Tidio ‑ Live Chat & AI Chatbot

Jan. 28, 2020

I think this is the best live chat app out there. It's super streamlined and easy to use. It has really helped us up our customer service game.

Jan. 27, 2020

We have just installed Tidio and so far so good. The app looks good on my website and I particularly like the easily accessible support, which is very good. They use their own product and that helps to make me confident the app will work for us. The only thing that I am not 100% happy with is having to pay extra for chat bots, which I feel should be part of the service and leaves a bit of a bad taste in my mouth.

Jan. 11, 2020

Great app! Exactly what I was looking for. Easy to set up and use, and lots of added features and benefits.

Dec. 31, 2019

It was very simple to install and we reached out to customer service (via chat) for what we thought was an issue but turned out to be user error (on our side)...They were very nice and very responsive. Very much a refreshing change to how chats normally go.

Dec. 18, 2019

What can I say, installed the app, set it up and within the first 24 hours we had almost £2000 in sales resulting from the live chat. Worth every penny, first impressions a superb app!!

Dec. 3, 2019

This App is really good and super quick, the best one out there. Great features and user friendly on both sides.

Nov. 29, 2019

Amazing! I chatted with Arik from the Tidio Support and he helped me to setup the complete app. Love it so far, it's working great and the visitors enjoy it as well.

Nov. 21, 2019

Tidio live chat is so so helpful and the group is very supportive they will help you anytime if you have issue or problem on the apps I strongly recommend this to all shopify shop owner.

Nov. 12, 2019

I used this app for my online jewelry store Studio L Jewelry. It is the PERFECT solutions for collecting leads, giving discounts, helping customers, and anything else you need for engagement on an e-commerce site. It's so easy to use and brilliantly designed. Don't have a e-commerce site without it!

Nov. 11, 2019

Just added it and it seems like a great tool for my online store stivali.us Happy to see that I can get in touch with any client at any time; and that if I am not available they can still get help. AMAZING!

Nov. 1, 2019

I've been using Tidio for about a year now. I've never had an issue with it and it has let me set up bots to manage customer service without me intervening. Support has always been great, Olek and the rest of the team really go way and beyond to help me get things donde the way I need them. I recently had to downgrade and I was worried I would loose all the work I had done during the past year. I was happily surprised to know I could keep the free plan. My bots and all my settings are kept intact though the chatbots will be limited to reach 100 unique visitors a month. Tidio is one of the best -if not the best- apps I've used. I really recommend it.

Oct. 30, 2019

so far amazing this app gives you what you need with a beautiful and smart interface thanks allot for your effort

Oct. 28, 2019

Love this app! It was exactly what we needed and it helps us communicate more with costumers. There is always someone online to help you with setting everything up too! The chatbots are really helpful as well. In the future it would be cool if the costumer could select what category they have a question about and the chatbot could then assign it to the correct operator. For example we have men's and women's clothing and we just re-assign the operator if one gets a question for the other department. Overall super helpful!

Oct. 25, 2019

I'm currently on the free plan. This app is great, it's easy to set up, and I love that I can use it to interact with my customers via the app on my iPhone. It's a must!

Oct. 17, 2019

Great chat app and amazing support team. They helped me change the location on the button and they are always there for any question.

Sept. 26, 2019

We are happy with this app. It's easier for customers to contact us. We can set chatbots and business hours for the chat and chatbot. Thank you for offering a free plan, that's very helpful for small business.

Sept. 25, 2019

Makes a big difference for me. Acquired a few valuable leads thru this nice App. Upgrade for 15$ was necessary quite soon (free won't last very long) but that's fair for such a well-designed App. Support deserves 6 stars! Keep up the great work!

Sept. 25, 2019

Great tool, it helped my store to get more sales. Ideal to solve those little doubts of the cleintes and close the sale.

Sept. 24, 2019

Incredible software that generates leads like mad. Also great customer support. I'm a lifer with Tidio

Sept. 17, 2019

really great app, cannot fault it! improves sales as customers can get answers straight away and the ios app is great too. see it live on our personalised and ashes memorial jewellery site www.annalise.co.uk