Tidio Live Chat & AI Chatbots
Boost your Shopify store with Tidio Live Chat & Chatbots
Rating
4.7
feedback
1,924
chart
#375
All reviews
Rating Breakdown
Review RSS Feed
Oct. 1, 2020
Cette application est est top avec une équipe solide pour le SAV. A utiliser avec une équipe ou sans car possibilité de créer de bots
Thank you so much for the 5star review! :)
Sept. 27, 2020
This chat app is a MUST HAVE. I originally used Shopify PING and this one is 10x better and the FREE PLAN is perfect for 90% of small businesses. I have been using it for over a month on the free plan and I love it. What sealed the deal for me was they have a desktop app that perfectly syncs with the mobile chat app so I can respond to customers both on my phone or my desktop while I am working.
Using app
4 months
Total reviews
2
Average rating
4.5
Thank you so much for the amazing words! We are proud to be a part of your business :)
Sept. 27, 2020
i used this app and it was just perfect, it helped a lot with reaching customers and the design was great and responsive, highly recommended, dont miss it
Thank you so much for your opinion and 5 stars! :)
Sept. 26, 2020
I'm enjoy to use this app and it's very powerful. Although no one has talked to me yet. I hope it is useful to me and I will upgrade my package if necessary.Thank you.
Thank you so much for the 5 stars! :)
Sept. 24, 2020
We really liked the ease of automation, customisation that Tidio is able to provide hence we installed it in all our e-commerce sites. However it is disappointing that the charges have skyrocketed from $15 per month for triggers to 5K users to now $18 per month for 1K users. We only found out because we got notification that we don't have any more triggers left for this website and we were surprised as it didn't happen to the other site. And if we were to upgrade to 5K users we will be paying $45 which was 3 times the original amount we paid previously. It was a rude shock to us and this price difference makes it very difficult for us to want to continue.
Sept. 22, 2020
Amazing app, i'm enjoying it and it definitly get you more leads, more engagement and more interaction with your clients, especially the chat bots. I'm very satisfied and absolutly recommend it :)
Thank you so much! We are glad you like Tidio so much :)
Sept. 22, 2020
I have just started using this App and so far quite happy with it. The customer service is quite good and friendly. It's a great addition to our online store to engage visitors and can be customised to match the look of our store.
Thank you so much for the 5stars and the kind words :)
Sept. 19, 2020
It's Very fantastic experience using the Tidio app. Recommend to all to use is user friendly chat bot & email marketing also very awesome. Thanks for the Team ,Tidio. By , ManiVarma www.mysilkyskin.in India
Thank you for the fantastic review! :)
Sept. 17, 2020
Very good app, very good support! Simple and easy to use, but it adds another level of professionalism to the website.
Thank you so much for the review!
Sept. 16, 2020
What can I say? This app is amazing. Super easy to set up and makes our website look amazing and also adds a whole another level of exceptional customer service to our customers. Love it! Definitely recommend :)
Thank you so much for the 5 stars, beautiful and encouraging words for our team! It means the world to us :)
Sept. 16, 2020
I've used Tidio before and just installed it again for my busy Christmas Season. Now more than ever customers want quick answers and Tidio is easy to use both on the desktop and on my phone.
Thank you so much! This is exactly what we were going for when creating Tidio. We appreciate it :)
Sept. 15, 2020
Amazing Chat App. Tested all of the top 5 Chat apps for E-Com and Tidio is by far the best. Best app with high class fast customer support. They have a lot of pre-set solutions you can pick. Sales increased with this app and there is a lot potential to increase conversion rate even more!
Thank you so much for the kind and very motivating words! :)
Sept. 14, 2020
TIDIO helps to communicate with our clients better and faster. The good thing is - it's really easy to use. Thanks!
Thank you so much for the kind words and 5stars :)
Sept. 13, 2020
I like this app, its pretty simple and easy to manage. Mostly used by experienced people and newbie, I was recommended to use it. I am fully satisfied
Thank you for your kind words. I am sure we will continue to deliver and in the future deserve all 5stars from You! :)
Sept. 7, 2020
Great and Awesome MUST HAVE APP... love it and thank you so much. Its a very useful tool to have to help engage your potentials so that you can be more interactive and helps with sales for sure
We are proud to be a part of your business! Thank you for the kind words :)
Sept. 7, 2020
Mi sembra davvero un'ottima app! E' un po' costosa, ma ne vale sicuramente la pena. Un modo davvero istantaneo di formare nuovi leads e ottenere maggiori risultati.
Thank you so much for the 5stars :)
Sept. 7, 2020
Great features! Awesome backend panel, and super fast support. Would be awesome if there was an integrated translation feature for chats. Something that could auto translate from customer to support agent and vice versa. I would literally just hand you all my money.
Thank you so much for the thoughtful review and the valuable suggestion :)
Sept. 7, 2020
good app to use for your bussines and helps my store i recommend that you use for your business.....
Thank you so much for the 5stars :)
Sept. 6, 2020
As a new ecommerce business owner, I loved how straight forward and use-friendly this app is! They guide you through all of the relevant information and give you great tips for improving user experience on your website. I love it!
This is exactly what we going for :) we are very glad you are enjoying Tidio!
Sept. 5, 2020
Excellent interface and options. The dahsboard looks clean and easy to operate. I really like that everything is highly customizable, which is a great feature. Fantastic support by the developers. I am very pleased with everything so far!
Thank you for reviewing our app! :)