Tidio: AI Chatbot & Live Chat for Shopify

Tidio: AI Chatbot & Live Chat

AI agent for sales and support. Live chat, email, social...
Rating
4.8
Feedback
1,349
Reviews
Chart
#399
Shopify

All reviews

5 / 5 Share
Aug. 14, 2017

The best app for live chats. I tried other chat programs and none of them is comparable to this gem! Easy to use, great support and the best functions. Finally a development team that understands what a business needs!

Store Using app Total reviews Average rating
Schleiftitan About 3 hours 2 5.0
5 / 5 Share
Aug. 11, 2017

I love this, I love this, I love this. Can't believe things can go this smoothly and app developer can think so much ahead. All my wishes (including full translation) fulfilled before even mentioning them. Can't live without this.

Store Using app Total reviews Average rating
5 / 5 Share
Aug. 8, 2017

Excellent App. Congrats Tidio Live Chat

Store Using app Total reviews Average rating
Tamaritmotorcycles Com 32 minutes 1 5.0
5 / 5 Share
Aug. 4, 2017

Great chat app... I'd add in a few extra stars if I could!

Store Using app Total reviews Average rating
Clothing Arts 6 months 11 4.7
5 / 5 Share
July 20, 2017

The app is as good as it's customer service, which is 5-stars in our company's opinion. One of the best parts is that you get to use the app to learn how to make your own app better. The Tidio team is always there when you need them, and are helpful and patient no matter what we've wanted to know. We're very glad we found this app for our store. And I'm confident our customers are, too.

Store Using app Total reviews Average rating
Oxygenplusstore 3 months 1 5.0
5 / 5 Share
July 19, 2017

Installed the app months ago. We had to halt production of our website while figuring out the best approach to continue for our company. We came back and our trial had ended spoke with the support team and they extended the trial for us. Instant reply when I asked my question and the backends UI is amazing and straightforward very professional group from my first impressions. Think this app is going to help us a ton with communicating with our customers while they are on our website.

Store Using app Total reviews Average rating
Tasty Haze About 1 year 1 5.0
5 / 5 Share
July 18, 2017

We love the app. It works perfectly for us. Customer support is also very friendly and helpful.

Store Using app Total reviews Average rating
Carrotti 3 months 5 5.0
5 / 5 Share
July 12, 2017

Excellent tool. Easy to install and operate great with quite a few useful options. Really satisfied. One improvement that would be helpful is to allow the chat icon to be moved from its default position on the page by the user (particularly when it overlaps other page content).

Store Using app Total reviews Average rating
France Ecole About 1 month 1 5.0
4 / 5 Share
July 10, 2017

It is good experience using this 3rd party app for my store. Support center is really responsive and supportive. I really recommend people use this app.

Store Using app Total reviews Average rating
Conatural 11 months 8 4.9
5 / 5 Share
July 6, 2017

Gave it a go on the Trial Version and even that had automation settings i could use! With the upgraded version i can do even more! Thanks guys, our customer service has improved amazingly!

Store Using app Total reviews Average rating
Bikeaddicts 7 days 3 5.0
5 / 5 Share
July 2, 2017

Very powerful, easy to use and setup.

Store Using app Total reviews Average rating
Ramp Champ 7 months 29 5.0
5 / 5 Share
June 30, 2017

Cool app, and can do amazing things!

Store Using app Total reviews Average rating
Water Rescue Systems 18 minutes 1 5.0
5 / 5 Share
June 29, 2017

Amazing App , easy to install and easy to use , the best for my www.seven-50.com website!

Store Using app Total reviews Average rating
Seven 50 8 months 18 5.0
5 / 5 Share
June 28, 2017

I have loved it so far honestly.

Store Using app Total reviews Average rating
Grip6 2 months 9 4.3
5 / 5 Share
June 27, 2017

Can't believe how good this is for free! I worked for a large company before launching this Shopify store and they were spending thousands for the functionality you get here for free!

Store Using app Total reviews Average rating
The China Village 11 days 6 4.8
5 / 5 Share
June 20, 2017

Tested it out for a week - works really well, something good to have. Support team is really good and helpful too!

Store Using app Total reviews Average rating
Tadaamy 35 minutes 1 5.0
4 / 5 Share
June 15, 2017

Very good app. You can link multiple websites in the same time. Fast support.

Store Using app Total reviews Average rating
Nulinedistribution Com 2 days 1 4.0
2 / 5 Share
June 11, 2017

Blocks the checkout button on ajax cart. loss of sales incurred. make sure to test your checkout before leaving it to run.

Store Using app Total reviews Average rating
Zumi About 21 hours 7 4.1
5 / 5 Share
May 30, 2017

Awesome customer service, Kamil was very helpful and patient and helped me through all the steps of setting up chat! thank you!

Store Using app Total reviews Average rating
Luxeorganix 31 minutes 1 5.0
5 / 5 Share
May 17, 2017

Great App! The customer service is amazing! They will answer any questions that you may have instantly. Great app to connect with your customers live, and increase your sales! You will be very happy :-)))

Store Using app Total reviews Average rating
The Rustic Pelican About 18 hours 2 5.0
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