All reviews

Rating Breakdown

  • 5
    84% (937 ratings)
  • 4
    8% (88 ratings)
  • 3
    1% (14 ratings)
  • 2
    2% (23 ratings)
  • 1
    4% (47 ratings)

Reviews with Text

  • 93% (1,027)
Review RSS Feed Review RSS Feed

4 / 5 Share

Jan. 21, 2017

Muy buena aplicación, el diseño es minimalista y genera confianza a los visitantes de la pagina!

Using app

About 1 hour

Total reviews

1

Average rating

4.0

5 / 5 Share

Jan. 20, 2017

Best chat app I've used. I had some trouble with the setting so I used the live chat and they helped me fix my problem in about 30 seconds!

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2017

Best app i have used , works great on mobile also

Using app

17 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 16, 2017

Great addition to our site! Customer journey and interaction has been super since deploying Tidio!

Store

Sunniva

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 16, 2017

Easy to use. Lots of functionality. Good chat support if you get stuck.

Using app

3 days

Total reviews

15

Average rating

5.0

5 / 5 Share

Jan. 10, 2017

We love it. It's simple to use and helps us secure dozens of more orders per month. I would highly recommend it.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2017

The recent update moved the information about where the customer is. Anyone else struggling with this, you need to zoom right out. It's a pain but to be fair they do take notice of what you say so perhaps this will be fixed soon. I hope so. Apart from that the app is excellent.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 6, 2017

Very easy to use, great features, we really enjoy this app.

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 6, 2017

Even the basic version is extremely useful. Very satisfied.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2017

very helpful service. I decide to buy it when finished my 7days free time. Thank you very much

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 4, 2017

A great app and their support is excellent. Would definitely recommend as it's very easy to use and excellent how it integrates with Facebook messenger and has the phone app. A no brainer!!

Using app

3 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 29, 2016

Awesome app. And great service that had me set up quickly. Can't wait for more functions to be perfected like the multilingual parts. Highly Recommended!

Using app

About 3 hours

Total reviews

9

Average rating

3.9

5 / 5 Share

Dec. 27, 2016

So far I am very happy. I wanted a very simple to use LIVE Chat module to provide instant help to any visitors online. I am sure we will begin to use all of the available features as time goes on. But for now just having a very simple but effective chat program at a very good price is great for us. Thank you!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 19, 2016

I just installed this and been playing around with it, I spoke to Martin from support and I have to say out of all the apps ive used it was one of the best experiences I have had Martin really went out of his way to show me the app and help a new user get started thanks so much

Using app

About 23 hours

Total reviews

6

Average rating

3.0

5 / 5 Share

Dec. 13, 2016

The perfect chat option for my soap company! We love it and couldn't ask for a better chat option for the price! FANTASTIC support too!! They have always been available to help no matter the hour of the day or night.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2016

Easy to install and works! Great thx

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2016

Very easy to use and my customers love it! they are quick to help if I have any questions as well.

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 23, 2016

Great app and great customer service!

Using app

8 months

Total reviews

3

Average rating

5.0

2 / 5 Share

Nov. 21, 2016

Components of this app is great. However, there has been a number of issues like automation deleting on it's own, and the automated emails hounded our customers. One customer told us they received 12+ emails a day! They couldn't resolve this issue. Too many problems.

Store

Fyxo

Using app

3 months

Total reviews

11

Average rating

4.1

5 / 5 Share

Nov. 7, 2016

Great app...had it installed on my site for less than a week and I ended up getting a $700 sale directly because of a chat I had with a potential customer using Tidio. The iPhone app works amazing too and is great for busy business owners who want to provide excellent customer service, but can't be at a desktop computer all day. The support (they use Tidio Live Chat) is instant and great for helping you with any difficulties you encounter along the way. Check out our installation at https://www.freerideboardshop.com

Using app

5 days

Total reviews

2

Average rating

5.0