Tidio ‑ Live Chat & AI Chatbot
Offer instant support with chatbot and live chat interactions.
Rating
4.7
feedback
1,142
chart
#120
All reviews
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June 28, 2016
This is a great program, which offered us immediate assistance with our website setup and helped us gain & keep new customers. Highly recommend it, and if you don't believe it... TRY it for free!
Aug. 12, 2016
Seems like a great product (I've only began to use it, so will update this comment if things s=change as I use it more and more!), and the support staff are very helpful:-) www.balingtapedirect.com UPDATE 12 AUG 2016. I have found this App to be gr8. and already I am earning more sales because of communication via the app from customer who want to know more before making a purchase. Its Gr8:-) Also I need some help and contacted the support team, and I have to say the response was fast and very helpful. 10 outta 10.
June 27, 2016
Just switched to Tidio from Zopim and I am very happy so far, much less glitchy and looks great!
June 17, 2016
Really helpful tool for instant communication with your customers and closing more deals on the spot ;)
June 7, 2016
We run an online bookstore specialised in English prep-tests in Japan. Live chat is not yet still popular in Japan. However, we have received very positive feedbacks from users so far who have interacted with us via the live chat that is offered by Tidio team. Since our user base is mainly Japanese, supporting Japanese language is a very crucial aspect for us to choose a live chat solution and Tidio is proven to be a great option to support Japanese language. Our experience with Tidio has been very successful one and we really appreciate Tidio for their platform and great supports.
June 7, 2016
Very impressed that I received a chat just 5 minutes after install and turn a "on the verge" unhappy customer, into a happy one with just a couple of pieces of info about their order.
June 2, 2016
I'm super excited to use this chat app. When I was setting it up I pinged the help desk and they were very helpful and fast to respond to help me sort through the app. I've downloaded the desktop app as well and am really looking forward to helping my customers more efficiently!
June 2, 2016
Exactly what we were looking for and its free until you expand and really need the extra features. But free will get many stores by!
June 7, 2016
Extremely amazing support, you will be so impressed, they are always there to help. The staff answers all your questions quickly, helping you set up stuff, so it's not hard even for a low tech person like me.
May 26, 2016
Great app. Works as it should. Easy to manage and customize. I highly recommend.
May 24, 2016
Super appli ! Permet de gérer le service client en direct sur le site, le plan gratuit est suffisant pour un petit site. Leur service client est très à l'écoute et réactif. Je recommande !
May 12, 2016
I installed this app a few days ago, and it is already proving its worth to us from our customers, early days, however at the moment i am chuffed, and we will definitely be keeping this and hopefully it will continue to be an incredible support to the company! thanks guys, great app, impressed so far!
May 10, 2016
Works well out of the box and easy to install/customise; early days, so will "review" this review idc with better user experience input. Until then, recommended by www.thesolidbarcompany.com
May 5, 2016
Tidio has been the best chat app that I've used in a long time, and I think I've tried them all! Their support is great for getting things started and the widget is highly customizable. I highly recommend Tidio to anyone in need of a chat app.
April 20, 2016
Great app. Simple and easy to use. It has many great features for customer service