Tidio Live Chat & AI Chatbots
Boost your Shopify store with Tidio Live Chat & Chatbots
Rating
4.7
feedback
1,924
chart
#380
All reviews
Rating Breakdown
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May 5, 2020
started using it today pretty amazing! would be cool if Instagram dm integration will be added somehow
May 4, 2020
Not even 5 hours with the app and I am compelled to write this review. I wish I installed this app yesterday because I just found out by communicating with my customers that shipping wasn't showing up for them. Long story short there was an error I was able to fix. Today this app saved me hundreds of dollars I was leaving on the table. This app is a must! You truly don't know what you don't know unless you're communicating with your customers. If you do not install this app I can confidently say YOU ARE LEAVING THOUSANDS ON THE TABLE!
We're so proud to hear that. Communicating with customers is now more important than ever before. We wish you all the best with your future sales! :) Team Tidio
May 3, 2020
This app is really cool if set up correctly, it can work wonders. Love the support team who respond really fast via Email. Stay blessed :-)
May 3, 2020
My first experience with a bot system, but I am familiar to the concept and though it haas been a few days my impression is that this is a customer focused great app!
April 26, 2020
Very good but i hope they keep it free. Nice service, good support. I like it. Currently i don't have problem :)
April 24, 2020
I used this app on my website to effectively communicate with customers re orders and product enquiry. I am very pleased with the overall performance.
April 23, 2020
I really like the free features on this happy. The UI is simple and easy to use and the functionality is good.
April 23, 2020
Really good app! i recomend if your starting and eccomerce bussiness! really good the free app to see how it works
April 23, 2020
Hey guys, in the shopify app store you'll find many awesome Apps but this one is so uuunbelievable amazing! It works really fluently and nice. I contacted the supported. They answered me within some minutes! Like it!
April 23, 2020
Excellent ! Very good app and very simple to use. Talking to customers is very efficient way to increase conversion. I recommend it. Thank you
April 21, 2020
This app has generated so many email leads for me through the automated chat bot offering discount code and it's only been a few hours. Amazing. Thanks guys
April 21, 2020
We like a lot to use Tidio! It helps su a lot to talk with our visitors or customers. Easy to setup and to customize. Their support is high quality and quick response. Highly recommended!
April 20, 2020
What a Fantastic App! It is now a must have for every store that I create. I highly recommend tidio to increase your CR.
April 12, 2020
amazing app, very easy to use, now i can talk to my visitors as soon as they come to my store. Helps increase sales as you give visitors a code upon arrival on your site
April 7, 2020
So far this app goes beyond our expectations. We´re really happy working with it. It´s a jewel. And we´re also very impressed by Tidio´s support team, all questions are answered fast and these guys are very friendly and professional. It is not that we have stumbled across any trouble with the app, just base knowledge general questions and these guys have been there to assist us and help us with everything we have needed. So far, great app.
April 2, 2020
De base c'est une bonne application mais malheureusement l'appli ne fonctionne pas bien ! Le chatbot automatique ne fonctionne aléatoirement et c'est dommage car quand il fonctionné il faisait ses preuves ! Je vais me tourner chez un autre concurrent et voir ce qu'on me propose de plus fiable.
March 31, 2020
Even though I'm uninstalling this app, I thought of coming here and leaving a positive and constructive review for others. Tidio looks great on the website, it's very customizable and their chat bots are super easy to set up. Conversions were great too, I would highly recommend it for the reasons above. Unfortunately for me, I just realize that Facebook messenger ONLY was better for my website, which isn't offered on Tidio.
Thank you for your thorough and honest review. We really hope to see you again in the future. FYI, you can use our Messenger integration only if you wish. Someone from our support team reached out with additional instructions. All the best from Tidio. Stay safe! :)
March 26, 2020
This is one of the best investments I have made in my business from the Shopify App Store. The Tidio app has helped us elevate our customer service and improved our communication from 6.5 to 9.5 on a scale of 1-10. Our customers are happier we can chat and respond in real-time and rate us higher than the competition. The chatbots help us convert even while we sleep. We signed up for both of their packages and we couldn't be happier. What are you still doing reading this review, go sign up now!!! As for me, I need to go respond to a customer online now via Tidio :)
Thank you so much - reviews like yours motivate our team to work hard, but always with a smile on our faces! We couldn't be happier, as this is precisely the use case we've built our tool for.
March 20, 2020
Love this app, it works great and I can 100% say that it has increased our conversions. Also, customer service is top-notch! 10/10 would recommend.
Thank you so much for your review. We're proud to support you! :)
March 19, 2020
This is a really great app. The free plan is very customizable and is a great addition to my website. The design is very clean, professional and easy to use. Their customer service chat is fast and helpful.
Thank you so much for your review. Happy to have you with us in these times. :)