Tidio ‑ Live Chat & AI Chatbot

A subtle addition to any site that really helps with customer assistance. Works great in free mode as well.

Chefswarehouse.co.uk is a new start-up store running under ultra-efficient process principles. We were looking for a best in class chat app to communicate with customers so Tidio came to our attention - But Hey, we've discovered we can do so much more for customer service & engagement with predefined & editable bots. Looking forward to developing our own customer-friendly AI functionality to stay lean & efficient - and of course customer friendly. So far delighted with Tidio, their help ...and really simple to understand videos. Peter

Awesome app and customer service. It's very intuitive and easy to use. Jose is the best, very helpful, fast and knowledgeable.

Great App to get in touch with your customers professionally and the support is very comprehensive and fast to find the right solution!

I've been using Tidio App for two sites over the past year and half, Great features and automation to drive sales and customer interaction. I am also part of their Facebook group where you can speak directly to their staff. I had a few issues and started speaking to Rafal, 30 mins later.... everything was finely tuned to work nicely between two sites under one account. You can not go wrong with this app because of their crew specifically Rafal. He is a pro and can take your business to the next level. We will always use Tidio because of the customer service they give as well as a great product! Thanks again, Rafal!

As a growing store, we love being available to our customers as much as possible, in an easily accessible and convenient way. While not always the most user-friendly on the back-end, their support is A+ and they always help us get where we want to be.

Oscar is most helpful! They are always on standby and their customer service is fantastic. They answer all of my questions, they jump through all the hoops I set up too haha. Will keep this app forever, it's amazing!

It is very easy to install and works great, I have been using it for a few days and I think I'll keep it for definitely.

I really like this app and would really recommend. It's easy and have all what you need. Greetings ⇒ https://spar-king.com/

A very amazing app i like all the advance feature that it offers very much ahead than any other messenger app here

amazing service from Oscar. I've been so dumb today and he was really patient and guided me step by step :) Thanks!

The app works great. Was facing a little complication during the setup but Tidio live chat was very helpful and solved the issue in minutes. All working perfectly fine now. Thanks

Love this app very easy to use, great interface. Support is 100%, i chatted till 10.30pm. The bot will save us loads of time.

This app is impressive, many features and easy to understand. I recommand it and for his support team, always at your service. Keep going to have more news features!

This does everything I wanted. Just switched over from Intercom and I'm never looking back! So simple to use. Great app!

I use this to be available to customers when i'm not in our store. App is sturdy and reliable, unlike others. Support at Tido also excellent.

Great user interface, fast support via instant chat, has great features in the free plan. Strongly recommended.

I have normally always been religious towards Zopim Live Chat, but i had a look at Tidio and the chat design was very appealing and refreshing. Now besides that, you can't customize it in many ways, to make it fit your website perfectly. There are also a Desktop and Mobile apps, which work very well. The dashboard and interface of the app is also super well done - And now recently i just found out that there are automations in this chat app as well, which looks REALLY promising, conversion wise. Oh yea.. And their customer support A+++

Great app. I even used it to answer a customer's questions from my hospital bed when I was in labour with my daughter. Resulted in a $1,750 sale. LOL.

Not working at beginning, but these guys live chatted with me and assisted solved the problems shortly, assistance very helpful.