Tidio ‑ Live Chat & AI Chatbot
Offer instant support with chatbot and live chat interactions.
Rating
4.7
feedback
1,141
chart
#120
All reviews
March 23, 2017
had a little issue (totally my fault) contacted their customer service 'of course through their chat option' they me sorted in seconds brilliant 5 star service lets hope i can now do the same through my own site Thanks
March 16, 2017
Great App! I can now stay in touch and answer any of my customers questions in just a few quick seconds! Excellent support also!
March 14, 2017
This is garbage. The UI is constantly changing and is becoming annoying to use. We are switching to something real like ZenDesk. Bye.
March 9, 2017
Great app. Simple to install and use. Has already secured two orders for me. One of them a huge deal. I especially like that you can have this on your phone. I won't miss an opportunity to chat with a potential customer and secure their business.
Jan. 31, 2017
Great UX - easily in my top 5 must-have apps for any Shopify store. Great work!
Jan. 25, 2017
Works very seamlessly. I like the automation options and the ability to get a Pop Up on my screen when I have a new site visitor. The mobile app is good but I've not had the opportunity to use it for a true chat just yet.
Jan. 21, 2017
Muy buena aplicación, el diseño es minimalista y genera confianza a los visitantes de la pagina!
Jan. 20, 2017
Best chat app I've used. I had some trouble with the setting so I used the live chat and they helped me fix my problem in about 30 seconds!
Jan. 16, 2017
Great addition to our site! Customer journey and interaction has been super since deploying Tidio!
Jan. 10, 2017
We love it. It's simple to use and helps us secure dozens of more orders per month. I would highly recommend it.
Jan. 7, 2017
The recent update moved the information about where the customer is. Anyone else struggling with this, you need to zoom right out. It's a pain but to be fair they do take notice of what you say so perhaps this will be fixed soon. I hope so. Apart from that the app is excellent.