All reviews

Rating Breakdown

  • 5
    85% (966 ratings)
  • 4
    8% (94 ratings)
  • 3
    1% (15 ratings)
  • 2
    2% (22 ratings)
  • 1
    4% (45 ratings)

Reviews with Text

  • 93% (1,057)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 30, 2024

Nice app

Using app

2 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for this great review :)

5 / 5 Share

Oct. 28, 2024

every store needs a chat function and this one is great with good support

Store

Anhem

Using app

Over 3 years

Total reviews

22

Average rating

4.9

Developer Reply

Hello there, this review made our day!

5 / 5 Share

Oct. 18, 2024

Vielen Dank an den Support Miguel unter anderem die bei offenen Fragen geholfen haben. Alles in allem eine App die ich weiter empfehlen kann.

Store

GoezPri

Using app

About 6 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 30, 2025

Very good chat app. It is an essential feature for any business.

Using app

Over 8 years

Total reviews

8

Average rating

5.0

Developer Reply

Thank you very much for your kind words!

5 / 5 Share

Oct. 8, 2024

A superb customer service team, very patient in helping me out with my issues.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there, your review truly made our day! :)

5 / 5 Share

Oct. 2, 2024

Always a help. Thanks so much.

Using app

About 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for your feedback!

5 / 5 Share

Sept. 20, 2024

shout out to my man Arek for being such an angel 10/10

Store

Nupo SA

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much, Arek is trully amazing!

5 / 5 Share

Sept. 18, 2024

I am proud to say that Tidio has excellent customer service and is an outstanding app.

Store

Myacra

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for this feedback, it made our day to know you're satisfied with our support, it means a lot to us!

5 / 5 Share

Sept. 17, 2024

Using app

27 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for your great review!

5 / 5 Share

Sept. 13, 2024

Store

Teto

Using app

About 23 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the amazing review!

5 / 5 Share

Sept. 11, 2024

Really effective support in my case with a very fast response time.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your feedback! We aim to provide the best support possible and we're glad we're successful!

5 / 5 Share

Sept. 6, 2024

the app is great, helps a ton, it makes your business easy, help you generate more sales, and help you manage your team well.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! It's amazing to hear Tidio helps you with your everyday work :)

5 / 5 Share

Sept. 5, 2024

New to the service and going really well so far.

Store

Embos

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for this amazing review!

5 / 5 Share

Aug. 21, 2024

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for this amazing review!

5 / 5 Share

Aug. 9, 2024

My experience with Tidio Live Chat & AI Chatbots has been a transformative journey in streamlining customer communication and enhancing website engagement. Initially, I was drawn to Tidio for its user-friendly interface and comprehensive feature set, catering to both live chat and chatbot functionality.

Store

Velozzo

Using app

24 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Hello there! We appreciate you taking the time to leave this review, we're happy to know Tidio serves you on many levels!

5 / 5 Share

Aug. 9, 2024

I wanted to take a moment to express my gratitude for the outstanding support I received from Arek at Tidio. He was incredibly patient and went above and beyond to help me reposition Tidio using custom code. As someone who isn't well-versed in CSS, I greatly appreciated his willingness to guide me through the process step by step. Thanks to Arek's expertise and dedication, I was able to achieve exactly what I needed. His exceptional service truly made a difference, and I'm so grateful for his help

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this amazing review! Arek is truly a gem!

5 / 5 Share

Aug. 5, 2024

Bot is working well so far. Tidio team is nice and responds promptly via chat when we need assistance.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you so much for your review. We're thrilled to know you're satisfied with our product and support we offer.

5 / 5 Share

Aug. 8, 2024

The customer service of tidio is so good.

Store

HINOMI

Using app

About 1 year

Total reviews

3

Average rating

2.7

Developer Reply

Hello there, thank you for this amazing review!

5 / 5 Share

Aug. 4, 2024

exactly what i need

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello there! Thanks a lot for this amazing review, we're happy to know Tidio meets or even exceeds your expectations as a customer support platform :)

5 / 5 Share

July 22, 2024

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for this excellent review!