Tidio ‑ Live Chat & AI Chatbot

I just downloaded this app and it was an instant success! One of my customers immediately started chatting with me right from the website which made the experience much more memorable. I added my name and photo to the chat box so customers know they're speaking with me directly (my business is still small enough for me to do that). Long story short, I made a sale and that customer loved the experience so much she promoted my online shop on her Facebook page. I also programmed my hours so the widget is only active M-F, 8am-6pm. Get it, you won't regret it. You can check out my website to see what it looks like: www.mabelleprovence.com

I downloaded Tidio at the recommendation of a friend to use its chat bot services. I have also used the marketing campaign service and find it to be a very easy app to use, very professional and clean looking too. I especially want to give a shout out to their customer service, which is TOP NOTCH! Their agents are very quick to respond and knowledgeable about the app. Really, really appreciate all their help. Highly recommend Tidio to any small (or big) business looking to play around with a these sorts of features on their website.

This is such a great app. I am on a free plan because we are also a startup and don't have the kind of fund to upgrade. But, we are already seeing conversions visa this app. Highly recommend it.

I love all the features and what you can do with this app. It's more than just a chatting app, you can build so many custom bots and it's so much fun playing around with them!

Support was quick to respond and help us track down an issue with one of our profiles. Highly recommend!

I used this app to improve my customer service process, a very user-friendly app even for beginners!

I was a little bit sceptical about whether it would help the store and how easy it would be to setup. I LOVE TIDIO! Wish I had done it ages. Really helps with conversions and a doddle to set up. Monthly cost is fair too :)

I started using the app today, so far everything is very usefull, easy to use and everything looks appealing.

This app is amazing and love all the ways you can customize the experience. Love the desktop/mobile app features that provide flexibility to respond promptly anywhere I am. Also, the service for this app is AMAZING. It's actually my favourite part of it! Love being able to talk to real people when I'm in need of help and they address all of my concerns. Thank you !

We really liked the ease of automation, customisation that Tidio is able to provide hence we installed it in all our e-commerce sites. However it is disappointing that the charges have skyrocketed from $15 per month for triggers to 5K users to now $18 per month for 1K users. We only found out because we got notification that we don't have any more triggers left for this website and we were surprised as it didn't happen to the other site. And if we were to upgrade to 5K users we will be paying $45 which was 3 times the original amount we paid previously. It was a rude shock to us and this price difference makes it very difficult for us to want to continue.

Amazing app, i'm enjoying it and it definitly get you more leads, more engagement and more interaction with your clients, especially the chat bots. I'm very satisfied and absolutly recommend it :)

I've used Tidio before and just installed it again for my busy Christmas Season. Now more than ever customers want quick answers and Tidio is easy to use both on the desktop and on my phone.

TIDIO helps to communicate with our clients better and faster. The good thing is - it's really easy to use. Thanks!

Excellent interface and options. The dahsboard looks clean and easy to operate. I really like that everything is highly customizable, which is a great feature. Fantastic support by the developers. I am very pleased with everything so far!

The Chat Bot lead generator, Communicator and Email all in one integration is amazing! It is 100% worth the money. Great app and even better customer service.

So far this app has been great! It saved a sale that we would have lost within the first 10 minutes of us setting it up.

I really like this app, it's reliable, easy to use, easily customisable and improves the customers experience. I have tried other apps and always come back to Tidio.

Extremely well designed and thought out — they did this right! It was a great experience interacting with our first customer just a minute ago and then seeing that person start to checkout. We are still adjusting a lot of things with our site to reduce friction, and it's nice to have a little site helper always there to cover the bases. Thx Tidio folks!!

fantastic app i gained so many customers using this app and its convert so well. i sealed so many deals chatting with the customer immediately Tidio chat alert me

Having Connectivity issues where settings would not save, would not load, etc. Now I cannot even open the app, cannot deactivate the chat bot