Tidio Live Chat & AI Chatbots
Boost your Shopify store with Tidio Live Chat & Chatbots
Rating
4.7
feedback
1,924
chart
#376
All reviews
Rating Breakdown
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Aug. 30, 2021
Great team, very helpful! I met an issue withe language translate and the team helprd me to display my chat on the language browser
We are really glad we could help. Thank you for the five stars :)
Aug. 30, 2021
Customer service is great. Whenever I come up with a question, they always can respond quickly via live chat.
Thank you so much for the review! Please tell us what we could do to get 5 stars one day, we would love to hear your opinion. You can reach me directly at [email protected].
Aug. 27, 2021
Just awesome, the best chat app!! i have this on my store and i can talk with new costumers and the old ones that came from facebook :)
We are glad that you enjoy our integration with Facebook. Thanks for the 5-stars :)
Aug. 27, 2021
I used this app to communicate with the customers and engage them in little surveys to gather information. Very helpful. Good customer support!
Hey, thanks a lot for the review! Great that you were already able to collect some leads using Tidio :)
Aug. 26, 2021
Great app and great customer service! This is our go-to for customer chat and communication. The app has great analytics and attribution visibility. This month we did an additional $2K thanks to Tidio :) We'll worth the cost
Thank you so much for the kind words! :)
Aug. 26, 2021
App fatta molto bene, fornisce già parecchi modelli da cui partire. Permette di fare tutti i test del caso, si impara rapidamente. Unico consiglio forse fornire più indicazioni in fase di costruzione del chatbot.
Grazie mille per la tua recensione e per il tuo feedback! Faremo in modo di migliorare le nostre guide sui Chatbot in modo che siano più facili da usare per tutti :) Saluti! Thank you so much for your review and for your feedback! We will make sure to improve our guides about Chatbots so they are easier to use for everyone :) Cheers!
Aug. 25, 2021
great! I ask them something and they were very nice and quick. Great job! It is a good way to chat with custommers.
Thank you for your kind words! We really appreciate your review
Aug. 25, 2021
Works well, very happy with it. Lots you can do and its helping us get customer emails. Overall happy and good support
Hey! Thanks a lot for the review and the perfect score. We are happy that our product is already helping you with your business
Aug. 24, 2021
This app is great! Reasonable pricing with amazing pre-made chatbots template. Great Customer Support.
Glad to hear that you enjoy our product! Thanks for the review :)
Aug. 24, 2021
Tidio chat is the most affordable & flexible chat program for a small business. Before using this, we tried Zendesk and found its functions too segmented and adds unnecessary barriers to the workflow, i.e. "Chat" and "Bot" is two completely separate functions which you needed to pay siginificantly more for in Zendesk. Now, we only use Zendesk for email tickets and Tidio for chat. This seems to be the best solution for us for now.
Thank you for the amazing review, we really appreciate it! Enjoy your Tidio
Aug. 24, 2021
This app has really helped us increase our conversions. Highly recommend. Visit Elixirshots.com if you want to check out our automation with Tidio
Thank you for the 5-stars! We are happy to hear that Tidio is already proving to be useful in your business :)
Aug. 24, 2021
Fantastic app. Adds a lot of value for your customer service + Their support staff is quick and really helpful!
We really appreciate your review! Thanks a lot for the kind words :) Feel free to always reach out for help
Aug. 23, 2021
it's more convenient than FB messenger, I think. And the customer service is there every time!!!!!!!
Thank you for the 5-star review! We are happy that you feel like you can always count on us :)
Aug. 23, 2021
Love Tidio, we've been using it for a few years now, great customer support, great features, great price. 100% recommend.
Thank you so much for your kind words and a 5-star review :) Enjoy your Tidio!
Aug. 20, 2021
j'aime beaucoup cette application elle est gratuite et même le support d'aide est excellent et rapide.
Merci beaucoup! Thank you for your review! :)
Sept. 15, 2021
Excellent app with free plan is very very nice, I want to advise all website owner use this application to help your customers and give him a professional services. Thanks Tidio, thanks for agent
Thank you for recommending us and for the great review! Enjoy your Tidio
Aug. 18, 2021
Love this app for tracking how visitors browse through my website. As a newbie Shopify website I like to know what products interests my customers and tidio lets me do that. customer service was A+ too. Thank you Jan!
Thank you so much for your kind review! Glad you are enjoying our features and are able to utilize them effectively :) We will also make sure to compliment Jan! Thank you
Aug. 17, 2021
Great app. great tool for conversion. Our company just bought a plan that can initiate email marketing. looking cool
Thank you so much for the 5 stars :)
Aug. 17, 2021
Snelle service bij vragen en echt een goede tool om een live chat aan je webshop toe te voegen. Deze chat werkt voor mij echt enorm goed. Een echte aanrader dus!!
We are happy to help! Thank you for using Tidio :)
Aug. 17, 2021
Excellent customer service! Above and beyond! Adam helped me work out an issue with integrating Tidio with Shopify. Took a long journey to find the culprits but we did it and he was patient and helpful. The app is amazing so far. We got it mainly for live chat and it is perfect! So much faster and better than Shopify Inbox. Tidio is in a different plane of existence if you compare it to Shopify Inbox. Not even close. Super fast load times and instant messaging across platforms. Looking forward to the integration of Instagram and Telegram (hopefully) someday. I highly recommend it!
Thanks a lot for your kind review! We will make sure to let Adam know about your praise :) Thank you for using Tidio and have a nice day