Tidio ‑ Live Chat & AI Chatbot
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Stopped working after 2 years didn't bother to figure out why I just asked customer to a service to delete my account
not bad. but I can't receive messages instantly through your web now. and min 100 characters are difficult to attach. thank you.
App fantastica, l'unica app adatta e consigliata per comunicare con i clienti in modo semplice e veloce. Supporto tecnico veramente ottimo e veloce a gestire e risolvere qualunque problema. Super consigliato!!
Hello! Thank you so much for your amazing review! We're really happy to read that you enjoy using Tidio! And we're really glad that our Support Team has been helpful. :) We hope that you'll continue using Tidio!
Amazing App and very good support! I always get to chat with an expert when I have a question and they always answer me very fast. Gladly recommend!
Thank you so much for your amazing feedback and for the recommendation! We're also very happy to read that our Customer Support Team has helped you. :) Should you need any assistance, you know where to find us!
Tidio is very easy to use and the support is excellent! I would highly recommend Tidio to anyone that needs a live chat widget on their website.
Thank you for the fantastic feedback and the fact that you would (and hopefully will) recommend us :) Should you need any additional support, just let us know!
Non la stiamo usando da molto, ma per il momento sembra estremamente funzionale e il support è molto veloce e disponibile.
Thank you for your review! We hope that you'll continue using Tidio for a long time. :) And if you need any assistance or have any questions -- you know where to find our Customer Support Team!
Awesome app for direct chatting with customers. Also the support team is so patience and kind. Thanks Marianna.
Howdy! Thank you so much for your amazing review! And thank you so much for your kind words, we're really happy to read that you're satisfied with our Customer Support Team! If you need any assistance -- you know where to find us. We will also pass on your message to Marianna. :)
I can only sing praises about this amazing company. Always available and never had any issues with their service.
Thank you so much for your wonderful review! And thank you so much for your continuous support! We'll keep improving Tidio every single day!
Great app, has simple navigation, and provides the metrics I need to understand customer volume of inquiries.
Hi there! Thank you for the amazing review! :) We are glad to hear you like using Tidio and you know you can always count on us to help!
ShopiifyのデフォルトにもIndexというチャットツールが付いているのですが、体感上はこのアプリに課金するだけの価値はある印象です。 比較してレビューします。 - Inboxでは、チャット中の未送信テキストが見えないが、Tidioでは見える - Inboxでは、チャット中のお客様が見ているページが見えないが、Tidioでは見える（お客様の言葉が足りないときに、商品ページを見ると分かりやすい） - Inboxでは、複数サイトの切り替えが非常に面倒だが、Tidioはそうでもなさそう（試してはいない） - Inboxでは、Botの自動応答フローが非常に簡易だが、Tidioはかなりきめ細かくスムーズな会話の流れが作れる といいところを書いてきましたが、不満がないわけではありません。 - UIは日本語化されていない - 瞬間的に表示されるメッセージも英語のみ（お客様がびっくりしそう） - 送ったメッセージを訂正／削除できない 以前に比べて通知が強くなり、送られたメッセージに気づかないケースは激減しました。 また、お客様に見えるメッセージがごく一部英語なのが多少気になりますが、まあ致命的ではないかな・・ 全体としては。課金する価値が充分あるアプリです。
Tidio is a really awesome app, terrific and fast customer support! Truly recommend dowloading it :-)
Thank you so much for your kind words and for the recommendation! It truly means a lot to us! You can also always count on our Customer Support Team -- we'll always be there if you need us. :)
The support team are super helpful and their service absolutely improve our customer experiences. Thank you so much as always!
Thank you so much for your positive review! We are thrilled to read that our Customer Support Team has been of help to you and you can always count on us should you need any assistance! :)
Disponible, à l'écoute et très investis dans la recherche de solution. Un grand merci à eux pour leur aide
Hi there! Thank you so much for your positive feedback:) We are happy to know that you are enjoying the experience with Tidio so far. Chris
there are a lot of extra benefits you can use with tidio that other platforms don't have. I am just getting started with it but have been pretty impressed so far
Hi there! Thank you very much for your kind review:) It's great to know that you like our app so far. Please let us know in case you have any questions. Chris
Helpful app, top-rated support! The chat is helping me to be in front of the customers anytime! Thank you!
Hi there! Thank you very much for the great review :) We're happy to hear that Tidio improved your website experience. Let us know if you have any other questions.
Great and friendly support, the team responds quickly and is very helpful. I recommend this app.
Thank you kindly for the positive feedback! We do our best to help when we can! Thank you for recommending Tidio!
Great customer support from Mike, would highly recommend the app for a live chat solution. Will solve any teething issues you may have.
Thank you kindly for the lovely feedback! It was my pleasure to help you! Hope it will be smooth sailing from now on! Mike
Tidio requested that I review their plugin. The app barely works so my employee uses it in a browser tab. It works but could be a lot better.
Ah.. so sorry to hear that you have problems with our desktop app. I'm glad there are no problems with the browser version. I will reach out to you via email and try to troubleshoot the app problems. Olek - Tidio.
Great app! It does everything I need and the customer service if you have any questions is very quick.
Thank you for the awesome review! You can always count on our Customer Support staff to do their best to help with any issue that may come up!
the best and awesome customer service been using this chat for almost 3 years now! They are very attentive to customer service as well and always respond right away when they are open
Hi there! Thank you for the great review :) We are glad to hear you like the app and you know you can always count on us to help!
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