Tidio: AI Chatbot & Live Chat

We have been using this app for around a year. It has a lot of functionality and provides a direct channel to communicate with the customers. https://minimepreloved.com.au/

We've tried a number of different chat applications, help desk and CX management tools. I really like Tidio more than the others. The UI is top notch, the bot feature is great, the integrations work well and the pricing is reasonable.

We can't say enough great things about this app. It is easy to use, especially the app. Highly recommend.

I love this app! It was recommended to me by our web designer. We used it for about two months and then I had some customization I wanted to add after becoming familiar with it. The chat app on the Tidio page helped me create a custom response bot for when I was unavailable and even helped me set up a Zapier Zap to send responses directly to my email. Amazing!

I think this is the best live chat app out there. It's super streamlined and easy to use. It has really helped us up our customer service game.

We have just installed Tidio and so far so good. The app looks good on my website and I particularly like the easily accessible support, which is very good. They use their own product and that helps to make me confident the app will work for us. The only thing that I am not 100% happy with is having to pay extra for chat bots, which I feel should be part of the service and leaves a bit of a bad taste in my mouth.

Great app! Exactly what I was looking for. Easy to set up and use, and lots of added features and benefits.

This App is really good and super quick, the best one out there. Great features and user friendly on both sides.

Amazing! I chatted with Arik from the Tidio Support and he helped me to setup the complete app. Love it so far, it's working great and the visitors enjoy it as well.

Tidio live chat is so so helpful and the group is very supportive they will help you anytime if you have issue or problem on the apps I strongly recommend this to all shopify shop owner.

I used this app for my online jewelry store Studio L Jewelry. It is the PERFECT solutions for collecting leads, giving discounts, helping customers, and anything else you need for engagement on an e-commerce site. It's so easy to use and brilliantly designed. Don't have a e-commerce site without it!

Just added it and it seems like a great tool for my online store stivali.us Happy to see that I can get in touch with any client at any time; and that if I am not available they can still get help. AMAZING!

so far amazing this app gives you what you need with a beautiful and smart interface thanks allot for your effort

Love this app! It was exactly what we needed and it helps us communicate more with costumers. There is always someone online to help you with setting everything up too! The chatbots are really helpful as well. In the future it would be cool if the costumer could select what category they have a question about and the chatbot could then assign it to the correct operator. For example we have men's and women's clothing and we just re-assign the operator if one gets a question for the other department. Overall super helpful!

I'm currently on the free plan. This app is great, it's easy to set up, and I love that I can use it to interact with my customers via the app on my iPhone. It's a must!

Great chat app and amazing support team. They helped me change the location on the button and they are always there for any question.

We are happy with this app. It's easier for customers to contact us. We can set chatbots and business hours for the chat and chatbot. Thank you for offering a free plan, that's very helpful for small business.

Makes a big difference for me. Acquired a few valuable leads thru this nice App. Upgrade for 15$ was necessary quite soon (free won't last very long) but that's fair for such a well-designed App. Support deserves 6 stars! Keep up the great work!

Great tool, it helped my store to get more sales. Ideal to solve those little doubts of the cleintes and close the sale.

Incredible software that generates leads like mad. Also great customer support. I'm a lifer with Tidio