y dejen su correo electrónico.

Good UI, Fast and Efficient. Just what you need for cutomer service. -1 star because needs some improvement and better customer reply time.

We’ve been using Lyro AI through Tidio on our Shopify store and it’s already taken a huge load off of customer service. It handles the bulk of repetitive questions about shipping, orders, and meal details so our support inbox stays way cleaner. Training it on our FAQs and pages was straightforward and ongoing, and customers get fast, accurate answers even after hours. Overall it feels like having an extra support rep who never sleeps and keeps getting better the more we use it. It's also a great lead generation tool and they're still innovating.

Great AI customer service. Does everything we need it to.

Tidio has truly transformed the user experience on our Shopify webstore - answering most of the queries without agent intervention, we are just starting to earn all of the powerful features that will transform our interaction with potential and existing customers - highly recommend !

The AI Chatbot saves us soooo much time answering all the common questions about my products. My team was doing it over email and it would take up ALOT of our day. Now that we've input the knowledge, the AI system answers all the simple questions so easily.

Good overall. A bit pricey for AI Chat conversations. Backend settings is robust and has many features to dial in your website chat capabilities.

Easy to use, and helpful for our user experience

Great! Im very satisfied!

From day one I was pleasantly surprised at the performance of my chat box using Tidio. Truly the platform of choice.

This was super easy to set up and is very user friendly exactly what I was looking for.

Setting up Tidio was incredibly easy. The installation took only a few minutes, and the chat widget integrated seamlessly into our Shopify site. I was impressed by how intuitive the dashboard felt — clean, modern, and simple enough for any team member to use without much training.