Tidio ‑ Live Chat & AI Chatbot

Great app! only been using a week and already love it!

amazing solution, the best one for shopify chat

excelente

Application fluide, idéale pour répondre avec précisions et réactivité à des clients particuliers ou professsionnels. Mieux que ZENDESK, et plus ergonomique.

The best part is that Tidio combines live chat with automated chatbots. When I’m not online, the bot answers basic questions about shipping, delivery times, or returns. This saves a lot of time and still gives customers quick answers.

the best app

Super Tool!

Looks really promising, our customer service dpt is over the moon.

Still trying out the app..and so far so good. So easy to use and makes a better customer experience. Highly recommend.

Great for putting everything for customer service in one place.

Setting up the integrations with your different platforms is easy and straight forward. It helps if you set up a knowledge base, but it's not required. The system will actually identify questions it doesn't know the answer to and attempt to answer them based on responses you provide to customers through the platform. It will ask you to review additions to the knowledge base as new questions and answers are discovered. The AI responses feel more natural than a lot of other AI tools I've seen. The responses become tailored to your environment pretty quickly, too. Overall, great product.

Great app. Easy setup. Fair Price

really saved my time

So far it has been working as intended

Muito bom, o Lyro responde as perguntas de forma leve e bem embasado. Fácil de utilizar e implementar.

Excellent

Beyond expectations!