Tidio ‑ Live Chat & AI Chatbot
Offer instant support with chatbot and live chat interactions.
Rating
4.7
feedback
1,142
chart
#120
All reviews
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April 18, 2016
So far so good. The support staff was immediately available to answer questions and we're now set up and ready to go!
March 28, 2016
So easy to install! The app had only been installed for about 10 minutes when we got our first chat. So great to be able to offer this kind of service and answer people's questions right away!
March 24, 2016
Awesome App! I've only had it for a few days, but it's so easy to setup. Love it!!
March 24, 2016
We have a gift card exchange and have been able to gain the trust of many more visitors by being able to respond live to their questions, resulting in more (larger) sales. We suspect even de possibility of performing a live chat increased trust and conversion rate. The software itself is intuitive and easy to use. We like the possibility to hand over conversations to another operator, the standard "quick responses" and the integrations (chrome, desktop).
March 23, 2016
We love Tidio Chat!! It is a great tool to help us help customers as they are browsing our site. Sometimes people have questions about the sizing of kids clothes, this a perfect way to get them an answer right away.
March 19, 2016
Great product, I am on trial now but I find it really easy to set up and use.
March 17, 2016
I just started with the trial and find the app very easy to understand and manage. I am excited by the opportunity to personally connect with our customers and help them through their purchase. Tidio Chat makes this easy. Customer support so far has been great as well. I highly recommend this app!
March 12, 2016
After using a few live chat apps, Tidio is still the best choice out there in the app store. High recommended!
March 8, 2016
Awesome app! We love it at normareed.ca, especially being a dress store where our customers have many questions on fabrics, fitting, etc. great to be there for them live!
Jan. 15, 2017
Hey it's Dominique from http://JMLEGAZEL.com // Luxury Shoes and Patinas: Great App! With many features for many devices. Great help. One of the best. Very friendly.
Feb. 26, 2016
Love it. You can actually see what each customer is doing on your site. Great insight.
Feb. 19, 2016
Very good app, highly intuitive. Runs clean and helps with conversions. I highly recommend it.
Feb. 18, 2016
That app works great to add value to our business. The free version is missing a few features, which I can understand, but is a must have app for every store.
Feb. 11, 2016
Tidio's performance is great. I really enjoy the multiple application across devices to keep me engaging my customers on the go. I had some hiccups with connection to Tidio from my site, but their support helped me fix the issues immediately. Very helpful
Feb. 11, 2016
Perfect solution and very good service. We have many websites and are able to connect them together to one single account!!
Feb. 8, 2016
Installs easily and works pretty well - have some issues with more than one operator online at a time
Jan. 11, 2016
So good and nice looking app. You can customize it to fit your theme. Professional. Top quality customer service.
Dec. 16, 2015
We love this app. My customers use it all the time. It notifies us within a minute that someone is online. It sends us daily reports just in case we missed someone. It is easy to set up, and easy to maintain. If I had one request, it would be to change the alert sounds. I am usually surrounded by machinery and several computers, and sometimes miss the incoming chats due to this dull alert tone. Otherwise I thank you for a fantastic app.