Tidio: AI Chatbot & Live Chat

Oscar is most helpful! They are always on standby and their customer service is fantastic. They answer all of my questions, they jump through all the hoops I set up too haha. Will keep this app forever, it's amazing!

It is very easy to install and works great, I have been using it for a few days and I think I'll keep it for definitely.

I really like this app and would really recommend. It's easy and have all what you need. Greetings ⇒ https://spar-king.com/

A very amazing app i like all the advance feature that it offers very much ahead than any other messenger app here

amazing service from Oscar. I've been so dumb today and he was really patient and guided me step by step :) Thanks!

The app works great. Was facing a little complication during the setup but Tidio live chat was very helpful and solved the issue in minutes. All working perfectly fine now. Thanks

Love this app very easy to use, great interface. Support is 100%, i chatted till 10.30pm. The bot will save us loads of time.

This app is impressive, many features and easy to understand. I recommand it and for his support team, always at your service. Keep going to have more news features!

This does everything I wanted. Just switched over from Intercom and I'm never looking back! So simple to use. Great app!

I use this to be available to customers when i'm not in our store. App is sturdy and reliable, unlike others. Support at Tido also excellent.

Great user interface, fast support via instant chat, has great features in the free plan. Strongly recommended.

I have normally always been religious towards Zopim Live Chat, but i had a look at Tidio and the chat design was very appealing and refreshing. Now besides that, you can't customize it in many ways, to make it fit your website perfectly. There are also a Desktop and Mobile apps, which work very well. The dashboard and interface of the app is also super well done - And now recently i just found out that there are automations in this chat app as well, which looks REALLY promising, conversion wise. Oh yea.. And their customer support A+++

Great app. I even used it to answer a customer's questions from my hospital bed when I was in labour with my daughter. Resulted in a $1,750 sale. LOL.

Not working at beginning, but these guys live chatted with me and assisted solved the problems shortly, assistance very helpful.

Really loving the chat app & the live view features. Only issues I have noticed was no spell check when we are typing (asked about it and they said it is something they can not offer right now), and the desktop application seems to be delayed in the live visitor reporting. It will show 20-something live visitors, but when I open the app in my web browser, it shows a live number much closer to the live view that Shopify has. Seems like when the visitors leave the site, the desktop app shows them as still on a webpage (just a guess). Another issue, I had a couple shoppers report they were not able to close out the chat box. Reported to support, but they could not replicate it & suggested it was because of the shoppers' screen size. I had to turn off the bot welcome message because I don't want shoppers leaving out of frustration, but we also really liked that feature. This was our first experience with a chat app & I am mostly pleased but also going to try some other options to see what else is out there.

We are new to the app, and so far we think its great! Martin helped us out with some questions we had in a top notch customer service manner! Thanks Tido, we will be in touch!

Amazing app, super well built at an incredibly fair price. Needed some support in switching stores and the support was absolutely brilliant. Well done guys!

Great Support! Reply instantly and very helpful.

Easy to use and great support team!

Awesome app that works perfectly. Absolutely love it!