All reviews

Rating Breakdown

  • 5
    85% (965 ratings)
  • 4
    8% (94 ratings)
  • 3
    1% (15 ratings)
  • 2
    2% (22 ratings)
  • 1
    4% (45 ratings)

Reviews with Text

  • 93% (1,056)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 23, 2017

had a little issue (totally my fault) contacted their customer service 'of course through their chat option' they me sorted in seconds brilliant 5 star service lets hope i can now do the same through my own site Thanks

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2017

Great App! Very easy to use. I have had zero problems so far

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2017

Great App! I can now stay in touch and answer any of my customers questions in just a few quick seconds! Excellent support also!

Using app

28 days

Total reviews

1

Average rating

5.0

1 / 5 Share

March 14, 2017

This is garbage. The UI is constantly changing and is becoming annoying to use. We are switching to something real like ZenDesk. Bye.

Using app

7 months

Total reviews

1

Average rating

1.0

5 / 5 Share

March 9, 2017

Great app. Simple to install and use. Has already secured two orders for me. One of them a huge deal. I especially like that you can have this on your phone. I won't miss an opportunity to chat with a potential customer and secure their business.

Using app

30 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 8, 2017

Good customer support, user friendly, recommended

Store

Aynws

Using app

Over 2 years

Total reviews

4

Average rating

5.0

4 / 5 Share

March 2, 2017

An app very useful, really friendly technical support. We recommend it

Store

Altex

Using app

24 days

Total reviews

1

Average rating

4.0

5 / 5 Share

March 1, 2017

Great app and great customer support team.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

4 / 5 Share

Feb. 13, 2017

Really enjoying using the app! So far so good!

Using app

5 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Jan. 31, 2017

Great UX - easily in my top 5 must-have apps for any Shopify store. Great work!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 28, 2017

Wow...much better than the competition!

Using app

7 months

Total reviews

17

Average rating

4.5

5 / 5 Share

Jan. 27, 2017

Very nice work. Its very useful for any shop.

Using app

About 23 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 25, 2017

Works very seamlessly. I like the automation options and the ability to get a Pop Up on my screen when I have a new site visitor. The mobile app is good but I've not had the opportunity to use it for a true chat just yet.

Using app

16 days

Total reviews

3

Average rating

5.0

4 / 5 Share

Jan. 21, 2017

Muy buena aplicación, el diseño es minimalista y genera confianza a los visitantes de la pagina!

Using app

About 1 hour

Total reviews

1

Average rating

4.0

5 / 5 Share

Jan. 20, 2017

Best chat app I've used. I had some trouble with the setting so I used the live chat and they helped me fix my problem in about 30 seconds!

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2017

Best app i have used , works great on mobile also

Using app

17 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 16, 2017

Great addition to our site! Customer journey and interaction has been super since deploying Tidio!

Store

Sunniva

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 16, 2017

Easy to use. Lots of functionality. Good chat support if you get stuck.

Using app

3 days

Total reviews

15

Average rating

5.0

5 / 5 Share

Jan. 10, 2017

We love it. It's simple to use and helps us secure dozens of more orders per month. I would highly recommend it.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2017

The recent update moved the information about where the customer is. Anyone else struggling with this, you need to zoom right out. It's a pain but to be fair they do take notice of what you say so perhaps this will be fixed soon. I hope so. Apart from that the app is excellent.

Using app

About 1 year

Total reviews

2

Average rating

5.0