Tidio Live Chat & AI Chatbots
Boost your Shopify store with Tidio Live Chat & Chatbots
Rating
4.7
feedback
1,924
chart
#338
All reviews
Rating Breakdown
Review RSS Feed
Jan. 27, 2022
Large store, mybrickwall.co.uk 1.4mil turnover, Tidio is more then capable of delivering on our store. Used plenty of others and would say this is the most advance yet easy to use. Also it is the most expensive but, for the features you get its worth the money. (you pay for what you get)
That's such valuable feedback, thank you very much! We hope you enjoy all the new features we plan to add as much as the ones we already offer!
Jan. 26, 2022
nice，It's very easy to use, I recommend everyone to download it, it's a good app。The service also responded quickly.
Thank you so much for your feedback and for recommending Tidio to other users!
Jan. 26, 2022
Add this info, somewhere;; anywhere;;; "Please note, when on a developer Plan, upgrades to our App aren't permitted. Please subscribe to a paid Shopify plan" this was my issue and I couldn't figure it out for the longest time haha
Thank you for the five stars and for your comment! I'll pass this on to the relevant team, we'll make sure this disclaimer is added. Sorry about the trouble!
Jan. 25, 2022
Very happy about this. It allows us to efficiently communicate with our customers in real time, which in most cases leads to sales :)
And we're extremely happy that you've found our app useful, thank you very much for your five-star review! It really means a lot!
Jan. 25, 2022
Fast and friendly service, would definitely recommend. other Chat applications can not even be half of this application. Thank you Patrick. Thank you Tidio
Oh, wow! Thank you so much for the top rating! We greatly appreciate it. :)
Jan. 24, 2022
Excellent app, is super useful that you can make easily your own chatbots. You should try it! thank you for the free trial.
Thank YOU for giving us a chance, we're excited to help you grow your business! The 7-day free trial of the unlimited version of the app is added to every single new account automatically, and we absolutely agree everyone should give it a go!
Jan. 24, 2022
Awesome Application! Nothing but 5 Stars here ! Amazing and the most useful chat bot for Shopify Sellers
Wow, thank you so much for the glowing review! We're very happy you've found Tidio useful, it does make life a whole lot easier. :)
Jan. 21, 2022
Trying to connect with the customer. Doing it at the front end with a very flexible message is nice. Thx, Tidio.
You're most welcome, and thank YOU for giving us a chance and for this amazing review! We really appreciate it!
Jan. 20, 2022
It is very helpful for the contact with users which can directly communicate with you or with your chatbot
Thank you for the review! It's great that Tidio has made communication between you and your customers easier!
Jan. 20, 2022
very very good service love to work with it from the first minute :) also easy to handle and very individuell
We're so glad to hear you love working with our app! Thank you for the five stars!
Jan. 20, 2022
Super helpful customer support with detailed explanation. Very attentive to my every questions. Just discovered more feature and will try to implement these features.
Thank you for the kind words! :) It's great that you've been open to discovering additional features, we're sure they'll benefit your business!
Jan. 18, 2022
I used it to help improve customer interaction and engagement. It was easy to integrate and deploy throughout our small company.
That's such valuable feedback, thank you! We're very happy our product has helped your business!
Jan. 18, 2022
Tidio is definitely the best chat widget tool in shopify app store, at the moment the basic plan is enough for us, we probably will upgrade our plan in the future when we have more staffs. Also many thanks to Chris, he is so kind and helped me solved my problem.
Thank you so much for the top rating, and we're very glad to hear the basic version of our app meets your needs! And Chris is indeed lovely. :)
Jan. 17, 2022
I enjoy the notification preferences. Along with the pro package. I like the abandon cart feature too.
Thank you for the review, I hope you will find many other features you like as well in the future!
Jan. 17, 2022
It's a nice app. I love that it is free for a number of uses. It could use some technical fixes especially on the mobile app. Their staff is great in offering assistance.
Thank you so much for the feedback, it helps us understand how our tool can be more effective. It would be great if you could provide us with a bit more detailed info at [email protected]. Thanks!
Jan. 17, 2022
Easy to navigate but can be more organized in the inbox section. Looking forward to new upgrades though.
Thank you for the review and the feedback - in case you'd like to discuss it further, please contact us at [email protected].
Jan. 14, 2022
Free app that has alot of good uses!! I am very happy so far - I just installed yesterday but it has been going very well!
Thank you fr the review! We hope that our app helps you grow your business further!
Jan. 14, 2022
We use this app to give our customers to get live support in case they have any questions about our products. The use case is given and the functionality Tidio offer is fantastic. Highly recommend!
Thanks for the five stars! Glad to hear you enjoy using Tidio!
Jan. 13, 2022
I had problem to have access on the app via my website and my problem was solved very quickly. I highly recommend it. thank you
Thanks for your review! Our Support Team really is the best. :)
Jan. 12, 2022
This app is a great addition to my business & customer service is super efficient & goes above and beyond!
Thank you for the perfect score and the great feedback! It means a lot!